Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts

Experts Reviews · Company report
Llantera llamas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%27+1.9Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Llantera llamas

Avondale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 80 oil change services · 4.8★ from 642 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Llantera llamas is better than 80% of oil change services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Llantera llamas is better than 78% of oil change services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Llantera llamas is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Llantera llamas is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Llantera llamas is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Llantera llamas is better than 27% of oil change services.D
27

Reviews for your job

Customers hired Llantera llamas for 8 kinds of job.

Llantera llamas for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 38/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Auto maintenance”

Cristina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I took my truck to get service for one specific issue of truck not wanting to advance and shaking when driving. At first mechanics diagnosed the issue stating it was a misfire and spark plugs were the “first thing that looked wrong”. I trusted their work as they are the mechanics working on it. After coming to pick…

Not sureVehicle InspectionAuto maintenanceService not listed
junior2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The best place for auto maintenance or repair

Great priceAir & cabin filter replacementTiresAuto water leak repair
Julio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional work done to my 2010 Jeep Liberty. Super quick and done correctly, highly recommend llantera llamas! I was treated very politely the second I walked in their office.

Great priceTire rotationsAuto maintenanceOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 39%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires175—
Oil change17—
General repairs & maintenance17—
Auto tire replacement10—
Steering & suspension repair8—
Wheel alignment7—
Brakes7—
Vehicle Inspection7—

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