How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%9+1.3Replies to reviews 7%73+5.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORELili Salon Spa
Chaska, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.8★ from 889 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Reviews for your job
Customers hired Lili Salon Spa for 8 kinds of job.
Lili Salon Spa for shampoo & conditioning
Clear ✕All 181 Google reviews tagged “Shampoo & conditioning”
I had a great experience at Lili Salon! Douglas did a fabulous job with my haircut & gave me great tips on stying & advice re my hair which I really appreciated! All of the staff were very friendly & helpful! Looking forward to my next appt!
Talented and friendly staff. Douglas is gifted at cut and color! Amazing person.
Heather always does an amazing job. Been going to get for years!
finally found a master stylist who usel irons so there is no damage with hot tools. my hair is getting in better condition
There is nobody better than Ian! He is without a fought not only a great stylist, he becomes your friend. I will recommend him to all my friends and neighbors.
As always Jaime is the best. She always makes me feel better when I leave.
Johneil is the best. Simply put — his attention to detail is hard to come by in a barber these days. Thanks again. I’ll be back and spread the word!
My first time at Lilis look forward to next visit
i always look forward to a friendly greeting and a luxurious treatment by their highly skilled artists. (Thanks, Mai) Personable, Talented , Professional
Meg does a marvelous job and is a great conversationalist!
Amazing, new style Faye was super helpful & walked me through the process. Absolutely love it!!!
This was my first visit with Shawn, and she was fabulous. We added an impromptu coloring to the appointment, and she suggested a process that gave me rich color and incredible results. She is fairly new at the salon, and I would suggest that you become her client before everybody finds out about her.
Saw Belle for a haircut and was blown away! She did an amazing job, gave me exactly what I asked for. Will be back!
My experience was excellent. The two stylists are absolutely the best. My hair beautiful
Shawn was amazing!! Love my color and cut 😊
Had a great time and my hair looks and feels great.
Heather is FANTASTIC!!!!
Mai is amazing great customer service cuts my hair amazing love Lilly Salon and love Mai highly recommend her and anyone at Lilly it’s a great place Always happy with my Hair when I leave
Shawn L. Was just outstanding. My hair is gorgeous.
Ian cuts my hair for 30 years now. If he wasn't there at Lili Salon Spa, I wouldn't ever return, as I am loyal to Ian. The best service at Lili Salon Spa is fantastic! Everyone is so nice! Scott
Oh my gosh! Run, don’t walk, and book your appointment with Anne Tower! LIFE CHANGING!!!! I have NEVER had a better hair cut. I have a lot of curly hair and her cuts are incredible!!! WOW- the layers, the debulking, the style, the way she works with my individual curls and texture. She’s an expert at suggesting…
I recently had my second haircut with Douglas, and he was absolutely superb! This time, I went for a short, shaggy look, and it has so much bounce and life to it. I have been receiving so many compliments on it already! Douglas listened exactly to what I wanted and executed it perfectly. I couldn't be happier with…
Fantastic experience! Great skills. Great results fabulous thoughtful service!
She was great and love my hair
Excellent salon!! Was on work trip and needed hair done - a great color by nathalia and excellent new cut and style by Caitlin!!!
Haley is so personable and professional. I look forward to the appointment with her every time. She does a great job.
Jaimie is great!
Loved my experience with Moo
Mai is very professional and I am pleased with quality of her work. She is always prompt, friendly, and efficient.
Great experience. Like coming to Lili Salon for a haircut with Jaime.
The color and cut looked great it did take a long time though ….but well worth it! color and cut was great !!!
I absolutely ADORED my experience and Mariah. I love my hair cut, I feel like I know so much more about how to style my new hair cut and felt so supported while getting real feedback about my hair.
Hair cuts are incredible! Nice people, beautiful salon. Faye, Maggie, and Mariah are ALL awesome with my short hair! You are in good hands here!
Lisa is the consummate professional who always does an outstanding job.
