How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%9+1.3Replies to reviews 7%73+5.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORELili Salon Spa
Chaska, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.8★ from 889 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Reviews for your job
Customers hired Lili Salon Spa for 8 kinds of job.
Lili Salon Spa for shampoo & conditioning
Clear ✕All 181 Google reviews tagged “Shampoo & conditioning” · showing 40
I had a great experience at Lili Salon! Douglas did a fabulous job with my haircut & gave me great tips on stying & advice re my hair which I really appreciated! All of the staff were very friendly & helpful! Looking forward to my next appt!
Talented and friendly staff. Douglas is gifted at cut and color! Amazing person.
Heather always does an amazing job. Been going to get for years!
finally found a master stylist who usel irons so there is no damage with hot tools. my hair is getting in better condition
There is nobody better than Ian! He is without a fought not only a great stylist, he becomes your friend. I will recommend him to all my friends and neighbors.
As always Jaime is the best. She always makes me feel better when I leave.
Johneil is the best. Simply put — his attention to detail is hard to come by in a barber these days. Thanks again. I’ll be back and spread the word!
My first time at Lilis look forward to next visit
i always look forward to a friendly greeting and a luxurious treatment by their highly skilled artists. (Thanks, Mai) Personable, Talented , Professional
Meg does a marvelous job and is a great conversationalist!
Amazing, new style Faye was super helpful & walked me through the process. Absolutely love it!!!
This was my first visit with Shawn, and she was fabulous. We added an impromptu coloring to the appointment, and she suggested a process that gave me rich color and incredible results. She is fairly new at the salon, and I would suggest that you become her client before everybody finds out about her.
Saw Belle for a haircut and was blown away! She did an amazing job, gave me exactly what I asked for. Will be back!
My experience was excellent. The two stylists are absolutely the best. My hair beautiful
Shawn was amazing!! Love my color and cut 😊
Had a great time and my hair looks and feels great.
Heather is FANTASTIC!!!!
Mai is amazing great customer service cuts my hair amazing love Lilly Salon and love Mai highly recommend her and anyone at Lilly it’s a great place Always happy with my Hair when I leave
Shawn L. Was just outstanding. My hair is gorgeous.
Ian cuts my hair for 30 years now. If he wasn't there at Lili Salon Spa, I wouldn't ever return, as I am loyal to Ian. The best service at Lili Salon Spa is fantastic! Everyone is so nice! Scott
Oh my gosh! Run, don’t walk, and book your appointment with Anne Tower! LIFE CHANGING!!!! I have NEVER had a better hair cut. I have a lot of curly hair and her cuts are incredible!!! WOW- the layers, the debulking, the style, the way she works with my individual curls and texture. She’s an expert at suggesting…
I recently had my second haircut with Douglas, and he was absolutely superb! This time, I went for a short, shaggy look, and it has so much bounce and life to it. I have been receiving so many compliments on it already! Douglas listened exactly to what I wanted and executed it perfectly. I couldn't be happier with…
Fantastic experience! Great skills. Great results fabulous thoughtful service!
She was great and love my hair
Excellent salon!! Was on work trip and needed hair done - a great color by nathalia and excellent new cut and style by Caitlin!!!
Haley is so personable and professional. I look forward to the appointment with her every time. She does a great job.
Jaimie is great!
Loved my experience with Moo
Mai is very professional and I am pleased with quality of her work. She is always prompt, friendly, and efficient.
Great experience. Like coming to Lili Salon for a haircut with Jaime.
The color and cut looked great it did take a long time though ….but well worth it! color and cut was great !!!
I absolutely ADORED my experience and Mariah. I love my hair cut, I feel like I know so much more about how to style my new hair cut and felt so supported while getting real feedback about my hair.
Hair cuts are incredible! Nice people, beautiful salon. Faye, Maggie, and Mariah are ALL awesome with my short hair! You are in good hands here!
Lisa is the consummate professional who always does an outstanding job.
Wonderful haircut and color. Also I learned some helpful information ("people with fine hair should wash their hair with shampoo every 10 days. Other days wash with conditioner!") Fun and relaxing.
This is my 3 or 4th time with Douglas and he's really awesome. He does a great job with my beard and hair. Never going anywhere else as long as Douglas is there.
I’ve been going to Caitlin for over a year now, and I completely trust her with my hair. Every single time I sit in her chair, she makes my hair look amazing. She listens to what I want, gives amazing recommendations, and leaves my hair looking and feeling so healthy. If you’re looking for a talented, consistent,…
Mai became my new stylist November 2025. I am very pleased with the hair cut and styling she has provided. She provides a great experience for me and I sincerely appreciate her.
It is always a great visit to the salon, Douglas is great and the staff from checking to check out is so friendly and efficient. Thank you for great relaxing visit. I am never disappointed. Thank you Douglas.
Meg and Lili are the best!! 🎉
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 242 | $32–$79 |
| Shampoo & conditioning | 180 | $63–$139 |
| Hairstyling | 85 | $30–$79 |
| Blowouts | 77 | $43–$99 |
| Manicure | 68 | $48–$79 |
| Pedicure | 63 | $45–$81 |
| Massage | 35 | $108–$168 |
| Balayage | 26 | $170–$371 |
