Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
LoadUp Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%76+18.4Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty80−2Momentum penalty56−4.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

LoadUp Junk Removal

Greensboro, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 128 hazardous material removal · 4.8★ from 410 Google reviews

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Report card

Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LoadUp Junk Removal is better than 80% of hazardous material removal.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LoadUp Junk Removal is better than 76% of hazardous material removal.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LoadUp Junk Removal is better than 80% of hazardous material removal.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LoadUp Junk Removal is better than 94% of hazardous material removal.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LoadUp Junk Removal is better than 56% of hazardous material removal.C
56
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LoadUp Junk Removal is better than 100% of hazardous material removal.A
100

Reviews for your job

Customers hired LoadUp Junk Removal for 8 kinds of job.

LoadUp Junk Removal for appliance removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Appliance removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Appliance removal & disposal”

Sharae1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service went quick and smooth. Jason was great !

Great priceAppliance removal & disposalFurniture removal
Kirsten8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I needed an old refrigerator hauled out. LoadUp was amazing. Once I secured the quote, price was reasonable and locked in the pick up time; it went like clock work. Customer Service Reps were great, they were super patient with me and their follow up was superb. Pick up was scheduled for the following day with a…

Customer photo from Kirsten's reviewCustomer photo from Kirsten's review
Reasonable priceAppliance removal & disposal
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The team arrived when they said they would and worked a tricky (and heavy) job quickly and with a smile on their faces. We are so pleased with the process from start to finish. We would definitely use load up again. Thank you!

Reasonable priceAppliance removal & disposal
Steven11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service was great! The team that showed up was friendly and efficient at getting the job done. I really enjoyed the interaction with them. Thanks!

Reasonable priceAppliance removal & disposalElectronic waste removal & disposal
Edward9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good removal for the money! The gentlemen who carried men were very professional and courteous! All in all a good experience!

Great priceMattress removal & disposalAppliance removal & disposalFurniture removal
ElizabethLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

Glad to have found an easy way to get rid of a broken appliance. Overall good. My reservation failed on their website twice before I had to call to make it. All three charges are still "pending" on my credit card. The pickup was about 10 minutes late for the window I booked, but the freezer is gone and the guys who…

Reasonable priceAppliance removal & disposal
Beverly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceAppliance removal & disposal
JasonLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Appliance removal & disposal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 43%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Furniture removal62—
Mattress removal & disposal54—
Donated goods pickup14—
Junk removal14—
House & garage cleanouts10—
Appliance removal & disposal8—
Trash removal & disposal6—
Electronic waste removal & disposal4—

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