Experts Reviews · Company report
Local Floor Cleaner, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Local Floor Cleaner, Inc.

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 456 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Local Floor Cleaner, Inc. is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 50% of upholstery cleaning.C
50

Reviews for your job

Customers hired Local Floor Cleaner, Inc. for 5 kinds of job.

Local Floor Cleaner, Inc. for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 75 Google reviews tagged “General carpet cleaning” · showing 40

JasonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Skyler returned my call promptly and scheduled to visit within a few days. He arrived on time, was courteous and respectful, and listened to our needs. After measuring the area and preparing the estimate, he clearly explained the process and then went on to clean all of carpet quickly and efficiently. All of the…

Paid $500+Reasonable priceArea rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Rosita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have resided in my home for the past 30 plus years and have had several carpet professionals non could compare to Local Floor Cleaners a small business that needs to be supported by us residence so that we all can flourish I personally highly endorse them,

Paid $200–250General carpet cleaning+ Responsiveness+ Punctuality+ Quality
TUPSS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an amazing experience with Local Floor Cleaner! They were extremely professional from start to finish and got the most stubborn stains out, i will definitely use their services again and highly recommend them to anyone!

General carpet cleaning
ReyjayLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I wouldn’t hesitate to use this company, they out did my expectations in every area. I had some large rugs cleaned with pretty bad odors and stains from dogs. They were able to get over to my house in less than a day and got everything back to looking in smelling like new. Alec was also extremely helpful in…

Customer photo from Reyjay's review
Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was the second time I had called to get help with a couple of puppy disasters on my new carpeting and Alec came out both times and performed a miraculous cleanup! I highly recommend this outstanding company!

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They came in 2 days, were professional and friendly. Awesome work. Highly recommend.

Paid $400–450Reasonable priceUpholstery cleaningGeneral carpet cleaning
Julie-Ann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Easy to schedule with good availability. Was able to get a quick appt. Alex was the cleaner that came. Super professional, respectful of my home and knew what he was doing. Exceeded my expectations because her was able to make a coffee stain almost disappear that I and other cleaners have been unable to get out.…

Paid $400–450Reasonable priceGeneral carpet cleaning
JudyLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Got a reminder that it had been a year since cleaning. Waited until rains stopped??!! In and out fast and terrific. Only stain gone. Love this service. Year gone by got a reminder. Fab care and quality. Fast and thorough.

Paid $500+Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great at communication, flexibility, and got all of our tenants dog’s urine stains out of our carpet so well! Really great, competitive pricing. Will use again!

Paid $400–450Great priceGeneral carpet cleaningPet stain & odor removal
DanielLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Skylar was great. Thanks guys

Great priceCarpet steam cleaningGeneral carpet cleaning
Nan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This is our third time using Local Floor Cleaner and we are very happy. Skylar did a thorough, professional job on our carpets and upholstery. We would highly recommend Local Floor Cleaner and will continue to use them in the future.

Carpet steam cleaningGeneral carpet cleaning
JanetLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They came right on time and left our carpeting looking remarkably clean and refreshed.

Reasonable priceGeneral carpet cleaning
Margaret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

They are the nicest people! A locally owned company that is on time and efficient and they have the best equipment! They also leave you a bottle of their stain remover for touch ups on carpet or furniture.

Paid $400–450Reasonable priceGeneral carpet cleaning
Michel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very fast responce, amazing cleaning job, father and son team did a great job. Honest and respectful of property.

Paid $150–200Reasonable priceUpholstery cleaningGeneral carpet cleaning
Felipe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing company to work with. Skylar our technician did a fantastic job. Highly recommend their services!

Paid $200–250General carpet cleaning
S9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service from Skylar! What I love about this company is Skyler, the owner came to do our service. He was on time, very professional, and our carpets look fantastic!

Paid $150–200Great priceGeneral carpet cleaning
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Awesome service and did a great job! Skyler is super nice and will definitely use them again!

