Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Living Water Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty67−3.3Momentum penalty76−2.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Living Water Plumbing

Casper, WY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 27 sewer services · 4.8★ from 139 Google reviews

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Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Living Water Plumbing is better than 81% of sewer services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Living Water Plumbing is better than 77% of sewer services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Living Water Plumbing is better than 67% of sewer services.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Living Water Plumbing is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Living Water Plumbing is better than 76% of sewer services.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Living Water Plumbing is better than 100% of sewer services.A
100

Reviews for your job

Customers hired Living Water Plumbing for 8 kinds of job.

Living Water Plumbing for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$554
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 16

All 10 Google reviews tagged “Faucet repair”

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used Living Water Plumbing for a number of jobs and they have always been on time, professional, and fair. Would highly recommend.

Paid $1–100Reasonable priceFaucet repair
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend! I have had Tim and/or his team come out on 3 separate occasions to repair a leak/replace a tub faucet, replace a garbage disposal, and remove a dishwasher/repair valve under kitchen sink. Communication and ease of scheduling was top notch. Work was completed in a timely manner and was of the…

Garbage disposal installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Myrna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was the fourth time I have had Living Water work on my plumbing. Every time they have done quality work and were very attentive to detail. Today I called about a leak and Tim was here in less than an hour, fixed it in 30 minutes. Best service company I have ever worked with.

Faucet installationToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott was wonderful, professional and didn’t waste any time to get the repair of my fauset done. He was great. I will use this business again!!!!

Faucet repair+ Responsiveness+ Punctuality+ Quality
Kaia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We called Tim as we had used him before to fix some serious sewer and plumbing needs a few years prior. It was great to have him back and use his expertise to fix the valve to our main water tank. He showed up on time and so did the City of Casper and things were fixed in a timely manner. Then a couple days later…

Water heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and professionalism. Scott was very knowledgeable and easy to work with. He was orderly and cleaned as he went. Everything was left very tidy. Very impressed! If I should ever need a plumber again, Living Water will be my first call. Thank you and keep up the great work.

Faucet repair+ Professionalism
Vicki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional! Gave us so much helpful information. Not one negative about the company

Plumbing leak detectionFaucet repairService not listed+ Responsiveness+ Punctuality+ Quality
Julia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very kind,professional, and helpful.

Faucet repair+ Quality+ Professionalism+ Value
JPLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I spoke with Tim on the phone, explained my problem and he sent Scott out within 2 hours. Scott was very professional and personable and fixed the leaking outdoor faucet. He could have very easily charged me to install a brand new faucet without me knowing the old one could be repaired, but instead he was honest and did a great job!

Faucet repair+ Responsiveness+ Quality+ Professionalism
Jessie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality

Price

$48-90% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Faucet repair10$209–$554
Water heater installation9$1.2k–$2.4k
Plumbing pipe repair6$228–$1.2k
Faucet installation6$214–$396
Water heater repair5$148–$596
Toilet installation3$529–$2.1k
Plumbing leak detection3$114–$410
Outdoor plumbing system repair2$414–$1.9k

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