Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Local Cleaning Services upholstery & carpet logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%95+13.4Replies to reviews 7%39+2.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Local Cleaning Services upholstery & carpet

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 342 Google reviews

📞 Call (323) 843-9077Request a call backWebsite ↗

Report card

Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Local Cleaning Services upholstery & carpet is better than 86% of grout cleaning.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Local Cleaning Services upholstery & carpet is better than 80% of grout cleaning.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Local Cleaning Services upholstery & carpet is better than —% of grout cleaning.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Local Cleaning Services upholstery & carpet is better than 95% of grout cleaning.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Local Cleaning Services upholstery & carpet is better than 100% of grout cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Local Cleaning Services upholstery & carpet is better than 39% of grout cleaning.D
39

Reviews for your job

Customers hired Local Cleaning Services upholstery & carpet for 7 kinds of job.

Local Cleaning Services upholstery & carpet for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$350–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Pet stain & odor removal”

Bianca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve used Local Cleaning Services Upholstery & Carpet about four times now, and I couldn’t be happier. I have two cats that shed constantly and occasionally leave messes on my couch, so it takes a beating. My couch looks, smells, and feels brand new again every time they come over. I actually look forward to having…

Paid $200–250Great priceUpholstery cleaningPet stain & odor removal
Natanel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Life made easy! Hired Michael to do the things I cannot do myself: professionally clean rugs, bed and sofas. I'm very happy I used a local, independant cleaner, and I'm even happier to leave this review here for everyone to read!

Paid $450–500Reasonable priceDrapes & curtain cleaningCarpet steam cleaningUpholstery cleaning
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Michael was incredible! He cleaned my grandmother’s 60-year-old rug, which had been sitting in the garage for 20 years, and made it look brand new again. He also offered pick-up and drop-off services, which were extremely convenient. I can’t recommend his services enough!

Paid $150–200Great pricePet stain & odor removalArea rug cleaning
Austin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Michael did a great job cleaning my couch. He was very professional and easy to deal with throughout the process. The couch looks much better now and has a nice, fresh scent to it. I'd definitely recommend him if you're looking for quality service.

Great priceUpholstery cleaningPet stain & odor removal
Marcelo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Michael was very thorough and took his time cleaning my couch and mattress. He was able to remove years of grossness and they look brand new again! I will be sticking with Michael for all future cleanings!

Paid $350–400Reasonable priceUpholstery cleaningPet stain & odor removalMattress cleaning
Erin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Roy did an amazing job! I am blown away with the difference. Saved me from having to buy new chairs.

Paid $200–250Not sureUpholstery cleaningPet stain & odor removal
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My furniture has never looked better! Not only that, the service was convenient, accommodating, and efficient. The team was friendly and personable. I will 100% us LCS again!

Paid $500+Great priceUpholstery cleaningPet stain & odor removal
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Truly excellent . Highly recommend . Roy is so good at what he does

Great priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Olivia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Incredible service, very professional, our sofas and rugs look like new!

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Juliette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Me and my roommate had a GREAT experience with this company!! They came in, did an amazing and thorough job on the ivory couch— there was paw prints and stain remover discoloration everywhere and now it looks BRAND NEW. They took our white rug to the factory to clean, and it took maybe 2 days to get back when they…

Paid $350–400Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Claire5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Roy is wonderful and highly efficient. I bought a used sofa that needed some major TLC, and in the course of one hour he made it look brand new! He made sure not to miss one inch of the sofa. Highly recommend Roy’s service for any furniture or carpet cleaning needs.

Paid $150–200Reasonable priceUpholstery cleaningPet stain & odor removal
Hope2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called Michael in a panic after getting home from a weekend away and realizing our cat sprayed our couch in multiple areas. He came the next morning and got everything clean and smelling fresh in less than 2 hours. Also got our 8ft x 10ft rug with pesky stains from our dog looking so much better. Very grateful for the incredible + quick service!

Reasonable pricePet stain & odor removalArea rug cleaning
Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceUpholstery cleaningPet stain & odor removal
julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $350–400Reasonable priceUpholstery cleaningPet stain & odor removal

Price

$253-7% vs typical grout cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 45%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning54$196–$415
Carpet steam cleaning26$170–$347
Area rug cleaning16$164–$398
Pet stain & odor removal14—
General carpet cleaning8$196–$409
Drapes & curtain cleaning3—
Mattress cleaning3—

Compare with

G&C cleaning & maintenance services LLC logoG&C cleaning & maintenance services LLCExperts Score 99Los Angeles · 5.00★Quick Clean Carpet Care logoQuick Clean Carpet CareExperts Score 98Los Angeles · 4.98★Morris Cleaning & Restoration logoMorris Cleaning & RestorationExperts Score 98Los Angeles · 4.97★