chris Barbo1 reviewTotal number of Google reviews chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper clean and friendly
Livewell Animal Hospital of Roseville
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 40 veterinary techniciansPosition by Experts Score among all companies we track in this category. · better than 97%
4.9 ★★★★★ 71 Google reviews · 21 photos
96%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
Livewell Animal Hospital of Roseville at a glance
Google reviewers rate Livewell Animal Hospital 4.9 out of 5 based on 71 reviews, with the owner responding to 99% of feedback. Customers frequently praise the clean facility, friendly staff, and punctual service, noting reasonable pricing and clear communication during procedures like vaccinations and dental work. Recurring themes include long-term trust in specific veterinarians and patient handling of anxious pets. One criticism mentions a lack of communication regarding prescription renewals and unexpected changes in veterinary staff, while another noted an exam performed without prior notice to the owner.
- Google rating: 4.9 out of 5 from 71 reviews (96% five-star).
- Reviews on this page: 71 Google reviews (61 with written comments, 13 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 23, 2026.
- Service: Veterinary Technician serving Roseville, California.
Data from Google, last updated October 26, 2026.
Score profile vs other veterinary technicians
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Livewell Animal Hospital of Roseville: 90/100 on this factor. Category median: 83.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Livewell Animal Hospital of Roseville: 90/100 on this factor. Category median: 78.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 90.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Livewell Animal Hospital of Roseville: 100/100 on this factor. Category median: 87.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Livewell Animal Hospital of Roseville: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Livewell Animal Hospital of Roseville: 90/100 on this factor. Category median: 49.A
90
Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
- 5 stars6896%
- 4 stars11%
- 3 stars11%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
- Praise102100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1332%
- Reasonable2766%
- Overpriced00%
- Not sure12%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4241%
- Quality & results1919%
- Would recommend1212%
- Speed & response1111%
- Communication99%
- Honesty & trust55%
- Price & value44%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly staff, knowledgeable, and good with my little Draco.”
“Her attention to detail and connection she has with him is priceless.”
“For anyone looking to establish their fur baby long term, my husband and I highly recommend Dr.”
“Assistants and front desk professional , efficient, friendly.”
“They communicated clearly before and during procedure which made me more calm.”
“Cain to Livewell because there is no other Doctor I wholeheartedly trust to hold my dog’s health in their hands.”
“They were able to make a same day appointment and the price was very reasonable!”
People customers mention
- Cain 12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
FredLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I would follow Dr Cain wherever she goes. Assistants and front desk professional , efficient, friendly.
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Very impressed with this vet office! Clean environment and such helpful staff. They got us in right away and took great care of my puppy. Love that they have online booking too!
Reasonable priceService not listed
AnaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Exceptional care for my dog Booboo. The doctor in the first consultation went above and beyond by finding something that was bothering his eye for a long time. They were very careful and took the time with us to ask all questions and solve all our concerns. He had teeth cleaning and teeth extraction. They…
Christy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I have been with Dr Cain since 2017. I followed her here to Livewell. I trust her explicitly. I only have had her do the end of life of my three or four previous pets cause she’s so compassionate and understanding and I just love her.
Reasonable priceService not listed
Lyly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Amazing service. Everyone was so attentive and patient. Prices are reasonable. It’s a very nice clinic with a welcome sign for our visit today!
Reasonable price
S8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Followed Dr Caine from previous practice, Annual for vaccinations and wellness check, no issues good visit
Service not listed
Photos
Customer reviews
4.9 ★★★★★ 71 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Genevieve LingatLocal Guide · 2 reviewsTotal number of Google reviews Genevieve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery friendly staff, knowledgeable, and good with my little Draco. :-)
Response from the owner · a week ago
Thank you for your kind words and positive feedback! We're delighted to hear that our staff made a great impression and that Draco had a good experience. We look forward to seeing you again soon :-)
Fred GreensteinLocal Guide · 12 reviewsTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI would follow Dr Cain wherever she goes. Assistants and front desk professional , efficient, friendly.
Response from the owner · a week ago
Thank you for sharing your positive experience with Dr. Cain and our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Amy Lawn4 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery impressed with this vet office! Clean environment and such helpful staff. They got us in right away and took great care of my puppy. Love that they have online booking too!
- Price assessment: Reasonable price
- Services: Service not listed
Response from the owner · a week ago
Thank you for sharing your positive experience! We're so glad to hear that you had a good experience with us. Your feedback is greatly valued, and we look forward to continuing to provide excellent care for your puppy.
Ana AlfaroLocal Guide · 28 reviewsTotal number of Google reviews Ana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptional care for my dog Booboo. The doctor in the first consultation went above and beyond by finding something that was bothering his eye for a long time. They were very careful and took the time with us to ask all questions and solve all our concerns. He had teeth cleaning and teeth extraction. They communicated clearly before and during procedure which made me more calm. After that they sent us a summary of everything that was discussed and agreed. Thank you guys so much for taking care of my baby Booboo. Highly recommend this clinic!
Response from the owner · a week ago
Thank you for taking the time out of your day to write us a review. Booboo is so sweet and we are happy to help whenever you need us! See you next time :-)
Karolyn Schelske1 reviewTotal number of Google reviews Karolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing staff and care
- Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you so much for the positive feedback! We hope to see and care for your furry family members again! Cheers!
Christy Gula4 reviewsTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been with Dr Cain since 2017. I followed her here to Livewell. I trust her explicitly. I only have had her do the end of life of my three or four previous pets cause she’s so compassionate and understanding and I just love her.
- Price assessment: Reasonable price
- Services: Service not listed
Response from the owner · 3 weeks ago
Thank you for sharing your experience and trust in Dr. Cain. We're grateful to have her as part of our team at Livewell, and it's heartening to hear how her compassion and understanding have made a difference for you and your pets. Your feedback is truly appreciated.
Lyly Nguyen5 reviewsTotal number of Google reviews Lyly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing service. Everyone was so attentive and patient. Prices are reasonable. It’s a very nice clinic with a welcome sign for our visit today!
- Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Thank you so much for taking the time to write a review! We are so happy to hear that you had a positive experience and enjoyed the welcome sign! The qualities you describe is exactly the kind of service and atmosphere we strive for and it's always good to hear we met the mark. Thank you again for allowing us to care for your pet :-)
S Kinne8 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFollowed Dr Caine from previous practice, Annual for vaccinations and wellness check, no issues good visit
- Services: Service not listed
Response from the owner · 3 weeks ago
Thank you for taking the time out of your day to write us a review. We value feedback and it's always nice to hear when we meet expectations. We are so happy you decided to follow Dr. Cain, and we look forward to seeing you and your pets again. Cheers!
Colleen Isaacson1 reviewTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove it at this vet office. Small, personal and we just love Dr. Victoria Cain she makes both of our Boxers comfortable. The office is clean and the staff is so friendly. Highly recommend!
- Price assessment: Great price
- Services: Service not listed
Response from the owner · 4 weeks ago
We're delighted to hear that you and your Boxers feel comfortable with Dr. Victoria Cain and our team. Your recommendation means a lot to us! Thank you for taking the time out to write a review Cheers!
Business details
- Address: 4180 Thrive Dr. Ste. 140, Roseville, CA 95678
- Phone: (916) 365-8141
- Website: livewellanimalroseville.com
- Service area: Roseville, CA