Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Litespeed Construction - Knoxville Roofing Contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty86−1.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Litespeed Construction - Knoxville Roofing Contractor

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 41 gutter cleaning · 4.9★ from 356 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Litespeed Construction - Knoxville Roofing Contractor is better than 91% of gutter cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Litespeed Construction - Knoxville Roofing Contractor is better than 92% of gutter cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Litespeed Construction - Knoxville Roofing Contractor is better than 86% of gutter cleaning.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Litespeed Construction - Knoxville Roofing Contractor is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Litespeed Construction - Knoxville Roofing Contractor is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Litespeed Construction - Knoxville Roofing Contractor is better than 96% of gutter cleaning.A
96

Reviews for your job

Customers hired Litespeed Construction - Knoxville Roofing Contractor for 8 kinds of job.

Litespeed Construction - Knoxville Roofing Contractor for gutter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$1–5,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 10

All 8 Google reviews tagged “Gutter cleaning”

Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fred from Litespeed did a great job cleaning our gutters. He was very professional and engaging but more importantly, I could tell he was serious about safety. Fred represented himself and LItespeed with the utmost professionalism and kindness. I would hire this outfit again in a heartbeat.

Paid $1–5,000Reasonable priceGutter cleaning
KariLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wonderful customer service and the roof repair/gutter cleaning was completed quickly and with care. 10/10 would use them again!

Roof inspectionRoof repairGutter cleaning
Volsballin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our home was a part of the recent storm. Kirby came out and checked all the damage and took care of everything. I even received a follow-up after all the work was done to make sure I was happy with the service. Great owner who leads by example!

Gutter cleaningRoof damage repairRoof inspection+ Responsiveness+ Quality+ Professionalism
LanceLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had a major leak and blocked gutter causing water to pour over the side, and down between the house that could have caused serious issues. Called litespeed for an estimate, Victor called to schedule a time for the next day. Victor arrived on time, and was very professional. Had my issues resolved during the same visit.

Gutter cleaningGutter repairs+ Responsiveness+ Punctuality+ Professionalism
Autumn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend this company! Victor from Litespeed gave me a call and came out next day to give everything a look. He told me the exact amount of what it would end up costing.. I agreed to the pricing and he was back next morning to complete everything within an hour. Victor was very genuine and not once gave me…

Gutter cleaningGutter repairs+ Responsiveness+ Punctuality+ Quality
DaveLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company is the real deal. Stand-up individuals who do fantastic work and truly care about their customers and their homes. Combined with extremely reasonable prices it's a no-brainer to work with Litespeed for any roofing need.

Gutter cleaningGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
KEVIN5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is hands down the most professional company I have ever used for construction. Fred came out on the same day I called to give me an estimate on my chimney and roofing repairs which these days is incredible. Not only came out but had estimate and when they could do the work. Fred was awesome and Litespeed gets…

Attic ventingGutter cleaningRemodeling+ Responsiveness+ Punctuality+ Quality
AjayLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Rating only, no written review.

Gutter cleaningGutter installationGutter repairs− Responsiveness− Quality

Price

$8.8k+429% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 43%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair41$371–$2.7k
Roof installation28$9.9k–$20k
Roof inspection16—
Gutter repairs16—
Gutter installation15$8.8k–$14k
Roof repair for storm & wind damage14$371–$3.2k
Roof damage repair9$354–$1.7k
Gutter cleaning8—

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