Living Proof Counseling & Wellness PLLC. Uptown/Kern Place Therapist logo

Living Proof Counseling & Wellness PLLC. Uptown/Kern Place Therapist

Mental health service · El Paso, TX · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%89+27.4Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 25 psychiatristsPosition by Experts Score among all companies we track in this category. · better than 79%
5.0 ★★★★★ 29 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
17%reviews answered by the owner
Oct 2026latest review

Living Proof Counseling & Wellness PLLC. Uptown/Kern Place Therapist at a glance

Google reviewers rate Living Proof Counseling & Wellness PLLC five stars based on twenty-nine reviews, with the owner responding to a small portion of feedback. Clients consistently describe the therapy environment as safe, nonjudgmental, and comfortable, noting that the provider uses mindfulness, meditation, and hypnotherapy to support personal growth. Common themes include effective communication, professional empathy, and helpful guidance for issues such as grief, relationships, and career challenges. No recurring criticisms appear in the available excerpts.

  • Google rating: 5.0 out of 5 from 29 reviews (100% five-star).
  • Reviews on this page: 29 Google reviews (28 with written comments, 1 with photos).
  • Owner responses: the business replied to 17% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Psychiatrist serving El Paso, Texas.

Data from Google, last updated October 27, 2026.

Score profile vs other psychiatrists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction96Reliability89Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 96 (median 91)Reliability: 89 (median 84)Momentum: 100 (median 100)
This companyPsychiatrists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Living Proof Counseling & Wellness PLLC. Uptown/Kern Place Therapist: 96/100 on this factor. Category median: 91.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Living Proof Counseling & Wellness PLLC. Uptown/Kern Place Therapist: 89/100 on this factor. Category median: 84.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Living Proof Counseling & Wellness PLLC. Uptown/Kern Place Therapist: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.

Star ratings

29 Google reviews we collected

  • 5 stars29100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 28 written reviews

  • Praise3797%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1437%
  • Would recommend1026%
  • Honesty & trust821%
  • Quality & results25%
  • Speed & response25%
  • Communication25%

What customers talk about

We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mental health is of utmost importance to me, as it directly impacts my personal and professional well-being.”
  • “Highly recommend for anyone throughout the city if seeking a meaningful, effective therapist.”
  • “Therapy with her has genuinely made a positive difference in my life, and I’m very grateful for her support.”
  • “Her knowledge is top notch.”
  • “I was able to quickly build a rapport with her which has allowed me to feel comfortable enough to attend remote/virtual sessions.”
  • “Through her guidance, I was able to identify and navigate through my own obstacles with her non-judgmental communication and insight.”

People customers mention

  • Priscilla 12 reviews
  • Twomey 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Dana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Living Proof Counseling is a great place for counseling/therapy. Priscilla provides a safe and comfortable environment every time we meet. She is open minded, offers her experience and is thought provoking. I highly recommend Living Proof/Priscilla!

Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Priscilla Gutierrez-Twomey creates a safe space to feel comfortable opening up and explore emotions and mental health in a growing and nonjudgmental way. I truly appreciate the space, support, and techniques given that will continue to help me throughout different areas of my life.

Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Priscilla has been a huge part of my personal growth. She listens deeply, asks the right questions, and helps you understand yourself without judgment. Therapy with her has genuinely made a positive difference in my life, and I’m very grateful for her support.

mrs.ljLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Highly recommend for anyone throughout the city if seeking a meaningful, effective therapist. 🥰Priscilla Gutierrez Twomey, is an exceptional therapist. Her new downtown / uptown / kern El Paso location is beautifully designed for ease and focus — ideal for inner growth, guidance. Pricsilla is amazing she has help…

Customer photo from mrs.lj's review
Aimee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve been visiting the wellness center for almost a year now, and I absolutely adore it! Priscilla has been an incredible compass and mentor. Her approach to counseling, including meditation and other therapeutic methods, has been instrumental in helping me explore my thoughts and feelings. Mental health is of…

Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have been going to Priscilla for about 2 years now and can say that our sessions have been extremely helpful. Priscilla is an amazing therapist and I enjoy every session!