Wonderful haircut and color. Also I learned some helpful information ("people with fine hair should wash their hair with shampoo every 10 days. Other days wash with conditioner!") Fun and relaxing.
This is my 3 or 4th time with Douglas and he's really awesome. He does a great job with my beard and hair. Never going anywhere else as long as Douglas is there.
I’ve been going to Caitlin for over a year now, and I completely trust her with my hair. Every single time I sit in her chair, she makes my hair look amazing. She listens to what I want, gives amazing recommendations, and leaves my hair looking and feeling so healthy. If you’re looking for a talented, consistent,…
Mai became my new stylist November 2025. I am very pleased with the hair cut and styling she has provided. She provides a great experience for me and I sincerely appreciate her.
It is always a great visit to the salon, Douglas is great and the staff from checking to check out is so friendly and efficient. Thank you for great relaxing visit. I am never disappointed. Thank you Douglas.
Meg and Lili are the best!! 🎉
I had the best haircut in a while.
Lili Salon Spa is a welcoming, full-service salon. Location is easy to find. Parking ramp (free) nearby. All employees I've interacted with were helpful and kind. Will definitely return and look forward to experiencing other services (I received a haircut).
I've been a Lili Salon Spa client for more than 15 years, and have had my hair cut by several stylists - all consistently excellent. However, Ian stands out amongst them all - - - he's the most skilled and gifted haircutter/stylist I've ever had, he's professional, he's client-focused and he's a genuinely good…
Heather was really great! Had a hard week and decided to get a blowout as a treat before a Friday afternoon wedding. She did the best job! It was perfect. Will do this again for sure!
Beautiful salon. Professional friend staff. My hairdresser Faye did an amazing job! Price point is perfect!
If you’re looking for a hair stylist who is equal parts artist, magician, and therapist, look no further than Anne Tower. She somehow knows exactly what I want, even when I show up with a vague description like, “I want to look better, but not like I tried too hard.” Her cuts are always flawless, and her color work…
I will definitely be coming back. Kiarra did an amazing job and anticipated exactly what I wanted.
I really enjoyed the services (hair cut and treatment). I had a bad head ache at the beginning and the head massage helped me to reduce it significantly. Thank you Faye.
Such a beautiful Salon and Kiera is an excellent stylist! I highly recommend Lili Salon!
Very friendly. Helpful advise about hair products. Also, not pushy about buying. Felt so relaxed and very satisfied with service. Can't wait to come back .
Maggie is awesome! Skilled, great conversationalist, and she listened to what I wanted.
I love having Jamie color and cut my hair! The front desk girls were very friendly too.
Mai is the best! Always on point with my hair cut.
Super welcoming and upbeat.
Once again I had an amazing experience as t Lili Salon Spa! Maggie is always attentive to my hair needs. She is so friendly and easy going. I have her undivided attention while I am there. When talking with her I feel like I've known her forever. She does great with coloring, cutting and styling my hair .
Fabulous
Ben is amazing and such a talented Stylist. Has all the knowledge with different hair types! Truly enjoyed my visit.
I got exactly what I was looking for! Thank you so much!!!
Excellent service, haircut, the place was aesthetically pleasing. Loved the massage chair when you get your hair washed.
I had a lovely experience with Tilly. She was welcoming amd gave me exactly what I wanted for haircut.
This was my first visit and I will definitely be booking again in the future. The staff was so welcoming and my stylist was attentive, very skilled and friendly! She gave me a cut and style that made me feel so well taken care of! I would definitely recommend booking a free 15 min consultation that they offer if it is your first time!
Lisa is just the best!
