Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
LoadUp Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%76+18.4Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty80−2Momentum penalty56−4.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

LoadUp Junk Removal

Greensboro, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 128 hazardous material removal · 4.8★ from 410 Google reviews

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Report card

Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LoadUp Junk Removal is better than 80% of hazardous material removal.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LoadUp Junk Removal is better than 76% of hazardous material removal.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LoadUp Junk Removal is better than 80% of hazardous material removal.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LoadUp Junk Removal is better than 94% of hazardous material removal.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LoadUp Junk Removal is better than 56% of hazardous material removal.C
56
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LoadUp Junk Removal is better than 100% of hazardous material removal.A
100

Reviews for your job

Customers hired LoadUp Junk Removal for 8 kinds of job.

LoadUp Junk Removal for house & garage cleanouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.20
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 42/100.How Job match is calculatedBuilt only from reviews Google tagged “House & garage cleanouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 10 Google reviews tagged “House & garage cleanouts”

Mindfulstarr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The 2 gentleman that came to take the junk were, fast, kind and went above and beyond!!! They were extremely amazing and if and or when I need help again, I want it to be them!!!

Great priceHouse & garage cleanoutsMattress removal & disposalJunk removal
Faye1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

This is a scam. Spent $464 for two people to stay 4 hours and remove everything from my mother’s apartment. One guy showed up and barely lifted anything. Had my husband doing the majority of the work. The guy decided he wanted to leave after two hours. Said he had some where else to be. I will be disputing this! SCAM!

OverpricedHouse & garage cleanouts
Brooke6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5th time I used them. Will use their service again. Prices are very good.

House & garage cleanouts
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Workers arrived on time very friendly and efficient job well done

Great priceHouse & garage cleanouts
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim and his crew did a great job!

Reasonable priceHouse & garage cleanouts
Marcy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and efficient! Moved our big basement furniture out quickly like pros!

Great priceHouse & garage cleanouts
Charity5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did a great job. Will call again to have a cough removed in the near future. Thank you.

Great priceHouse & garage cleanoutsMattress removal & disposal
JoanneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

The representative did not communicate the updated order to the loader but charged me extra money based on the newly uploaded photos. The loader showed up with the wrong size trunk and refused to take what’s instructed to be taken. Loadup representatives’ response was very slow and wanted to requote/charge more…

Furniture removalJunk removalHouse & garage cleanouts− Responsiveness− Quality
Bev3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Movers were polite and professional.

Furniture removalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Professionalism
Desiree5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHouse & garage cleanouts

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 43%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Furniture removal62—
Mattress removal & disposal54—
Donated goods pickup14—
Junk removal14—
House & garage cleanouts10—
Appliance removal & disposal8—
Trash removal & disposal6—
Electronic waste removal & disposal4—

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