iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%96+29.5Craft & service penalty95−0.5Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 103 interior designersiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★21 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Lloyd Design Team by Decorating Den Interiors at a glance
Google reviewers rate the closed Lloyd Design Team five stars based on twenty-one reviews. Clients describe the service as punctual, professional, and highly communicative, noting that the team listens to client ideas to create functional, cohesive spaces for bedrooms, living rooms, and kitchens. The team also manages vendor relationships effectively, resolving manufacturing issues without extra cost, while the owner responds to ninety percent of the feedback.
Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
Reviews on this page: 21 Google reviews (20 with written comments, 1 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: August 7, 2026.
Service: Interior Designer serving Toledo, Ohio.
Data from Google, last updated October 25, 2026.
Score profile vs other interior designers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
This companyInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lloyd Design Team by Decorating Den Interiors: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lloyd Design Team by Decorating Den Interiors: 96/100 on this factor. Category median: 96.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lloyd Design Team by Decorating Den Interiors: 95/100 on this factor. Category median: 96.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lloyd Design Team by Decorating Den Interiors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
5.0of 5
5 stars21100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
100%praise
Praise28100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend725%
Staff & attitude621%
Communication621%
Quality & results518%
Price & value27%
Speed & response14%
Honesty & trust14%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We love our new bedroom and highly recommend the Lloyd Design Team to anyone looking to elevate their space!”
“All of these traits merge to make an inspiring, professional, and warm team that I wholeheartedly recommend.”
“And most importantly they listened to me and my ideas, and then made them come to life!”
“Their professionalism is unmatched: they listened to our ideas, expanded on them with innovative concepts, and delivered results that exceeded our expectations.”
“They are worth every penny.”
“Timely.”
“One standout moment was the curtain selection—I wasn’t sure about their vision at first, but I trusted them, and they absolutely nailed it.”
People customers mention
Nicole10 reviews
Cathi6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Lloyd Design Team by Decorating Den Interiors for 5 kinds of job. Pick one to see what they paid and said.
Sue8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have enjoyed working with Cathi and Nicole on a variety of projects through the years. Exceptional creativity! And most importantly they listened to me and my ideas, and then made them come to life! Thank you!
Sarah7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Nicole is absolutely fantastic to work with! She made, what I thought was an intimidating process, easy and fun. Her design choices are unique and timeless. Our home looks amazing and I cannot wait to host a dinner party in our newly designed space.
Teresa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
The Lloyd Design Team gave close attention to every single detail of my living room, dining room and kitchen remodeling projects. My generalized ideas were transformed into a cohesive, integrated designed whole -- and all done with a happy, cheerful spirit! You will love working with Cathi and Nicole. I sure did!
Jennifer4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I have photographed rooms that the Lloyd Design Team has created for the past three years, and I have seen firsthand the care and attention they give to their clients' needs and desires. Cathi and Nicole spend significant time making sure they are building rooms that are both beautiful and functional for their…
Cari1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We recently had our bedroom designed by Nicole and Cathi from the Lloyd Design Team, and we couldn’t be happier with the results! From the start, they were incredibly easy to work with—attentive, thoughtful, and truly tuned in to our personal style and preferences.
They transformed our space with beautiful new…
Terry11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We work with Cathi and Nicole at Lloyd Design Team. We work along side them installing the beautiful cabinets, lighting, fixtures, flooring and more to bring out the beauty in the designs they create. It is always a pleasure working with them.
Jim and Terry Wrozek
Horizon Contracting
I have enjoyed working with Cathi and Nicole on a variety of projects through the years. Exceptional creativity! And most importantly they listened to me and my ideas, and then made them come to life! Thank you!
Response from the owner · 2 months ago
Thanks so much Sue. It has been our pleasure working with you on many projects over the years. Our clients are one of the best parts of our business...over the years they become FRIENDS, not just clients!
Sarah Lynn Nadolny7 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Nicole is absolutely fantastic to work with! She made, what I thought was an intimidating process, easy and fun. Her design choices are unique and timeless. Our home looks amazing and I cannot wait to host a dinner party in our newly designed space.
Response from the owner · 8 months ago
Thank you so much for your kind words. It was truly a pleasure working with you and bringing your vision to life. I am so glad the process felt easy and enjoyable. Your home turned out beautifully, and I cannot wait for you to host that first dinner party in your new space.
Teresa GRIGSBY1 reviewiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
The Lloyd Design Team gave close attention to every single detail of my living room, dining room and kitchen remodeling projects. My generalized ideas were transformed into a cohesive, integrated designed whole -- and all done with a happy, cheerful spirit! You will love working with Cathi and Nicole. I sure did!
Response from the owner · 11 months ago
It was truly a joy working with you and bringing your vision for your living room, dining room, and kitchen to life. We’re thrilled to hear you felt supported throughout the process and that the final design feels cohesive and uniquely yours. We believe that your home should reflect your taste and personality.
Your kind words about working with both Nicole and me mean the world. Clients like you make what we do so rewarding. We’re grateful for your trust and hope you enjoy your beautiful spaces for many years to come!
— Cathi & The Lloyd Design Team
Jennifer Beachy4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I have photographed rooms that the Lloyd Design Team has created for the past three years, and I have seen firsthand the care and attention they give to their clients' needs and desires. Cathi and Nicole spend significant time making sure they are building rooms that are both beautiful and functional for their clients. Rest assured that, if you work with Cathi and Nicole, you and your interior design project will be well cared for!
Additionally, they are a DELIGHT to work with! We have spent many days together and I always enjoy their company. They communicate clearly and effectively while being a true joy to be around. All of these traits merge to make an inspiring, professional, and warm team that I wholeheartedly recommend.
