Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Tactical Plumbing & Heating holds a 4.8-star rating from 81 reviews, with customers frequently noting punctual arrivals, professional conduct, and reasonable pricing for services like water heater installation and pipe repair. Positive feedback highlights efficient problem-solving and clear communication throughout the job. However, several low-star reviews criticize the business for failing to answer phone calls or follow through on scheduled appointments, leaving customers without completed repairs.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
81 Google reviews we collected
Phrases our text analysis found in 59 written reviews
Price verdicts customers left with their Google review
Middle half of what 7 customers paid ($265–$509) · gold mark = category median.
How often each topic comes up in the written reviews
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, respectful and did an amazing job.”
“First time customer they were extremely fast fixing my water line!”
“They were punctual, found and fixed the problem really fast.”
“We couldn’t be happier with the work they did and would highly recommend them to anyone needing plumbing or heating services.”
“guys are great he came in here got the job knocked out and for a very reasonable price I would be recommending this company to everyone and will for s…”
“He communicated with us every step of the way, kept us informed throughout the entire process, and was always willing to answer questions and work with us.”
“…tremely professional would definitely recommend to anybody who wants reliable, professional, and expert help…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Tactical Plumbing & Heating for 5 kinds of job. Pick one to see what they paid and said.
On time, professional and organized. Great job. Spent time finding and correcting a problem with my evaporative cooler. Outstanding service. Professional a ND friendly.
These guys are awesome. Very professional, respectful and did an amazing job. I would definitely use them again for any future problems. Thank you for an amazing job.
They have helped me a couple times always kind courteous and clean. Replacing parts on my old boiler system in my home.
Super impressed! These guys were great! They were punctual, found and fixed the problem really fast. Very friendly and professional. I highly recommend them!!
I called this am they showed up and installed the new head quickly. Will be calling again so nice and quick service
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 7 | $228–$1.2k |
| Plumbing leak repair | 2 | $246–$517 |
| Water heater installation | 2 | $1.2k–$2.4k |
| Drain cleaning | 2 | $205–$506 |
| Toilet repair | 2 | $165–$580 |
4.8 ★★★★★ 81 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
You guys are great he came in here got the job knocked out and for a very reasonable price I would be recommending this company to everyone and will for sure be a return customer .
First time customer they were extremely fast fixing my water line!
On time, professional and organized. Great job. Spent time finding and correcting a problem with my evaporative cooler. Outstanding service. Professional a ND friendly.
Thank you for the great review. We’re glad to hear everything was completed on time and to your satisfaction. Professionalism and organization are priorities for our team, and it’s wonderful to know that showed through. We appreciate you choosing us and are always here if you need anything down the road.
These guys are awesome. Very professional, respectful and did an amazing job. I would definitely use them again for any future problems. Thank you for an amazing job.
Nothing quite as inconvenient as your water heater going out! Kris called me back within an hour and had a brand new tankless water heater installed in less than 24 hours. My experience was exceptional! Highly recommend! Thanks Tactical!
They never answer the phone . I’ve tried to call multiple times.
They have helped me a couple times always kind courteous and clean. Replacing parts on my old boiler system in my home.
Great customer service
Super impressed! These guys were great! They were punctual, found and fixed the problem really fast. Very friendly and professional. I highly recommend them!!
Quick response, friendly, efficient, and professional!
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
