Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Litespeed Construction 4.9 out of 5 based on 356 reviews, with the owner replying to 85 percent of them. Customers frequently praise the company for punctuality, fair pricing, and clear communication during roof replacements, repairs, and gutter services. While most feedback highlights professional crews and thorough cleanup, a small number of low-star reviews cite difficulties reaching staff for follow-up appointments and delayed responses to reported issues.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
356 Google reviews we collected
Phrases our text analysis found in 337 written reviews
Price verdicts customers left with their Google review
Middle half of what 14 customers paid ($2.0k–$13k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 337 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were on time, had a fair price, professional and quick.”
“Fred was professional and explained everything they were doing.”
“Very pushy and extremely rude.”
“Billy and his crew did a great job replacing the flashing on my roof .”
“Worst decision I even made was picking up the phone and calling them.”
“I will be using them for any future needs and I would highly recommend you do the same.”
“Won't use them again; I don't know what has happened to Litespeed - they were good the first time around but never again.”
“We were sent photos and updates throughout the installation and I couldn’t be happier with the result - highly recommended and great value for money!”
“I don't know enough about roofing to know if they are overpriced or underpriced, but I feel like I should have given them MORE money for everything th…”
“Easy to communicate with and just overall good experience.”
“They did an excellent job, were professional, reliable, and paid great attention to detail.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Litespeed Construction - Knoxville Roofing Contractor for 8 kinds of job. Pick one to see what they paid and said.
Billy and his crew did a great job replacing the flashing on my roof . They were on time, had a fair price, professional and quick. Highly recommend and will use again !
Fred and crew from Litespeed Construction did an amazing job fixing my roof! Fred was professional and explained everything they were doing. I also appreciated how well they cleaned up afterwards, making sure all of the screws and debris were picked up.
Billy and Fred Russi were both great. Quality work. Easy to communicate with and just overall good experience. Wasn’t pressured into anything beyond the scope of what I called them out for. Explained things in a way that made sense and showed photos to back up their claims. Fair price and quick turnaround. Would use again anytime!
Litespeed replaced our old roof with high-quality, beautiful shingles. We have a fairly large house with 3200-3500 sqft of roof space. So we expected the project to take 3-4 days. Billy and his crew arrived at 6:30am and had the entire project, including clean up finished in twelve hours. So now we have a beautiful,…
A General Contractor, I have used and recommended Litespeed Construction for years. This summer, Kirby and his crew put a new roof on my personal house, and I could not be more pleased. This company's knowledge, experience, and execution are top-tier. If Google offered a 6 star option, Litespeed would be whom they designed it for.
The name says it all, super service super fast. Fred had me taken care of in no time. I had an estimate from another company and called Litespeed to talk to them because I thought it seemed a little high. Litespeed fixed me up next business day for 1/5th the cost. other company said it would be at least a week
| Job | Reviews | Category typical |
|---|---|---|
| Roof repair | 41 | $371–$2.7k |
| Roof installation | 28 | $9.9k–$20k |
| Roof inspection | 16 | — |
| Gutter repairs | 16 | — |
| Gutter installation | 15 | $8.8k–$14k |
| Roof repair for storm & wind damage | 14 | $371–$3.2k |
| Roof damage repair | 9 | $354–$1.7k |
| Gutter cleaning | 8 | — |
4.9 ★★★★★ 356 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Billy and his crew did a great job replacing the flashing on my roof . They were on time, had a fair price, professional and quick. Highly recommend and will use again !
Fred and crew from Litespeed Construction did an amazing job fixing my roof! Fred was professional and explained everything they were doing. I also appreciated how well they cleaned up afterwards, making sure all of the screws and debris were picked up.
Billy and Fred Russi were both great. Quality work. Easy to communicate with and just overall good experience. Wasn’t pressured into anything beyond the scope of what I called them out for. Explained things in a way that made sense and showed photos to back up their claims. Fair price and quick turnaround. Would use again anytime!
Quick response, excellent communication with scheduling (even while working around a tenant). I received my bid promptly, and they were able to get me on the schedule within a few days. Litespeed repaired my roof, replaced gutters, and removed a tree branch that was damaging my gutters. Highly recommend!
Litespeed replaced our old roof with high-quality, beautiful shingles. We have a fairly large house with 3200-3500 sqft of roof space. So we expected the project to take 3-4 days. Billy and his crew arrived at 6:30am and had the entire project, including clean up finished in twelve hours. So now we have a beautiful, sturdy roof that will withstand rain and snow storms, and heavy winds. We are more than happy with our new roof. Billy was professional, courteous and respectful of our property. We had an exceptional experience with Litespeed.
I highly recommend Lite Speed Roofing! They did an excellent job, were professional, reliable, and paid great attention to detail. The entire process was smooth, and the quality of their work exceeded my expectations. If you’re looking for a roofing company you can trust, Lite Speed Roofing is the way to go. I would definitely recommend them to anyone needing roofing services or roof replacement!
Nick, thank you so much for the kind words and for taking the time to share your experience with Litespeed Construction. We’re glad to hear that the process was smooth from start to finish and that our team’s professionalism, reliability, and attention to detail stood out. Delivering high-quality work and making the roofing process as stress-free as possible is exactly what we aim for on every project. We truly appreciate your recommendation and your trust in our team. Thank you again for choosing Litespeed Construction for your roofing needs!
Bill and Kristen. And the crew with great to work with.
William, thank you for the great review! We’re so glad to hear thatwe were great to work with and that you had a positive experience with Litespeed Construction. We truly appreciate you trusting our team with your home. It means a lot to us when customers take the time to share their experience. Thank you again for choosing Litespeed Construction!
A General Contractor, I have used and recommended Litespeed Construction for years. This summer, Kirby and his crew put a new roof on my personal house, and I could not be more pleased. This company's knowledge, experience, and execution are top-tier. If Google offered a 6 star option, Litespeed would be whom they designed it for.
Chip, thank you so much for the incredible review and for trusting Litespeed Construction over the years — not only with your recommendations, but with your own home. Coming from a General Contractor, your words about our knowledge, experience, and workmanship mean a great deal to Kirby and the entire team. We’re especially grateful that you gave us the opportunity to replace the roof on your personal home this summer. The “6-star” comment absolutely made our day. Thank you again for your continued confidence in Litespeed Construction and for taking the time to share your experience. We truly appreciate your support.
The name says it all, super service super fast. Fred had me taken care of in no time. I had an estimate from another company and called Litespeed to talk to them because I thought it seemed a little high. Litespeed fixed me up next business day for 1/5th the cost. other company said it would be at least a week
Thank you so much, Mike! We’re glad Fred and the Litespeed team could respond quickly, provide an affordable solution, and get your roof repaired by the next business day. We believe homeowners deserve honest recommendations, fair pricing, and fast service without unnecessary work. We truly appreciate your trust and your five-star review!
Fred from Litespeed did a great job cleaning our gutters. He was very professional and engaging but more importantly, I could tell he was serious about safety. Fred represented himself and LItespeed with the utmost professionalism and kindness. I would hire this outfit again in a heartbeat.
Thanks for your business, Jay! Thank you so much for sharing your experience! We’re thrilled you felt in good hands with Fred and that his commitment to safety and friendliness made such an impression. At Litespeed, we love making gutter cleaning hassle-free and safe, and it means a lot to know Fred lived up to our values. Can’t wait to help you again—reach out anytime for your next clean or if you have other home care needs!
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Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
