Experts Reviews · Company report
LoadUp Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%73+17.7Value 14%86+12.2Replies to reviews 7%100+7.1Momentum penalty75−2.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

LoadUp Junk Removal

Tucson, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #182Position by Experts Score among all companies we track in this category. of 231 hazardous material removal · 4.8★ from 196 Google reviews

Report card

Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LoadUp Junk Removal is better than 79% of hazardous material removal.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LoadUp Junk Removal is better than 73% of hazardous material removal.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LoadUp Junk Removal is better than —% of hazardous material removal.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LoadUp Junk Removal is better than 86% of hazardous material removal.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LoadUp Junk Removal is better than 75% of hazardous material removal.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LoadUp Junk Removal is better than 100% of hazardous material removal.A
100

Reviews for your job

Customers hired LoadUp Junk Removal for 6 kinds of job.

LoadUp Junk Removal for mattress removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 45 Google reviews tagged “Mattress removal & disposal” · showing 20

Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great communication, prompt, and friendly

Great priceMattress removal & disposal
mikeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★

Should have 2 guys to get a king size mattress out. I don’t know how he would have removed this by himself . I had to help him get it out and into his van. I paid $200 to have someone remove it and I had to end up helping him even though I have a bad shoulder . In my opinion I should receive a partial refund for me having to help.

Reasonable priceMattress removal & disposal
RachelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I didn't want to wait for bulk pickup and just did a quick Google for how to remove a mattress, I was excited to find out there was a more sustainable way to get rid of it through donation and recycling rather than ending up in a landfill! I made my appointment within 10 minutes of finding the company and I was able…

Great priceMattress removal & disposal
Gloria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The mattress and topper was removed without any issues. Thw man was very polite and did a good job.

Mattress removal & disposal
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Melissa was amazing!! She and Todd were quick and helpful. Highly recommend!

Mattress removal & disposal
Leslie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience!!! Nice and respectful and great at their job. 5 star service

Not sureMattress removal & disposal
SerenaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joshua, the hauler assigned to me in Tucson, was great. Professional, friendly, and strong enough to move all the heavy stuff on his own! Clear communication about ETA and he finished the tasks quickly. The scheduling process via the website is super easy, and the pricing is more than fair. I would recommend this service to everyone.

Great priceMattress removal & disposalFurniture removal
Val5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Removed a Queen mattress from my property. Very efficient with notifications as to when they were coming. Extremely friendly and even said that would come grab larger items to donate. Highly recommend!

Great priceMattress removal & disposal
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Easy to schedule and communicate with the driver

Mattress removal & disposal
EIleen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

The worst of the worst. We agreed upon a time frame, I drove 2 hours in the wee hours to arrive on time. They didn’t come. When I called they said I could not cancel without a 50% charge of the full job. Then when they came, a day after I needed them and 24 hours after our agreed upon time, they didn’t take the…

OverpricedMattress removal & disposal
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

three no shows and inability to schedule for a week makes your service horrible -the gentleman who finally showed up was ok -

Mattress removal & disposal
Jack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is one of the best companies I’ve ever been been privileged to deal with. They kept me notified throughout the day as to their progress and when they would be here. Victor and crew came to pick up a mattress and were polite, efficient and got the job done. I will definitely use “Load Up” again. Jack (and yes they were on the time stated)

Reasonable priceMattress removal & disposal
Carol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had no way to get rid of this mattress and box Springs. They were professional and on time

Mattress removal & disposal
Nate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They came the next day and answered calls quickly !

Mattress removal & disposal
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience punctual and efficient made it a stress free way for my items to be removed. Very polite and professional, thank you!

Great priceMattress removal & disposal
Betty8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service!

Mattress removal & disposal
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great communication, on time pickup. Super easy. Would definitely recommend!

Reasonable priceMattress removal & disposal
JeffLocal Guide · 158 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great communication and professional service. Thank you.

Great priceMattress removal & disposal
EllenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service. They kept me informed all day about their arrival time and arrived when they said they would. They were professional and knew what to do to set up my new bed and take away my old mattress. They performed the job in a short period of time and were easily the best service I’ve received in years.

Reasonable priceMattress removal & disposal
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

On time efficient and pleasant!

Reasonable priceMattress removal & disposal

Show more mattress removal & disposal reviews (25 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 57%Overpriced 4%Not sure 8%

Jobs customers hired them for

Compare with