Experts Reviews · Company report
Local Auto Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Local Auto Glass

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 5.0★ from 780 Google reviews

Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Local Auto Glass is better than 99% of auto glass repair.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Local Auto Glass is better than 99% of auto glass repair.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Local Auto Glass is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Local Auto Glass is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Local Auto Glass is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Local Auto Glass is better than 72% of auto glass repair.B
72

Reviews for your job

Customers hired Local Auto Glass for 5 kinds of job.

Local Auto Glass for auto side window replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto side window replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 36

All 28 Google reviews tagged “Auto side window replacement”

raduLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I discovered the shattered window at 1 PM, I had a fixed window at 5 PM. Shafiq picked up the replacement and met me at an address I provided. He installed the new window in no time and was very careful with my car. He vacuumed the glass inside the car even after I told him he doesn't have too since I'm planning on…

Auto side window replacement
Nestor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job very quick and efficient. My car looks completely back to normal after its window was broken into. 👍🏼

Auto side window replacement
Selina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an awesome experience! My car got broken into and no shops had the window replacement in stock but Shafiq made it happen. He found the parts and was at my house within 30 minutes. Then replaced AND cleaned up the glass all over my carseats in less than 30minutes. Absolutely fantastic work!

Auto side window replacement
Jesus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had my window fixed 2 hours after calling. Great professional service! Highly recommended.

Auto side window replacement
Alex6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Guy ended up scratching my paint and the inside of the car panel. On camera he said he didn’t know that’s was going to happen. He seems in a rush to finish the job and not 100% but not doing a good job. Guy was rude and he did nothing to help. He just denied doing damage to my car although initially he said he was…

Auto side window replacement
Fortune12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great and fast service. Thanks

Auto side window replacement
S8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend great people great service fast and fair prices

Auto power window repairAuto rear window replacementAuto side view mirror repair
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service very friendly

Auto side window replacement
Monse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had to break my window left my keys inside I call and they came right away to fixe it I knew that it was going to be expensive because it’s the little window but they where the cheapest place I found I called a lot of places and they where even able to get my a replacement that was already tinted so I didn’t have…

Auto side window replacement
Hamid10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I will use again Really reliable respectful and on time and really good price

Auto side window replacement
LivingLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. Excellent prices. Complete Satisfaction and extremely happy decision to choose this company

Auto rear window replacementAuto side window replacement
Sirena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Got to fix car within a hour after calling and asking if they were available. Very nice and friendly. Very quick. Would recommend to others

Auto side window replacement
Elmer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had the driver side window broken into…Shafiq with Local Auto Glass is Great to work with. Very PROFESSIONAL and very clean. Called me up and gave me a window frame to install my new window… was even earlier than I expected. In and out in no time. Will definitely be using him again to replace my other cars front windshield…..

Auto side window replacement
apryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was very professional made sure my husband was taking care of. I will definitely be using him in the near future. Thank you for your service.

Auto side window replacement
Raed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shafiq replaced the passenger window and windshield for me. Excellent job. Was able to come to my location within an hour. I highly recommend him.

Auto side window replacementAuto windshield replacement
Djenné1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Honest and fast service! I had my car broken into and every auto glass shop that I called either couldn’t get the glass, or wasn’t able to do the work the same day. Local auto glass answered my call promptly! And went above and beyond to travel to get the glass that I needed for my repair on my 2020 challenger.…

Auto side window replacement
Diana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super simple service. I called, he gave me a quote, and I was able to set an appointment that same day. Great customer service. He replaced my passenger side window and cleaned up all the broken glass in less than 30 minutes.

Auto side window replacement
Stench3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Overall great experience, Shafiq was personable, professional & friendly. With a excellent price. He came out promptly to replace my window and worked quickly. 10/10 would definitely recommend. 👍

Auto side window replacement
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called late in the day on a Monday and had my car window replaced within 1.5 hours. Very friendly, professional and pricing is great. This is now my go-to for auto glass repair and I'd recommend them to anyone.

Auto side window replacement
Christian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My side window was cracked while parked in Oakland overnight. Next day I called Local Auto Glass to inquire about a repair. Within 2 hours my window was fixed at a great price. Highly recommended!

Auto side window replacement
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My driver's side *and* back windows were smashed in early Christmas morning - this was a Saturday on a very rainy weekend, so I was feeling especially hopeless and assumed that no one was even going to be open until the following Monday. Not only did Shafiq come out the next day (the same day I called), he: 1. Got…

Auto rear window replacementAuto side window replacement
AakashLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Such a quick, affordable, and thorough company to work with. They came to my home and fixed my window within hours. There was a manufacturer defect in the new window that couldn’t be cleaned out, so he reported it to the manufacturer and replaced it with a new one. After he installed it, he wiped it and it was so clear it looked like the window was open!

Auto power window repairAuto side window replacement+ Punctuality+ Quality+ Professionalism
Ankur1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They worked on my 2013 Acura MDX. It was broken into at the southland mall in Hayward. Great service on time and professional work. They gave me great pricing, brand and quality options to fit my budget. Highly recommend them.

InstallationAuto power window repairAuto rear window replacement+ Punctuality+ Quality+ Professionalism
Talal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service at reasonable price.

Auto side window replacement+ Punctuality+ Quality+ Professionalism
Ophelia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto side window replacement
Jerrel4 years ago★★★★★

Rating only, no written review.

Auto side window replacement+ Punctuality+ Quality+ Professionalism
ArturoLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto side window replacement+ Punctuality+ Quality+ Professionalism
Rubeka2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto power window repairAuto side window replacementAuto windshield replacement+ Punctuality+ Quality+ Professionalism

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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