I had my hair done by Douglas. I wish I had a before and after pic of how he transformed it. My hair was falling out, breaking off, etc. looked like straw. He performed some sort of wizardry. The cut was so amazing. I’ve never seen anyone cut hair the way he did. He treated it, and gave me a lot of good advice on…
Lili Salon Spa Galleria is truly The Best of the Best! I appreciate the service I receive from the time I check-in at the counter, throughout my service and finishing at check-out. Staff is courteous, respectful and informative. Haley is my main stylist (I LOVE HER), but when she’s traveling I have no hesitation…
I’m a writer, and I don’t know enough superlatives to describe what Douglas did for me. He took my over-processed, brassy, ruined hair and transformed it into a gorgeous, multidimensional, healthy color. I had hoped for something decent looking (I knew it was going to be difficult), but Douglas didn’t just do…
Got a great cut from Faye today. Will definitely be back.
Calvin was very polite, professional, and delivered exactly what I asked for. I struggle to find someone who can handle my curly hair and Calvin had me looking and feeling great by the time I left.
First appointment with Oliver at Tonics. Haircut just the way I wanted. Top notch barber and stylist in a first class establishment.
Cassie performed the Scalp exfoliation & it was the best experience ever!!
I've been coming to Lili Salon Spa in Edina for the past 18 months, and I absolutely love this salon! The service is always exceptional, the staff is professional and welcoming, and they truly know how to take care of their clients. Cassie is amazing for haircuts--she listens, pays attention to detail, and always…
Great staff, clean salon and I have never been disappointed.
Always love what Douglas does! So talented!
I visited Lili Salon today, and as always, Amy was absolutely amazing. She is friendly, genuine, and truly listens. I love how she gives personalized recommendations and explains the reasoning behind them so I always feel informed and confident. Amy took my hair from frail and damaged to healthy and strong, and her…
My first visit. I was greeted with a pleasant, professional woman who offered me a beverage. My stylist was Shelby. She greeted me and was thorough in asking what I would like to do and how I would like to style my hair. Her shampoo and condition were relaxing! Shelby checked in with me on how I liked the length,…
Shampoo and cut by Ann was fabulous.
Clean and well decorated. Gave a great haircut.
Anne was amazing!🤩 The atmosphere, the cut, the color, the head massage! Can't wait to go back!
i always see faye. that’s my girl. always an amazing experience. even go just for her to wash and blow dry my hair.
Gina did my hair with such expectation of being the best! I can’t wait to have her do it again - Abbie M
The salon is very professional and beautiful. The front desk was immediately helpful and checked me in ahead of time. My stylist, Ian was personable, warm and very professional. I will be back for my next service with him.
Got me in and out in record time, so I didn’t miss my appointment and an excellent experience, Amy is always fun!
This salon is amazing! I love the welcoming atmosphere, customer service, ambiance, and the massaging chairs at the shampoo bowls! I always see Ben and he is incredible with color, cuts, and THE BEST blow out! Make sure you have somewhere to go after to show it off!
I cannot recommend Shelby enough!!!! She is extremely knowledgeable on all types of hair and really takes the time to listen to my hair needs. I left the salon feeling my best self!
Ashley was superb in every-way! Precise, attentive and professional. My husband said it was the best haircut he has ever had!! She is a keeper!!
I had a hair cut from a beginner with a help from a master stylist. Unfortunately I was disappointed with my haircut. The top of my hair was used by a razor but with no experience from the beginner stylist, now have very short hair sticking out like a sore thumb(more like a little palm tree). I just have to let those hair to grow out.
I love this place and have been using your services for couple years now. I usually see Gina for anything to do with my hair styling coloring and guidance with my hair when required. One thing I can say, she has never failed me and never stops to amaze me how much she cares for her clients. Her knowledge about what…
I've been to many salons and have found it hard to get the results that I've liked when I look in the mirror. The results I was given at Lili Salon were what I've been looking for. So thankful for Mariah's foiling, blowout and product skill!
First time at this salon and I was unimpressed. I had my roots touched up only to find out the color did not take well to my hair and it also caused a slight reaction. I called the salon to get on touch with the manager only to find out that the receptionist had given me the wrong email. I called the salon again…
Great Experience with great people. Very happy place. The service was superb and I am very happy with my haircut.
The visit was very pleasant and my haircut perfect. Everyone is very pleasant and friendly. Great service!
