Experts Reviews · Company report
Local Floor Cleaner, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Local Floor Cleaner, Inc.

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 456 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Local Floor Cleaner, Inc. is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 50% of upholstery cleaning.C
50

Reviews for your job

Customers hired Local Floor Cleaner, Inc. for 5 kinds of job.

Local Floor Cleaner, Inc. for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.96
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 96 Google reviews tagged “Carpet steam cleaning” · showing 20

Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Fantastic work! My house looks great. They were on time answered all my questions and let me throw on a couple extra items to clean at the last minute. Highly recommend.

Paid $500+Reasonable priceCarpet steam cleaningService not listed
JasonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Skyler returned my call promptly and scheduled to visit within a few days. He arrived on time, was courteous and respectful, and listened to our needs. After measuring the area and preparing the estimate, he clearly explained the process and then went on to clean all of carpet quickly and efficiently. All of the…

Paid $500+Reasonable priceArea rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Skylar does a great job, thorough, friendly and a great value.

Carpet steam cleaning
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The person who cleaned my floors was on time, courteous, friendly, explained process of cleaning the carpet & took extra time to remove stains. The price is right. I would highly recommend them.

Paid $200–250Great priceCarpet steam cleaning
Ephraim28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We just hired Local Floor Cleaner to clean our carpets and they did an amazing job! Professional, on time, and very thorough. Our carpets look brand new, even in high-traffic areas. Highly recommend and will definitely use them again! Skyler and his team are amazing!

Paid $150–200Great pricePet stain & odor removalCarpet steam cleaning
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Local floor cleaner showed up quickly. We were hosting our son’s wedding in our home and our poor dog got sick on our white rug. . They were very honest about the possible results. The rug looks great. They left me some magical spray that I ended up needing to try on some red wine spills on a different area rug. It…

Carpet steam cleaning
Mallory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Local Floor Cleaner did a fantastic job cleaning our carpets and mattress.

Great priceCarpet steam cleaningUpholstery cleaning
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great people! Great job as always! Love them!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Lynne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alec did a beautiful job! Everything looks and feels so clean. He did the couches, cushions, pillows, dining room, chairs, barstools, area rugs, and the bedroom carpets. It all came out fantastic!

Paid $500+Not sureCarpet steam cleaningUpholstery cleaning
Sergey15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I'm happy to share a very positive experience with Local Floor Cleaner, Inc. Skylar & team cleaned the carpet in the bedrooms, tile floor/grout in the bathrooms and kitchen, and two chairs. Communication was clear from the start; they answered my calls immediately, and I never had to leave a message. The final work…

Reasonable priceCarpet steam cleaningUpholstery cleaningService not listed
MishelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The whole team at Local Floor Cleaner, Inc. is absolutely fabulous. I want to give a HUGE shout out to Alec. He went above and beyond and did such a great job on our carpets. His kind and friendly attitide, expert knowledge, attention to detail were outstanding. I highly recommend this company to perform your floor care services.

Paid $450–500Great priceCarpet steam cleaning
Tyler8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing job by these guys, they removed tar from carpeted stair case. Took 30-minutes and reasonably priced.

Paid $200–250Reasonable priceCarpet steam cleaning
sandreiko8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Arrived on time and carpets look great after the cleaning !

Paid $250–300Great priceCarpet steam cleaning
Sjana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alec did an excellent job on my carpet as well as my sofa. Very knowledgeable and great customer service. He was able to remove a make up stain that we didn't think would come out in my daughter's bedroom and made my white sectional look brand new! Would definitely use them again!

Paid $500+Carpet steam cleaningUpholstery cleaning
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Skylar arrived at the scheduled time and was very friendly and efficient. As it was the first visit, he quickly measured the areas for carpet cleaning and delivered an exact quote which I felt was reasonable for a 3 story house. The carpets and area rugs look great and he left booties and a bottle of spot remover. I would definitely use this company again.

Paid $500+Reasonable priceCarpet steam cleaning
Erik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On time, friendly, fast work and great job!

Paid $150–200Great priceCarpet steam cleaning
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Skylar was amazing. I could not believe how well everything turned out. We had an area rug that we decided to do last minute. I can't believe how well it turned out. They were prompt and curious. I would never use any other than Local Floor cleaner. Ten out of Ten.

Paid $250–300Great priceCarpet steam cleaning
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great carpet cleaning and great customer service.

Reasonable priceCarpet steam cleaning
Dana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Dry professional. Friendly agents.

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
RussellLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Skylar and Alec arrived on time. They cleaned 2 large oriental rugs spending time to treat areas that were a bit more dirty. Additionally they cleaned 2 smaller rugs with great results. They are pleasant, efficient, and asked questions to solicit customer satisfaction. This is the second time I’ve used this…

Paid $300–350Great priceCarpet steam cleaning

Show more carpet steam cleaning reviews (76 more) →

Price

$321+24% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning94$158–$334
Upholstery cleaning93$183–$347
General carpet cleaning74$170–$340
Area rug cleaning58$164–$397
Pet stain & odor removal46$153–$315

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