Limousine service · Loganville, GA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%78+45.8Reliability 26%71+18.5Value 15%83+12.6Craft & service penalty97−0.3Experts Score= 77Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 48 airport shuttle servicesiPosition by Experts Score among all companies we track in this category. · better than 53%
4.8★★★★★24 Google reviews · 16 photos
92%five-star reviews
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Limo Taxi Services 4.8 out of 5 based on 24 reviews, noting the owner replied to 96% of them. Customers frequently cite punctuality, clean vehicles, professional drivers, and affordable pricing for airport runs, short errands, and special occasions. One recurring criticism involves a driver making a passenger uncomfortable by inquiring about a minor's age.
Google rating: 4.8 out of 5 from 24 reviews (92% five-star).
Reviews on this page: 24 Google reviews (19 with written comments).
Owner responses: the business replied to 96% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Limo Taxi ServicesAirport Shuttle Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Limo Taxi Services: 78/100 on this factor. Category median: 77.B
78
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Limo Taxi Services: 71/100 on this factor. Category median: 76.B
71
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Limo Taxi Services: 97/100 on this factor. Category median: 98.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Limo Taxi Services: 83/100 on this factor. Category median: 90.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
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Bar = this company · dark tick = category median.
Star ratings
24 Google reviews we collected
4.8of 5
5 stars2292%
4 stars14%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
100%praise
Praise32100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Speed & response1031%
Staff & attitude619%
Honesty & trust619%
Would recommend516%
Price & value39%
Quality & results26%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The limousine was promptly on time, pristine, ready to roll.”
“The booking process went smoothly right from the beginning with courteous employees.”
“I will highly recommend Limo Line Pro for anyone that may need a reliable and luxurious transportation means in the Gwinnett area.”
“Highly recommended for their fast response, reliable, friendly, safe and affordable service!”
“From prices to the friendliness of the staff, amazing!”
“Excellent service will use again”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Limo Taxi Services for 1 kind of job. Pick one to see what they paid and said.
UUssama1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Recently, I called a ride from Limo Line Pro for a special occasion in Gwinnett, and I was more than pleased. The booking process went smoothly right from the beginning with courteous employees.The limousine was promptly on time, pristine, ready to roll. Roomy with all the amenities to make for an enjoyable evening.…
PPatricia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Will not leave location til my seat belt is securely fastened.
TRUSTWORTHY
Extremely reliable. Takes reservations. Shows up on time. Performs short trips, pickup/return followups, multiple locations for short errands, airport runs.
Large/convenient/ clean vehicle.
Very trustworthy.
SShay2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
What a nice and pleasant ride I've been riding with this company for about 3 years and everytime i get to my appointment on time
CConnie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
This company is fantastic. I’ve used them in the past and will continue to use their services when needed. My driver is the greatest. He made sure we were found on the pickup at the airport. Many thanks for your professionalism and services.
HHamza2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I've used many limo services in the Metro Atlanta area and I have to say that the services that this company provides is unmatched. From prices to the friendliness of the staff, amazing!
Limousines
KKelly1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very professional and safe experience. The driver picked me up and arrived at my destination faster then expected.
Recently, I called a ride from Limo Line Pro for a special occasion in Gwinnett, and I was more than pleased. The booking process went smoothly right from the beginning with courteous employees.The limousine was promptly on time, pristine, ready to roll. Roomy with all the amenities to make for an enjoyable evening. The driver was professional, friendly, and made sure we were comfortable.
I will highly recommend Limo Line Pro for anyone that may need a reliable and luxurious transportation means in the Gwinnett area. I will definitely be using them again!
Response from the owner · 2 years ago
Thanks for your input and we appreciate your feedback
P
Patricia Watson2 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Will not leave location til my seat belt is securely fastened.
TRUSTWORTHY
Extremely reliable. Takes reservations. Shows up on time. Performs short trips, pickup/return followups, multiple locations for short errands, airport runs.
Large/convenient/ clean vehicle.
Very trustworthy.
Response from the owner · 2 years ago
It's our pleasure to serve as taxi service.
S
Shay B2 reviewsiTotal number of Google reviews Shay has written across all businesses on Google Maps, not just this one.
This company is fantastic. I’ve used them in the past and will continue to use their services when needed. My driver is the greatest. He made sure we were found on the pickup at the airport. Many thanks for your professionalism and services.
Response from the owner · 4 years ago
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
H
Hamza Saleem2 reviewsiTotal number of Google reviews Hamza has written across all businesses on Google Maps, not just this one.
I've used many limo services in the Metro Atlanta area and I have to say that the services that this company provides is unmatched. From prices to the friendliness of the staff, amazing!
Services: Limousines
Response from the owner · 4 years ago
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
K
Kelly Whitaker1 reviewiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Very professional and safe experience. The driver picked me up and arrived at my destination faster then expected.
Services: Limousines
Response from the owner · 4 years ago
Kelly Whitaker, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
P
Princess Agartu Abba Sabit abba jabalLocal Guide · 14 reviewsiTotal number of Google reviews Princess has written across all businesses on Google Maps, not just this one.
