Pest control service · Novi, MI · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 141 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★167 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
58%reviews answered by the owner
$191typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise the promptness of service, noting same-day or next-day appointments for issues involving wasps, bees, bats, and yellow jackets. Reviewers highlight clear communication, reasonable pricing, and thorough explanations of the treatment process. The business receives a perfect 5.0 rating from 167 reviews, with the owner responding to 58 percent of them. No negative patterns or recurring criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 167 reviews (100% five-star).
Reviews on this page: 167 Google reviews (155 with written comments, 20 with photos).
Owner responses: the business replied to 58% of reviews.
Most recent review: October 26, 2026.
Service: Pest Control Service serving Novi, Michigan.
Data from Google, last updated October 29, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Local Buzz Pest SolutionsPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Local Buzz Pest Solutions: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Local Buzz Pest Solutions: 99/100 on this factor. Category median: 93.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Local Buzz Pest Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Local Buzz Pest Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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Bar = this company · dark tick = category median.
Star ratings
167 Google reviews we collected
5.0of 5
5 stars167100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 155 written reviews
99%praise
Praise41299%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price4655%
Reasonable3542%
Overpriced00%
Not sure34%
$191+49% vs typical pest control services
Middle half of what 44 customers paid ($156–$282) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response10626%
Staff & attitude9022%
Would recommend8220%
Quality & results4411%
Communication4210%
Price & value358%
Honesty & trust164%
What customers talk about
We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was able to come and spray for pests very quickly after my initial reach out.”
“The whole process was quick, comfortable, and friendly.”
“I would highly recommend Dave and we will use him for any future pest control issues”
“I cannot recommend local buzz more highly.”
“He explained the process simply and thoroughly and made it easy and convenient to schedule his visits.”
“He was courteous, knowledgeable and easy to work with.”
“He took care of the bee problem efficiently, was professional and reasonably priced.”
“He was honest with pricing and immediately got to work while keeping us calm and informed during the entire treatment process.”
People customers mention
Dave63 reviews
Gus12 reviews
Day3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Local Buzz Pest Solutions for 3 kinds of job. Pick one to see what they paid and said.
KKaren3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Dave was able to help me the very next day. He was courteous, knowledgeable and easy to work with. He also had reasonable pricing.
Paid $180–200Reasonable priceService not listed
DDave6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dave and Leo arrived promptly to take care of my pest problem! Both gentlemen were cordial and I enjoyed our conversations while Dave VERY PROFESSIONALLY and efficiently solved my problem. It’s been more than a week since the application Dave used and I haven’t had ANY recurrence of the pests flying around me or…
Paid $180–200Reasonable priceHornet & wasp extermination
DDebbieLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We needed to have a wasp nest removed from our porch quickly since we are having the house painted. The response was quick, service scheduled and done in the same day! Affordable, friendly service. And nobody got stung!
Paid $140–160Reasonable priceHornet & wasp extermination
LLaura2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Dave from Local Buzz Pest Solutions came today and took care of the huge hornet nest by our porch. Great service. Highly recommend.
Paid $200+Great priceHornet & wasp extermination
DDavid4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Nice, very fast and thorough. Very professional, knowledgeable and courteous.Would recommend and use their services again.
Paid $200+Great priceHornet & wasp extermination
EErika2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I called Dave on a Thursday evening after seeing a nest of yellowkackets next to one of the entrance doors to my house. It was already close to 6 pm when I left him a voicemail and he got back to me within an hour. Shortly after Dave showed up at my house and took care of the nest. On the phone, he explained the…
Dave at Local Buzz Pest Solutions was so great to work with. We had bats in our attic and he identified where they were, set up the system for them to get out of the attic. Once he confirmed they were gone, he sealed up any place they could get in. He explained the process simply and thoroughly and made it easy and convenient to schedule his visits. We were referred to Dave by friends and will continue to work with him based on this experience!
