Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the company for punctual drivers, clean vehicles, and helpful communication during booking. Many highlight fair pricing and the availability of amenities like music systems and water bottles for group events. However, some low-star reviews cite issues with vehicle maintenance, such as peeling tint or broken parts, along with complaints about unresponsive customer service and unclear pricing quotes.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
129 Google reviews we collected
Phrases our text analysis found in 112 written reviews
How often each topic comes up in the written reviews
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was dignified, and patient, and attentive to all of our needs.”
“This Limousine company has no professional experience or services.”
“I would highly recommend DNR to anyone looking for transportation in the Miami area.”
“Greg was very nice and helpful the entire night so I will say 5 Stars to Greg!”
“Friends and I did a tour that involved several stops and our driver Warren did a FANTASTIC job.”
“The passenger door handle did not work, the speaker covers on the inside of the limousine were missing, the air condition did not work and it was a wa…”
“Our driver arrived on time and the accommodations couldn’t have been more perfect.”
“Shannon is incredibly professional and easy to work with.”
“Very Reasonable, Professional and The Limo was so clean.”
“Shannon is incredibly helpful, and our driver James was quick, reliable, and efficient!”
praise complaint · found by our text analysis, Google review wording unchanged.
Very sad occasion, but driver Mark was outstanding. He was dignified, and patient, and attentive to all of our needs. Limo was clean, comfortable and had plenty of room. Shannon was very helpful to a technology deficient customer. Thank you to you. Would definitely recommend your services. Peace!✌️& Love💕 🥰
I've used Limousines, Inc. twice for my kids' proms. Once in 2023 when I hired the larger party bus and then again last week when I hired the 14 person party bus. Both experiences were fantastic. Shannon is incredibly professional and easy to work with. Her prices are very fair. The buses were in perfect condition,…
I highly recommend Limos inc!! Our driver Justin showed up early, got us to our destination safely and was so polite! The party bus was awesome, we were able to use Bluetooth and play all of the songs we wanted to hear! We had an amazing ladies night!! I will definitely use their services again!
Customer service was lovely, thank you Shannon! Our driver James, also did great! Definitely recommend!!!
My family of 11 (and their luggage) needed to get from the Port of Miami after a cruise to an Airbnb in Kissimmee. Logistically a very difficult proposition with luggage, handicapped individuals, etc. DNR Limousine was able to provide 2 vehicles to take my group. The Drivers, Vlad (Owner) and Robert were courteous,…
Thank you so much for everything. The services were excellent. Our driver arrived on time and the accommodations couldn’t have been more perfect. It was a great hit with our party. Thank you again for your professionalism and accommodations. Will definitely contract you and refer you for any future needs.
4.7 ★★★★★ 128 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very sad occasion, but driver Mark was outstanding. He was dignified, and patient, and attentive to all of our needs. Limo was clean, comfortable and had plenty of room. Shannon was very helpful to a technology deficient customer. Thank you to you. Would definitely recommend your services. Peace!✌️& Love💕 🥰
I've used Limousines, Inc. twice for my kids' proms. Once in 2023 when I hired the larger party bus and then again last week when I hired the 14 person party bus. Both experiences were fantastic. Shannon is incredibly professional and easy to work with. Her prices are very fair. The buses were in perfect condition, aux was available so the kids could play their own music, and water bottles were provided. Our drivers were amazing....Professional, kind, funny and great with the kids. This year we had Rodge who everyone adored, and most importantly both drivers got all of the kids back home safely. I couldn't recommend this company more!
Thanks Tiffany for the great review!! We take great pride in getting our prom kids to and from the prom safely as well as them having a Great time!! Thanks for being a return customer!! :)
I highly recommend Limos inc!! Our driver Justin showed up early, got us to our destination safely and was so polite! The party bus was awesome, we were able to use Bluetooth and play all of the songs we wanted to hear! We had an amazing ladies night!! I will definitely use their services again!
Thanks LaTisha for the great review!! We are so glad you were happy with your service and the vehicle!! We hope to work with you again soon! :)
Customer service was lovely, thank you Shannon! Our driver James, also did great! Definitely recommend!!!
Thank you Betty!! We are so glad you were pleased with our service! We look forward to working with you again!! :)
I originally reserved the shuttle bus to accommodate guests for my 7yr old grandson's party. However, plans changed and we needed something smaller. Shannon suggested the party bus. I was pleasantly surprised. It was clean, spacious and the seats were comfortable. Grace was our driver and she gave us the smoothest ride to the Spirit of Washington. We got there early so we stayed on the bus until the line started moving. She even checked to tell us how long the line was, where we would board, etc. She truly enjoys her job. Very pleasant and personable. I have a mobility aid and she assisted me with that, even putting out of the way so I could stretch my legs. She also assisted me on and off the bus. This trip was so enjoyable. She is a professional no doubt about it! Shannon, you hired the right people for this position. This is my 2nd time using Limousine, inc and it won't be the last. My grandson told us it was the best birthday ever! Thank you for being a part of it.
Thanks Deborah!!
My family of 11 (and their luggage) needed to get from the Port of Miami after a cruise to an Airbnb in Kissimmee. Logistically a very difficult proposition with luggage, handicapped individuals, etc. DNR Limousine was able to provide 2 vehicles to take my group. The Drivers, Vlad (Owner) and Robert were courteous, professional and we really great guys. The vehicles were clean and quiet. We were very impressed with the service and the company. They even accommodate a few bathroom breaks for some passengers who needed it. I would highly recommend DNR to anyone looking for transportation in the Miami area. 5 stars!!
Great customer service!! Our driver was amazing!! Highly recommend!!
Thanks Beth!! We appreciate the 5 star review and look forward to working with you again soon!
Thank you so much for everything. The services were excellent. Our driver arrived on time and the accommodations couldn’t have been more perfect. It was a great hit with our party. Thank you again for your professionalism and accommodations. Will definitely contract you and refer you for any future needs.
Thanks Janice!! We are so glad you were happy with your service, and we look forward to working with you again soon!
Shannon was a pleasure to work with, and Greg was a wonderful driver! The party bus arrived on time and took us to each stop safely. We had a lot of fun on the bus, and Greg allowed us to play our own music! He even knew of a location and stopped for us when we needed to use the bathroom. The bus was also top quality and very clean. 100% recommend!
Thanks Lauren! We enjoyed working with you as well and are pleased you and your group enjoyed your time with us! We look forward to working with you again soon!
The folks at Limousines Inc were fantastic. The dispatcher, Shannon, took the time to reach out to us a couple days beforehand to make sure everything was all set for our ride. And the driver, Carol, was really kind and patient with my Mom who uses a wheelchair. She even helped putting the wheelchair in the trunk and helped me walk my Mom to the front door at the end of the evening. Limo was quiet and clean. I highly recommend this company!
Thank you David!! We are so glad you and your Mom had a great evening and that we could be a part of making it special!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