Paid $500+Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Tara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Local floor cleaners did a great job brightening up all our tile! Additionally, got all the stains out of our carpet and made it look brand new! They gave us some floor cleaner and they are so easy to work with. We will use them every year!

Paid $350–400Great priceService not listed+ Responsiveness+ Punctuality+ Quality
Judy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

First time customer. Happy with service from start to finish. Professional, personable, showed up on time.

Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
RachelLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Overall, the team was very responsive and the service was great. The results were not great. I had a higher expectation of results from a professional service vs. my own steam cleaner. The results are what my own steam cleaner would have accomplished. I discussed on the phone before scheduling the appointment that…

General carpet cleaning
RobertLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our carpets have never looked better. Alec went above and beyond.

Paid $250–300Great priceGeneral carpet cleaning
Julie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very accommodating.

General carpet cleaning
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I recently contacted Local Floor Cleaners Inc. to provide a cleaning to my carpets. They were very responsive and professional. The results were terrific. They are a Family owed and operated Business which I appreciate and admire. I highly recommend them and plan on working with them on all my future Flooring and Upholstery cleaning needs. Rick F. Hall.

Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaning
LaurieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent work. Professional, timely, responsive, and thorough. Totally recommend!

General carpet cleaning
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was our 1st time using Local Floor Cleaner. Alec is a great guy. Very personable. Cares about his work. And did a GREAT job. We will be using them again. Highly recommend!

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Skylar was awesome. Incredibly fast service and the booking process was seamless. I’d absolutely recommend and we’ll certainly book again.

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
Kent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had Local Floor Cleaner come out and do all the carpet in my house and the results were amazing. Alec was very friendly and did an amazing job! 10/10 recommend to everyone for your carpet needs!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
dennis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, updates as Skylar was on his way. Carpet cleaning was great!!!

General carpet cleaning
Erick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great, fast, punctual, knowledgable and very friendly service!!

Not sureCarpet steam cleaningGeneral carpet cleaning
JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These guys are top notch. If you are looking for someone that you can trust in your home and to do a good job, these are your guys. Skylar is very responsive and just a very nice guy to do business with. I did not feel like he was rushing to get the job done. In fact, it took much longer than I had expected and was very impressed with him. Nice job.

Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Tara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Couldn’t have had a better experience - BOOK THEM! So friendly, great communication from start to finish, ample availability, professional, and most importantly they do an excellent job. We have white carpets with 2 rambunctious dogs, yet all spots are gone! Truly looks brand new, we’re so pleased with the results. Special thank you to Alec!!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Gabrielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Local Floor Cleaner surpassed my expectations in every single way. Not only were they on time, professional, personable and trustworthy.. but they transformed my carpet and upholstery back to the condition it was on when it was brand new/ first installed. I am speechless! With a toddler and elderly dog our carpets…

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Anand11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skylar Novak is excellent. Very prompt, punctual. Came on time for initial estimate and day of cleaning. Organized. Made sure job was completed to my satisfaction. Answered all my questions. Accepts many forms of payment.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They arrived on time and did a great job at cleaning the two rooms upstairs, the hallway, and the staircase! I would definitely recommend their service to those who need carpet cleaning. -- Jane L

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Skylar is very organized, punctual and friendly. His can-do attitude and excellent cleaning are the best here in San Diego.

General carpet cleaningPet stain & odor removal
Craig4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Guys were great. Called, they showed up same day for an estimate and did the work the next day. Highly recommend.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
CindyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were on time and did a good quick job.

General carpet cleaning
K5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They did a great job: came on time, professional, friendly and courteous.

Carpet steam cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skylar’s company is cutting edge…we have had him the last couple years…the best and very reasonable.😊

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Raquel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A job well done! Highly recommend for prompt service, scheduling was easy and job was finished quickly.

General carpet cleaning+ Punctuality+ Professionalism

Show more general carpet cleaning reviews (35 more) →

Price

$321+24% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning94$158–$334
Upholstery cleaning93$183–$347
General carpet cleaning74$170–$340
Area rug cleaning58$164–$397
Pet stain & odor removal46$153–$315

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