Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts

Experts Reviews · Company report
Local Auto Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Local Auto Glass

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 5.0★ from 780 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Local Auto Glass is better than 99% of auto glass repair.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Local Auto Glass is better than 99% of auto glass repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Local Auto Glass is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Local Auto Glass is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Local Auto Glass is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Local Auto Glass is better than 72% of auto glass repair.B
72

Reviews for your job

Customers hired Local Auto Glass for 5 kinds of job.

Local Auto Glass for auto rear window replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto rear window replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 30

All 19 Google reviews tagged “Auto rear window replacement”

Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Efficient, on time, and reliable. Fixed my rear windshield same day call. Thank you!

Auto rear window replacement
Anonymous1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place did an exceptional job on my windows!! I am very impressed about their fast and efficient services. Would highly recommend them.

Auto rear window replacement
S8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend great people great service fast and fair prices

Auto power window repairAuto rear window replacementAuto side view mirror repair
Lavontay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service was fantastic he came and got the job done in no time.

Auto rear window replacement
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing service, came in to my house on time and very professional. I would highly recommend to friends and family!! I

Auto rear window replacement
NomanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best in town. Great service. Shafiq was prompt and his workmanship quality was tops. He is my goto guy now for any window or windscreen replacements.

Auto rear window replacementAuto windshield replacement
Sujla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and affordable. He is mobile so he comes to you!

Auto rear window replacement
LivingLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. Excellent prices. Complete Satisfaction and extremely happy decision to choose this company

Auto rear window replacementAuto side window replacement
Cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work, fast and professional would recommend his services to anyone. Came early morning to fix cleaned all glass it looks perfect.

Auto rear window replacement
Deshona5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called him and he was immediately available to schedule an appointment with me at a convenient price! The technician arrived within an hour! It was quick and speedy, fast and easy service! I highly recommend!

InstallationAuto windshield repairAuto rear window replacement
Russell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I needed my rear window replaced on a Sunday morning. Local auto glass came to my place on about an hour’s notice and had it done an hour after arrival. The price was good too!

Auto rear window replacement
Ibtisam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Honestly, this was the best service I experienced. Shafiq went out of his way multiple times to help find the best deal on the special window I was looking for in addition to driving over to get it fixed right away. Definitely the go to person for window repair needs.

Auto rear window replacement
Herbert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Unfortunately my car got broken into, but I was lucky that only the small rear mirror was shattered. It was Sunday afternoon, and it was impossible to find a repair shop. Local Auto Glass got in contact with me through another vendor and was at my location within the hour. He was very professional, clean and…

Auto rear window replacement
EVELYN1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Loved the service from them they took care of finding the window for my car ,cleans the broken glass,and installed it for a great prize. I would call them again if I ever need them and will recommend to family and friends.

Auto rear window replacement
Rosa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast and reliable ! the price for the labor was fair and you get lifetime warranty if you experience any leaks or issues after window installation. Definitely will recommend for anyone who needs window repair.

Auto rear window replacement
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My driver's side *and* back windows were smashed in early Christmas morning - this was a Saturday on a very rainy weekend, so I was feeling especially hopeless and assumed that no one was even going to be open until the following Monday. Not only did Shafiq come out the next day (the same day I called), he: 1. Got…

Auto rear window replacementAuto side window replacement
Ankur1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They worked on my 2013 Acura MDX. It was broken into at the southland mall in Hayward. Great service on time and professional work. They gave me great pricing, brand and quality options to fit my budget. Highly recommend them.

InstallationAuto power window repairAuto rear window replacement+ Punctuality+ Quality+ Professionalism
Oscar4 years ago★★★★★

Rating only, no written review.

Auto rear window replacement
Leilani4 years ago★★★★★

Rating only, no written review.

Auto rear window replacement+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield replacement32—
Auto side window replacement28—
Auto rear window replacement19—
Auto power window repair14—
Installation5—

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