Photos

Customer reviews

5.0 ★★★★★ 29 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dana Cassolopez4 reviewsTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Living Proof Counseling is a great place for counseling/therapy. Priscilla provides a safe and comfortable environment every time we meet. She is open minded, offers her experience and is thought provoking. I highly recommend Living Proof/Priscilla!

Lauren Gallardo2 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Priscilla Gutierrez-Twomey creates a safe space to feel comfortable opening up and explore emotions and mental health in a growing and nonjudgmental way. I truly appreciate the space, support, and techniques given that will continue to help me throughout different areas of my life.

Alex N.2 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Priscilla has been a huge part of my personal growth. She listens deeply, asks the right questions, and helps you understand yourself without judgment. Therapy with her has genuinely made a positive difference in my life, and I’m very grateful for her support.

mrs.lj sandovalLocal Guide · 81 reviewsTotal number of Google reviews mrs.lj has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend for anyone throughout the city if seeking a meaningful, effective therapist. 🥰Priscilla Gutierrez Twomey, is an exceptional therapist. Her new downtown / uptown / kern El Paso location is beautifully designed for ease and focus — ideal for inner growth, guidance. Pricsilla is amazing she has help me with my hypnotherapy sessions. She is very professional, empathetic. She has this energy type that you can just open up to her about anything. I love how she approaches with evidence-based decision-making, making her one of the best therapists in the area. 🩷

Response from the owner · 11 months ago

Thank you so much for sharing this. I’m grateful you feel supported — the space was designed with intention to help clients find calm and focus even in the heart of the city. I’m honored to be part of your growth journey.

Aimee Saldivar5 reviewsTotal number of Google reviews Aimee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been visiting the wellness center for almost a year now, and I absolutely adore it! Priscilla has been an incredible compass and mentor. Her approach to counseling, including meditation and other therapeutic methods, has been instrumental in helping me explore my thoughts and feelings. Mental health is of utmost importance to me, as it directly impacts my personal and professional well-being. I’ve made significant progress working with Priscilla, and I highly recommend her services. Thank you for everything you do! The wellness center is a welcoming and cozy space, making it feel like you’re talking to a friend in your own living room.

Emily Oaxaca3 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going to Priscilla for about 2 years now and can say that our sessions have been extremely helpful. Priscilla is an amazing therapist and I enjoy every session!

Victoria Martinez4 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was very indecisive about seeing a therapist at first, but I am glad I had a change of heart. Priscilla has been a blessing in my life. She has helped me understand myself and others. Expect what I can and cannot change in my life. I will admit it hasn't been easy for me, but she assures me that I can accomplish anything if I put my mind to it. I am looking forward to learning new strategies from her. Thank you, Priscilla, for everything you have done for me.

Response from the owner · a year ago

🙏

George1 reviewTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Where do I even begin? Before starting psychotherapy treatment I was always a bit skeptical towards the fact. I didn't know where to start, who to talk to, or where to go. I decided to give Living Proof a chance as I saw they were notably one of the best in town. In doing so I believe I made one of the best decisions I ever could have! Since the first day of meeting Priscilla I felt an instant connection and peace of mind. She allowed for that open space to speak on anything and created room to be myself without boundaries. She has become more than someone I just seek help for, but a best friend and honestly, family. I truly believe she is one of the best, if not the best in her practice and would 100% recommend her to everyone!

Response from the owner · a year ago

Wholeheartedly, thankful !

Octavio Rojo3 reviewsTotal number of Google reviews Octavio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Losing my mother was the most painful experience I’ve ever gone through, and I wasn’t sure how I would begin to cope. Working with Priscilla has truly been life-changing. From our first session, she created a safe, compassionate, and supportive space where I felt heard and understood without judgment. I highly recommend Priscilla to anyone facing loss or emotional hardship. Her help is truly a gift during life’s hardest moments.

Response from the owner · a year ago

Most grateful 🙏

Antonio BarrioLocal Guide · 9 reviewsTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Priscilla has been great and I'm happy to have started on this path towards healing. She's helped me thru the process of grieving the loss of my father as well as helping me navigate relationship challenges. I was able to quickly build a rapport with her which has allowed me to feel comfortable enough to attend remote/virtual sessions.

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