Price assessment: Reasonable price
Services: Service not listed
Pest type: Other
Response from the owner · a day ago
Bridget,
Thank you for your kind review!
Bats can be very unnerving. I'm glad Local Buzz could provide an effective solution.
I look forward to serving you in the future if you ever need any help!
It was so nice working with you.
J
Jen MacDonald Skardoutos4 reviewsiTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
My mom had a yellow jacket issue at her house. She is absolutely terrified of them! I contacted Dave and he met me there the same day. He confirmed the pests were getting in through a crack near window and there was a massive nest in the basement ceiling. He was honest with pricing and immediately got to work while keeping us calm and informed during the entire treatment process. The problem was completely gone within a few hours. Most importantly, he was able to make my mom feel safe in her home again! I highly recommend Local Buzz Pest Solutions!!!
Response from the owner · 2 days ago
Hey Jen,
I know the importance of keeping our elder loved ones feeling safe and secure.
I’m so glad I could meet you both and be a part of the solution!
Thank you for your kind and thoughtful review.
And please do keep Local Buzz Pest Solutions on speed dial if you have any future pest issues.
A
Ariel Powdhar13 reviewsiTotal number of Google reviews Ariel has written across all businesses on Google Maps, not just this one.
Dave was amazing! He was able to come and spray for pests very quickly after my initial reach out. It's very easy to see that he cares about what he's doing. The whole process was quick, comfortable, and friendly. I will absolutely be continuing to work with him.
Price assessment: Great price
Pest type: Spiders, Other
Response from the owner · a week ago
Ariel, Thank you for taking the time out of your busy day to write that review! Feel free to call on Local Buzz anytime!
I will be excited to see all of the progress you will have made on the house if you ever have me back out!
K
Karen deReyna3 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Local Buzz Pest control! Dave did a great job! One stop shop! I called the day before and Dave was great! Came out first thing the next morning! He was quick, thorough, explained what he was doing for us “ bee extermination “ and his Great assist Gus was Fantastic! I recommend their services. Great local business to work with! Completely satisfied! Thanks Dave & Gus!
Price assessment: Great price
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · 3 weeks ago
Hey Bill,
It was great working for you. And thanks for giving Gus such great attention!
Thank you for the kind review.
I really appreciate it!
G
Gary ClarkLocal Guide · 25 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Dave was friendly, professional and answered right away when I called
We had a wasp problem and he was willing to make a visit on Labor Day afternoon
The activity died down after a storm so I rescheduled when they started getting into our house again
He came and assessed the problem, did the treatment and thoroughly explained the process
I would highly recommend Dave and we will use him for any future pest control issues
I loved his copilot Gus (his dog) so I was able to get Pet Therapy for the same price!
Thank you Dave!!
Price assessment: Great price
Services: Hornet & wasp extermination
K
KatieLocal Guide · 24 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Dave is great! I had another company out that told me I had carpenter bees, so I reached out. He was on top of it immediately. He came to the house quickly. Turned out, I don't have them! He was honest, transparent, and told me what the real issues were. He followed up, even though he didn't need to. There are not too many folks who are so honest, quick, and helpful as he was. If i DO have carpenter bees in the future, he'd be the guy I'd call in a nanosecond. Highly recommend. Oh, and he's very personable.
Response from the owner · a month ago
Thank you Doug!
I’m glad I could help.
T
Tammie LoweryLocal Guide · 9 reviewsiTotal number of Google reviews Tammie has written across all businesses on Google Maps, not just this one.
Dave was amazing! I had a bee situation at my house that was kinda an emergency (to me anyways) and Dave was quick to respond and at my house within 30 minutes. He took care of the bee problem efficiently, was professional and reasonably priced. I highly recommend Dave if you ever have any bee problems at your house.
Price assessment: Reasonable price
Services: Hornet & wasp extermination
Response from the owner · a month ago
Tammie,
Thank you for such a kind review. Wasps can not only be annoying but also dangerous.
I’m glad we could take care of the situation quickly.
