The staff are so kind and nice! Elissa is the BEST massage therapist!! She is so skilled and kind.

Living Well Physical Therapy & Performance
Living Well Physical Therapy & Performance at a glance
Google reviewers rate Living Well Physical Therapy five stars based on 174 reviews, highlighting consistent satisfaction with services including physical therapy, massage, dry needling, and cupping. Patients frequently praise the knowledgeable and compassionate staff for their effective treatment plans, improved pain management, and accessible scheduling. The clinic is noted for its welcoming atmosphere and comprehensive facilities, with no recurring criticisms identified in the provided excerpts.
- Google rating: 5.0 out of 5 from 174 reviews (99% five-star).
- Reviews on this page: 174 Google reviews (158 with written comments, 3 with photos).
- Owner responses: the business replied to 86% of reviews.
- Most recent review: October 27, 2026.
- Service: Physical Therapist serving Milwaukee, Wisconsin.
Data from Google, last updated November 10, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
174 Google reviews we collected
- 5 stars17399%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 158 written reviews
- Praise19999%
- Complaints31%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude7035%
- Would recommend6231%
- Quality & results2110%
- Communication189%
- Speed & response168%
- Honesty & trust147%
- Price & value10%
What customers talk about
We read 158 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’m also a patient here due to chronic low back and neck pain.”
“I highly recommend Elissa at Living Well Physical Therapy!”
“I've had three sessions with Elissa for performance massage, and I can't recommend her enough.”
“Both of them are extremely thorough in their approaches.”
“She is very attentive to what is going on with you and explains things afterward!”
“This made me feel cared for in a way that would be extremely efficient.”
“What sets her apart is how personable and genuinely invested she is into her patients.”
“Their memberships are a great deal!”
People customers mention
- Stephanie 19 reviews
- Steph 16 reviews
- Elissa 16 reviews
- Trevor 16 reviews
- Patek 9 reviews
- Gina 8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
The staff are so kind and nice! Elissa is the BEST massage therapist!! She is so skilled and kind.
Highly recommend Living Well! I’ve had a massage with Elissa and PT with Trevor and both were so knowledgeable and helpful with the pain I’ve been having. I’ve found it to be really beneficial to be at a smaller PT facility. They make it very easy to get in touch with them and schedule appointments.
Elissa is amazing! She always gets my neck feeling better so much better. Highly recommend her!
Dr. Gina is so patient and understanding, especially regarding pain. Sometimes it was hard to describe where the pain was and what triggers it. Just some activity examples and Dr. Gina was able to figure out the movements causing the issue and began exercises to correct the problem. I really value this insight because it allows me to be mindful as well.
UPDATE: over a year later and Im still seeing Elissa consistently for a massage! Their memberships are a great deal! I've had three sessions with Elissa for performance massage, and I can't recommend her enough. From the moment you walk in, the atmosphere is incredibly relaxing—quiet, clean, and calming. Elissa is…
Saw Elissa for a massage and she was amazing! After a short chat about my problems and pain, she got right to work. The pressure was perfect for loosening up my problem areas. Will definitely go back soon!!
Photos
Customer reviews
5.0 ★★★★★ 174 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’m very biased BUT this place is incredible. I’m also a patient here due to chronic low back and neck pain. It wasn’t until I started as a patient here that my pain not only went away, it stayed away and I feel stronger than ever. Dr. Steph worked her magic with dry needles which allowed me to then transition onto the schedule of Dr. Gina for manual therapy and mobilizations. Both of them are extremely thorough in their approaches. This made me feel cared for in a way that would be extremely efficient. Elissa has also been there countless times whether it was to help me be functional, recover from a strenuous week or damage control a flare up! The final piece to the puzzle has been Dr. Rachel. Her elite skills as a rehab and exercise programmer have gotten me back into the gym with a tailored schedule of mobility and exercise. I’ve never felt as comfortable with an exercise plan of care as I do with her. My low back and neck apprehension on a day-to-day basis is at an all-time low and I’m lifting pain-free 4-5x/week. This team approach here at LWPT is something I wish everyone could experience. It’s something that can help everyone in becoming the best version of themselves while staying active for life!
Highly recommend Living Well! I’ve had a massage with Elissa and PT with Trevor and both were so knowledgeable and helpful with the pain I’ve been having. I’ve found it to be really beneficial to be at a smaller PT facility. They make it very easy to get in touch with them and schedule appointments.
Thank you for your thoughtful review, Molly! We are so grateful for your trust in us.
I have been loving working with Dr.Gina and learning how to help my back pain!
Thrilled to hear this, Mckenna! Thank you for sharing.
Elissa is amazing! She always gets my neck feeling better so much better. Highly recommend her!
Thank you for sharing your positive experience, Lauren!
Dr. Gina is so patient and understanding, especially regarding pain. Sometimes it was hard to describe where the pain was and what triggers it. Just some activity examples and Dr. Gina was able to figure out the movements causing the issue and began exercises to correct the problem. I really value this insight because it allows me to be mindful as well.
Thank you for sharing, Maraya! We love Gina's thoughtful approach and expertise to get to the root of the issue.
UPDATE: over a year later and Im still seeing Elissa consistently for a massage! Their memberships are a great deal! I've had three sessions with Elissa for performance massage, and I can't recommend her enough. From the moment you walk in, the atmosphere is incredibly relaxing—quiet, clean, and calming. Elissa is highly professional and clearly knowledgeable about her craft. Each session left me feeling refreshed, with noticeable improvements in muscle recovery and mobility. Whether you're an athlete or just someone needing focused, effective bodywork, Elissa is absolutely worth seeing.
This is wonderful to hear, Allie! Thank you for taking the time to share your great experiences with Elissa!
Saw Elissa for a massage and she was amazing! After a short chat about my problems and pain, she got right to work. The pressure was perfect for loosening up my problem areas. Will definitely go back soon!!
Thanks for the review Kathy! Elissa's knowledge and experience truly set her above the rest!
Trevor is incredibly knowledgeable on determining issue areas and course of treatment. He is confident and kind in his approach.
Thank you for sharing, Lynn! We agree. Trevor's kind, welcoming approach sets him apart. We appreciate your support and trust in us.
Can’t say enough good things about Steph and the entire team at living well. Highly recommend them!!
Thank you for your positive review. We are so grateful for your trust and support in us here at Living Well Physical Therapy & Performance!
Business details
- Address: 121 E Silver Spring Dr, Whitefish Bay, WI 53217
- Phone: (262) 770-5025
- Website: livingwellpt.co
- Service area: Milwaukee, WI