Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Lloyd Carpet Cleaning five stars, frequently citing punctuality, text-based communication, and effective removal of pet stains or odors. Customers often note the professional demeanor of the staff and reasonable pricing for services including carpet and upholstery cleaning. However, two low-star reviews allege that the company caused damage to carpets and fixtures, failed to complete jobs, and did not respond to follow-up attempts regarding these issues.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
252 Google reviews we collected
Phrases our text analysis found in 175 written reviews
Price verdicts customers left with their Google review
Middle half of what 5 customers paid ($257–$335) · gold mark = category median.
How often each topic comes up in the written reviews
We read 175 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing job at getting pet stains and dirt out of my carpets.”
“They are thieves and do poor quality work !”
“This experience was professional, on time, and they did the BEST job cleaning our carpets.”
“They are very professional, clean, and fast at responding.”
“I highly recommend them and look forward to continue working with them in the future!”
“Cannot recommend them more!”
“If you are looking for a good job at a good price, give Lloyd Carpet Cleaning a call!”
“Found these guys online and I liked that the communication was through text.”
“Overall, I highly recommend Lloyd's carpet cleaners for anyone in need of a reliable and top-notch carpet cleaning service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Lloyd Carpet Cleaning for 6 kinds of job. Pick one to see what they paid and said.
I've hired carpet cleaning services multiple times. This experience was professional, on time, and they did the BEST job cleaning our carpets. Money well spent.
We've used 4 different carpet cleaners in the 14 years we've been in our home. Today we used Lloyd Carpet Cleaning and won't be using anyone else. Excellent job. Professional, courteous and reasonable price. No more searching. We've found the right one. Thanks Lloyd Carpet.
Very professional and expert carpet and upholstery cleaning. Probably the best carpet cleaning we have ever had done.
Two of my neighbors recommended them. Very thorough. An impressive service, I recommend them to anyone looking for the most effective carpet cleaning in our area.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 101 | $170–$334 |
| Pet stain & odor removal | 67 | $139–$360 |
| Area rug cleaning | 40 | $170–$447 |
| Carpet steam cleaning | 37 | $176–$340 |
| Upholstery cleaning | 33 | $189–$359 |
| Drapes & curtain cleaning | 7 | — |
5.0 ★★★★★ 252 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I've hired carpet cleaning services multiple times. This experience was professional, on time, and they did the BEST job cleaning our carpets. Money well spent.
We've used 4 different carpet cleaners in the 14 years we've been in our home. Today we used Lloyd Carpet Cleaning and won't be using anyone else. Excellent job. Professional, courteous and reasonable price. No more searching. We've found the right one. Thanks Lloyd Carpet.
These guys are awesome!! Did a fantastic job for a great price! Very professional and went the extra mile. Highly recommend!
Lloyd Carpet Cleaning helps us with our remediation needs, big or small! They are very professional, clean, and fast at responding. I highly recommend them and look forward to continue working with them in the future!
Such a great experience. They showed up on time. We’re fast and very communicative. My rugs and furniture look great and the house smells awesome!
Lloyd’s Carpet Cleaning went above and beyond—our whole home looks and feels brand new!
Very professional and expert carpet and upholstery cleaning. Probably the best carpet cleaning we have ever had done.
Two of my neighbors recommended them. Very thorough. An impressive service, I recommend them to anyone looking for the most effective carpet cleaning in our area.
Thanks, Mr. Harrison. We really strive to impress!
Wonderful Out of country and good contact and hop
Phenomenal job! Will use again!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
