Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Litespeed Construction - Knoxville Roofing Contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty86−1.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Litespeed Construction - Knoxville Roofing Contractor

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 41 gutter cleaning · 4.9★ from 356 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Litespeed Construction - Knoxville Roofing Contractor is better than 91% of gutter cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Litespeed Construction - Knoxville Roofing Contractor is better than 92% of gutter cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Litespeed Construction - Knoxville Roofing Contractor is better than 86% of gutter cleaning.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Litespeed Construction - Knoxville Roofing Contractor is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Litespeed Construction - Knoxville Roofing Contractor is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Litespeed Construction - Knoxville Roofing Contractor is better than 96% of gutter cleaning.A
96

Reviews for your job

Customers hired Litespeed Construction - Knoxville Roofing Contractor for 8 kinds of job.

Litespeed Construction - Knoxville Roofing Contractor for attic venting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$5,000–10,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5

All 3 Google reviews tagged “Attic venting”

Chip5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A General Contractor, I have used and recommended Litespeed Construction for years. This summer, Kirby and his crew put a new roof on my personal house, and I could not be more pleased. This company's knowledge, experience, and execution are top-tier. If Google offered a 6 star option, Litespeed would be whom they designed it for.

Paid $5,000–10,000Great priceRoof inspectionAttic ventingRoof repair
J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kirby and Victor were professional and on time with all services on our roof. Would definitely use Litespeed again! Thank you!

Attic ventingRoof repair+ Responsiveness+ Professionalism
KEVIN5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is hands down the most professional company I have ever used for construction. Fred came out on the same day I called to give me an estimate on my chimney and roofing repairs which these days is incredible. Not only came out but had estimate and when they could do the work. Fred was awesome and Litespeed gets…

Attic ventingGutter cleaningRemodeling+ Responsiveness+ Punctuality+ Quality

Price

$8.8k+429% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 43%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair41$371–$2.7k
Roof installation28$9.9k–$20k
Roof inspection16—
Gutter repairs16—
Gutter installation15$8.8k–$14k
Roof repair for storm & wind damage14$371–$3.2k
Roof damage repair9$354–$1.7k
Gutter cleaning8—

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