Love my stylist Mai! She takes the time to listen to what you want and makes suggestions for your hair type. My hair is difficult to manage, but I always get a great cut & style.
My visit today was just wonderful… I needed a spring cleaning 🧹 I feel just great now 💜🐣
I am from out of town and needed the roots colored and a hair cut. Meg was superb. She nailed the color and followed the lines of my previous cut while making some corrections to the line. Outstanding shampoo and delightful to be with.
Always on time , always professional , warm friendly atmosphere .
Had a haircut with Kiarra this morning! She was so friendly and gentle. My best cut and blowout ever! Just a genuinely nice person and skilled as well!
Ben is a wonderful hairstylist- he really took his time to assist me id finding a cut that works for my busy life and also “ funky” age appropriate- He really listens and also asked great questions to get to know how I deal with my hair- He is a very talented stylist, I instantly felt at ease with him!
Very pleasant, personable, friendly people and experience. We left very happy.
Ben Vande was able to perform miracles! I thought I would need a color in addition to the cut but he was able to show me that the right cut gave me the color I wanted.
This place is insanely overpriced. Most places give you a friendly hello when you walk in the door. Not this place. You are greeted with straight faces that don’t even smile at you. My daughter and myself went here and our appointments were both a cut and style. My daughter loves having her hair curled after a…
Amazing haircut with Ian!!! He is the BEST EVER!!! 🤩💃🩷
Great service, lovely atmosphere, and super results!
I have been going to Mai at Lili Salon Spa for years. She will understand what you want or don’t want done with your hair and cut it perfectly! She also gives an amazing scalp massage when she washed your hair. I recently did the head spa ritual with her, and it was INCREDIBLE. My scalp and hair felt so nice…
very good color experience.
Excellent experience. Fabulous pedicure and haircut. Beautiful reception area and delicious Arnold Palmer. Thank you for your services. The staff is always very helpful,
Douglas was amazing as always and gave me great suggestions on products to use for the problems I was having. We always have great conversations too and I appreciate his sense of humor!
Ashley was superb in her interpreting the kind of haircut trim I was looking for. I’ll come back. She is like my granddaughters, so she’s really good! Jon
I got my hair cut by Mai. The haircut turned out great! I have been trying to find a new salon since moving and getting a bad haircut somewhere else. I look forward to going back here and getting my hair cut by Mai.
Enjoyed everything bit of the service there..My color and cut were outstanding. I felt beautiful when I left there. And who doesn't like that.
Mariah was super sweet and did a great job :)
I get my hair cut by Ian and he is outstanding. Very professional and listens carefully to your wishes but offers excellent advice.
Jess is great! Always love my highlights and cuts - she does an excellent job!
Amazing place and haircut
Ian is fabulous
Ian is absolutely fantastic! My curly hair has always been tricky for me. That is, until I started seeing Ian a few years ago. Best haircuts I've ever had, hands down. Now, I really enjoy wearing my hair down.
Emily is amazing
I got my hair done by Emily, I’ve never been to a salon before and honestly I wish i changed that sooner lol I had no idea what I wanted but she did an amazing job and i left feeling a lot more confident and my hair looks so much healthier and I feel like it fits my face so much better. I didn’t get her name but the…
Amazing! Thanks Meg!
I am David not Donna. Mai is absolutely amazing. I get the best haircuts I have ever gotten along with a very relaxing shampoo. On top of her skill level she is the most pleasant person ever to spend time with while getting my cut. I consider her a good friend.
Within the past year or so, I have visited the salon with my daughters. My daughters see a stylist named Ben and have received amazing hair cuts, colors, service and care. He treats them with the utmost respect. We are very fortunate to say he is our stylist!
Ben is hands down the best hair stylist I have ever had. He’s brilliant. He has so much talent and knowledge with color and cut. I have brought crazy ideas to him (gun metal gray, pastel pink, lavender, and blonde/nearly white) and each time he talks through the process, goes through photos with me, and approaches…
So grateful for Ben Vande’s hair expertise! He is the only person I trust to color my hair and tell me what exactly will and won’t work. He has been doing my hair for years now and he is the only person I trust. I love the comfort of the salon and the tips and tricks I get for my extremely thick, long hair. Definitely go see Ben!
