Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts
Google reviewers rate Living Water Plumbing 4.8 out of 5 based on 139 reviews, with the owner responding to 29 percent of them. Customers frequently praise the company for punctuality, professional communication, and fair pricing on services like boiler repairs, water heater installations, and leak fixes. However, low-star reviews indicate a pattern of poor phone responsiveness and unprofessional interactions, while one detailed complaint describes exposed piping that reduced home value and required rework.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Bar = this company · dark tick = category median.
139 Google reviews we collected
Phrases our text analysis found in 129 written reviews
Price verdicts customers left with their Google review
Middle half of what 3 customers paid ($17–$1.3k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 129 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are prompt, professional, do excellent work and very friendly!”
“They responded in an extremely rude way when correcting me on their business name.”
“Called and they picked up right away, let us know they couldn’t make it out that day but walked us through how to shut off the water coming from the hose.”
“We’ll definitely be using him again—highly recommend his services!”
“They did a great job and cleaned up before leaving as well.”
“This is by far the worst plumbers ever,.”
“Saved me a lot of money, extremely reasonable very friendly I would highly recommend.”
“I'm sure there are cheaper options, but I completely trust them to be fair.”
“…witching to a tankless water system and Tim not only had answers, he explained exactly how the system would work - he had more answers than I had ques…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Living Water Plumbing for 8 kinds of job. Pick one to see what they paid and said.
They were all awesome from the owner to the 2 workers that came to install! They did a great job and cleaned up before leaving as well.
Lost space heating and hot water on our Navien Combi-Boiler. Called Living Water after contacting a couple other places to no help. Tim was able to walk me through some troubleshooting over the phone (I live roughly 2.5 hours away), saving me a service visit. We were able to get the DHW working again. He had the…
I have used Living Water Plumbing for a number of jobs and they have always been on time, professional, and fair. Would highly recommend.
| Job | Reviews | Category typical |
|---|---|---|
| Faucet repair | 10 | $209–$554 |
| Water heater installation | 9 | $1.2k–$2.4k |
| Plumbing pipe repair | 6 | $228–$1.2k |
| Faucet installation | 6 | $214–$396 |
| Water heater repair | 5 | $148–$596 |
| Toilet installation | 3 | $529–$2.1k |
| Plumbing leak detection | 3 | $114–$410 |
| Outdoor plumbing system repair | 2 | $414–$1.9k |
4.8 ★★★★★ 139 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They are prompt, professional, do excellent work and very friendly!! I highly recommend this company!!
They were all awesome from the owner to the 2 workers that came to install! They did a great job and cleaned up before leaving as well.
WOW. Thank you for such kind words. We aim high and hopefully achieve it every time for our customers.
Excellent experience with this company! They were professional, clean, and reliable. We had a leak coming from a hose attached to our washing machine. Called and they picked up right away, let us know they couldn’t make it out that day but walked us through how to shut off the water coming from the hose. The Master plumber Hunter ( I think that was his name 🤔) promptly came out the next day and fixed the issue. Thank goodness because I needed to do laundry and would have run out of clothes if I would have had waited on another company to come out. 10/10 will recommend to all my friends and family!
Thank you for the kind words. We strive to go above and beyond the "norm". Have a great day.
Tim was very knowledgeable and came to my house on Saturday to help me with my boiler! Highly recommend Living Water Plumbing!!
Thank you for the kind words. Hope you still have heat.
Came over on a weekend, he was very intelligent, pleasant and fixed my furnace. Great guy.
Thank you for the kind words.
Called Tim and he is fast and profesional. Thank you.
You are very welcome. Thank you for the kind words. Have a blessed week.
Living Water has always been quick to respond, very respectful of our home, and done very high quality work in a timely matter!
I am an owner of a home built in 1918 that has boiler heat. I have used several people over the years, and Living Water consistently provides the best solutions. And I find to be reasonably priced. I'm sure there are cheaper options, but I completely trust them to be fair. I also work in real estate, and when it comes to work on plumbing systems like boilers they are often times the best price. I also have come to have complete confidence that they wont say something needs to be done if it doesn't. I could not recommend more!
Every time I call they never answer
Are you sure you are calling the correct number? Does your number show up as spam number on our end? Good chance it does, because others have said the same thing. I do not know if you are legit or not. You should find out the facts first before telling fibs. What is your number so i can confirm? There are several other ways of contacting otber than phone calls. Most likely you are a fake since you spent more time leaving a false review than actually trying.
Lost space heating and hot water on our Navien Combi-Boiler. Called Living Water after contacting a couple other places to no help. Tim was able to walk me through some troubleshooting over the phone (I live roughly 2.5 hours away), saving me a service visit. We were able to get the DHW working again. He had the parts to repair the space heating and through a struck of luck, was able to get them to a friend that was in Casper the next day. Excellent service, knowledgeable, and more than accommodating. 10/10 would recommend!
Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts
