Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Lili Salon Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%9+1.3Replies to reviews 7%73+5.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Lili Salon Spa

Chaska, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.8★ from 889 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lili Salon Spa is better than 86% of beauty salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lili Salon Spa is better than 77% of beauty salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lili Salon Spa is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lili Salon Spa is better than 9% of beauty salons.F
9
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lili Salon Spa is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lili Salon Spa is better than 73% of beauty salons.B
73

Reviews for your job

Customers hired Lili Salon Spa for 8 kinds of job.

Lili Salon Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$81
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 57/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 15

All 63 Google reviews tagged “Pedicure” · showing 20

Lori15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Talented and friendly staff. Douglas is gifted at cut and color! Amazing person.

Paid $200+Shampoo & conditioningBlowoutsEyebrow shaping
SusanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Lizzli offers top-notch manicure and pedicure services, consistently showing patience and perfection as I choose colors. I enjoy our conversations, and it’s evident she cares deeply for her family.

Paid $120–140PedicureManicure
Bev1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great pedicure !!…and manicure. Le June is so accommodating, kind & professional.

Paid $180–200PedicureManicureService not listed
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Kyah always does such a great job

Paid $140–160PedicureManicure
CollinsLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My mom got a pedicure by Taylor K and she described Taylor as courteous, gentle and knowledgeable. It was a relaxing experience for her.

Paid $20–40Pedicure
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My first pedicure was fantastic! Taylor was very gentle, soothing, and professional. It was very relaxed and will be back again. Highly recommend Taylor.

Paid $20–40Pedicure
S10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very relaxing atmosphere and professional snd friendly staff.

Paid $120–140PedicureManicure
Christine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The salon is beautiful and the concierge staff are very attentive. The salon has an excellent supply of products and services. The best part of my nail appointment experience is Sarah LeJeuene. I have been seeing her for manicure’s and pedicure’s for 30 years! She is a talented and creative perfectionist. Always…

Paid $160–180PedicureManicure
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Leah is great!

Paid $120–140PedicureManicure
Janelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sophary is Excellent!! Thank you!!

Pedicure
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Just an excellent mani-pedi! Great attention to detail and very friendly.

Paid $140–160PedicureManicure
Jen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always a wonderful experience! Mina is amazing!

PedicureManicure
Rachael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Been coming to this salon for almost two years. Since moving to the Minneapolis I had trials and errors with finding a good hair and nail salon. Heather is amazing for color and extensions. Lia is amazing with gel x and pedicure. I like how it a full spa as well with massage and facial.

Paid $200+Acrylic nailsPedicureHair extensions
BrendaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I am there once a month for an amazing pedicure with Mina

Customer photo from Brenda's review
Paid $100–120Pedicure
Joanne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent services!!

Pedicure
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Very nice salon,; many luxury pedicure chairs, can accommodate many at once; large selection of dazzle dry colors; peaceful and can relax

Paid $120–140Pedicure
RebeccaLocal Guide · 172 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Awesome place! Staff all friendly & helpful. No high pressure sales from nail tech or cashier. A definite favorite & will be back.

Paid $80–100Pedicure
Kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Marlen does a wonderful job!

Paid $160–180PedicureManicure
Karen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Lia was wonderful.

Paid $100–120PedicureManicure
MarjKLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mina was gentle with my injured toe and she is so professional! Thank you!

Paid $120–140PedicureManicure

Show more pedicure reviews (43 more) →

Price

$116+43% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut242$32–$79
Shampoo & conditioning180$63–$139
Hairstyling85$30–$79
Blowouts77$43–$99
Manicure68$48–$79
Pedicure63$45–$81
Massage35$108–$168
Balayage26$170–$371

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