First time at Lili and the tonic barber, and I have to say I was blown away. My wife and I are newer to the area and wanted to try some places out to find our new spot as we like to pamper ourselves from time to time. We had facials and haircuts along with pedicures and everyone was very helpful and friendly. The…
Jess listened to me and highlighted my hair EXACTLY as I imagined and recommended a much needed conditioning treatment too. AND, she was prompt and ready to go quickly after I checked in, which sadly, doesn’t always happen. She is an absolute gem - best hair experience in quite awhile!
Ben always makes me feel pretty when I come to see him, and knows how to make my hair look gorgeous with any style I choose! Finding parking was no problem, and as an added bonus, the Galleria was doing a spring flower show. So, I got to literally stop and smell the roses afterwards!
Ben blew me away with his work today! I was in town for business and he made an appointment for me the following day. He’s an absolute gem, so talented and when I’m back in Minnesota he’s my go to. See you in six months
Always seem like and special I like Jamie
What a great personalized experience.
Great haircut.
Kiara was fantastic! My is gorgeous and cut looks amazing. She is very personable and fun to chat with.
I have been going to Lilli Salon for the past 6 years, i always have alot of fun and fanominal style and cut. Lot's of services and products.
Amazingly friendly and courteous service. Emily was the sweetest and gave me a wonderful experience. I will be back again and again. They were able to squeeze me in late on a Saturday and it meant the world to me.
Awesome service! Mia is meticulous and pays attention to every detail!! Highly recommend both Mia and Tonic Room
Had a great experience here. Mariah did an amazing job and knew exactly what I was looking for in my haircut. Highly recommend!
Elena at the checking was fabulous. Easy to talk to and understanding my needs. Thank you Elena, you are adorable 💗
I love Lili Salon Spa. But more specifically I love Douglas' work! He is an amazing hairdresser. My past experiences with hairdressers have been alright. I usually take whoever is available until I met Douglas. I showed him an inspirational pic and told him what I wanted as well and he executed it perfectly. You…
I recently moved to the twin cities and wanted to find a great salon and hairdresser that loves hair and cares about the total experience. Douglas and Lili Salon exceeded my expectations. After my initial consultation I knew I found my new hair home. Douglas’ experience and knowledge has changed the hair game for me…
All the service providers are great. I like Charlie for hair, Mina for nails and Terri for massage (upgrade to the CBD oil).
Tilly is my favorite! She has perfectly cut my hair for years :)
absolutely love Lili. everyone there is so sweet and always treats me so well. never had a disappointing service and i'm always impressed with the result, whether it be a bleach and tone from April, a facial from Claralou or a massage from Ellen. Lili is great!
Love how pampered I feel at this wonderful beauty salon in the Galleria! Lots of compliments on my hair color and style by Charlie, too. Highly recommend.
I love coming in to Lili for my haircuts, I'm always well taken care of from the moment I walk in! The shop is bright, vibrant, well-stocked with goodies and full of people who are happy to help. Charlie is exceptional, I've never felt so heard by a stylist before when collaborating on an unconventional haircut. She…
WORST PLACE EVER!!!! Haley is awful she’s rude and can’t even take care of her own clients has little helpers do her job never going back
Lili Salon is the best. It is my home away from home. After a long day, I know Lili will make me feel better and look beautiful. The staff are first class and always friendly. Lili is not to be missed!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 242 | $32–$79 |
| Shampoo & conditioning | 180 | $63–$139 |
| Hairstyling | 85 | $30–$79 |
| Blowouts | 77 | $43–$99 |
| Manicure | 68 | $48–$79 |
| Pedicure | 63 | $45–$81 |
| Massage | 35 | $108–$168 |
| Balayage | 26 | $170–$371 |