Response from the owner · 11 months ago
Thanks so much for your kind remarks about the Lloyd Design Team. We take pride in assisting our clients achieve the home of their dreams. And we appreciate you photographing the beautiful spaces that are clients allow us to design for them.
Cari Slovak1 reviewiTotal number of Google reviews Cari has written across all businesses on Google Maps, not just this one.
We recently had our bedroom designed by Nicole and Cathi from the Lloyd Design Team, and we couldn’t be happier with the results! From the start, they were incredibly easy to work with—attentive, thoughtful, and truly tuned in to our personal style and preferences.
They transformed our space with beautiful new furniture, including a bed, nightstands, dresser, chair and table, and a stylish bench at the foot of the bed. One standout moment was the curtain selection—I wasn’t sure about their vision at first, but I trusted them, and they absolutely nailed it. The curtains are perfect and tie the whole room together.
Nicole and Cathi brought creativity, professionalism, and warmth to the entire process. We love our new bedroom and highly recommend the Lloyd Design Team to anyone looking to elevate their space!
Response from the owner · a year ago
We are so happy that you LOVE your NEW bedroom! We thoroughly enjoyed assisting you with your bedroom transformation. We LOVE window treatments and truly believe that they are an affordable luxury. Your drapery panels frame your window and view beautifully! They add warmth and beauty and elevate your room. Thank you for trusting our vision for your space. We look forward to assisting you with your future design needs.
Cathi and Nicole
Terry Wrozek11 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
We work with Cathi and Nicole at Lloyd Design Team. We work along side them installing the beautiful cabinets, lighting, fixtures, flooring and more to bring out the beauty in the designs they create. It is always a pleasure working with them.
Jim and Terry Wrozek
Horizon Contracting
Response from the owner · a year ago
We appreciate Horizons Contracting and the work that they do for our clients. They are professional, experienced, timely, and very personal with our clients. It's all about the details and they take care of the details!
Thanks for helping bring our clients vison to fruition.
Cathi Lloyd and Nicole Lloyd Beat
Rob BeatLocal Guide · 9 reviewsiTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Hiring the mother-daughter Lloyd Design Team was the best decision we’ve made for our home… Service? Impeccable. Client relations? Like working with old friends who just happen to have an impeccable eye for design. Professionalism? Absolute top tier. From the first consultation to the final reveal, their service was flawless — attentive, creative, and always focused on making sure we were happy with every detail.
Their professionalism is unmatched: they listened to our ideas, expanded on them with innovative concepts, and delivered results that exceeded our expectations. Communication was smooth, decisions were collaborative, and every deadline was met.
Now, full disclosure, I might be a little biased because one half of this incredible team also happens to be my wife. And while I can say with absolute certainty that Nicole's design skills are jaw-dropping… so is she. Seriously, I don’t know how she manages to coordinate color palettes while looking like she just stepped out of a magazine.
But here’s the thing: as talented as my wife is, she gets that from somewhere, and that somewhere is her mom. My mother-in-law is the calm, seasoned pro who can walk into a room, tilt her head, and instantly see exactly what needs to happen. She has the wisdom to solve tricky design puzzles, the patience to keep projects running smoothly, and the kind of refined taste you just can’t teach. She’s the anchor to the whirlwind — and together, they’re unstoppable.
Bottom line: hire them. If you want your home transformed with taste, care, and expertise — and maybe a little extra sparkle — you can’t do better than the Lloyd Design Team by Decorating Den.
Response from the owner · a year ago
To my 'favorite son in law'....Thanks so much Rob...you do know the Lloyd Design Team very well! We appreciate you love and support as Nicole and I help make the world more beautiful, one room at a time!
Lisa Wurster2 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Fantastic Service! When a manufacturing problem was identified with our custom sofas, the Lloyd Design Team went to bat for us and was able to obtain completely new products for us...at no cost! The team's recommendations perfectly fit our style and hope for our new family room. A five-star rating for the Lloyd Design Team is well deserved!!!
Response from the owner · a year ago
Thanks Lisa, Our job is to design and personalize each client's project with design layout, furniture, colors, texture, lighting and accessories. As you know, The Lloyd Design Team assists our clients from concept to completion...and beyond when that is necessary. We have the highest quality suppliers, vendors and manufacturers for our client projects. They provide awesome customer service and replacement when there is a challenge.
Faye E10 reviewsiTotal number of Google reviews Faye has written across all businesses on Google Maps, not just this one.
We had the absolute pleasure of working with Nicole and we couldn’t be more thrilled with the results. She helped us completely reimagine our home with a level of professionalism, elegance, and grace that made the entire process a joy from start to finish. Nicole has a wonderful eye for design. Her taste is timeless yet tailored perfectly to our personal style. She truly listened to our needs, guided us with expertise, and brought our vision to life in a way we never could have imagined on our own. An absolute delight to work with, highly recommend!
Response from the owner · a year ago
Thank you so much Faye. We truly enjoy working with you to enhance and elevate your beautiful home. It’s always our goal to help clients fall in love with their spaces, and we’re so grateful for the opportunity to be part of that journey. We genuinely love what we do—and even more, we love working with wonderful clients like you!
Danielle Thomas2 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Lloyd Design Team is simply outstanding. They have a passion for design that is evident in every detail. Their incredible eye for style will bring your vision to life and fill your space with personality.
Not only are they incredibly talented, but their bubbly personalities make the whole experience delightful. They are full of energy, ideas, and creativity. It's no surprise they won Best of Toledo!
I recommend them to anyone looking to create a beautiful, inspiring space.
Response from the owner · 2 months ago
Thanks so much Danielle. We appreciate your kind words.
