Experts Reviews · Company report
Local Floor Cleaner, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Local Floor Cleaner, Inc.

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 456 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Local Floor Cleaner, Inc. is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 50% of upholstery cleaning.C
50

Reviews for your job

Customers hired Local Floor Cleaner, Inc. for 5 kinds of job.

Local Floor Cleaner, Inc. for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$315
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Pet stain & odor removal” · showing 20

JasonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Skyler returned my call promptly and scheduled to visit within a few days. He arrived on time, was courteous and respectful, and listened to our needs. After measuring the area and preparing the estimate, he clearly explained the process and then went on to clean all of carpet quickly and efficiently. All of the…

Paid $500+Reasonable priceArea rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Ephraim28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We just hired Local Floor Cleaner to clean our carpets and they did an amazing job! Professional, on time, and very thorough. Our carpets look brand new, even in high-traffic areas. Highly recommend and will definitely use them again! Skyler and his team are amazing!

Paid $150–200Great pricePet stain & odor removalCarpet steam cleaning
ReyjayLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I wouldn’t hesitate to use this company, they out did my expectations in every area. I had some large rugs cleaned with pretty bad odors and stains from dogs. They were able to get over to my house in less than a day and got everything back to looking in smelling like new. Alec was also extremely helpful in…

Customer photo from Reyjay's review
Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was the second time I had called to get help with a couple of puppy disasters on my new carpeting and Alec came out both times and performed a miraculous cleanup! I highly recommend this outstanding company!

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
JudyLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Got a reminder that it had been a year since cleaning. Waited until rains stopped??!! In and out fast and terrific. Only stain gone. Love this service. Year gone by got a reminder. Fab care and quality. Fast and thorough.

Paid $500+Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great at communication, flexibility, and got all of our tenants dog’s urine stains out of our carpet so well! Really great, competitive pricing. Will use again!

Paid $400–450Great priceGeneral carpet cleaningPet stain & odor removal
Cole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Skylar and Asher are the best! Amazing service and fantastic work we are very satisfied. Thank you

Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Awesome service and did a great job! Skyler is super nice and will definitely use them again!

Paid $500+Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Judy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

First time customer. Happy with service from start to finish. Professional, personable, showed up on time.

Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Marjorie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

What a pleasure it is to have very competent, highly skilled and knowledgable floor cleaners, let alone super-nice people take care of my carpets and wood floors. Never have I experienced such wonderful floor work. Consistently, they leave my carpets looking like they are totally new, and, of course, clean. Thank you, thank you!

Paid $300–350Great priceCarpet steam cleaningPet stain & odor removal
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was our 1st time using Local Floor Cleaner. Alec is a great guy. Very personable. Cares about his work. And did a GREAT job. We will be using them again. Highly recommend!

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Frances4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so happy I chose Local Floor Cleaner to steam clean and disinfect my couch, mattress and all my throw pillows. Even though it rained and was incredibly humid, Alec my technician gave me tons of tips to promote drying everything and within 24 hours everything was dry but more than that, everything smelt and felt…

Upholstery cleaningPet stain & odor removal
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My carpet looks beautiful! The cleaner did a thorough job, worked hard at the spots and dried the carpets as well as possible. Definitely recommend.

Paid $150–200Reasonable priceCarpet steam cleaningPet stain & odor removal
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Skylar was awesome. Incredibly fast service and the booking process was seamless. I’d absolutely recommend and we’ll certainly book again.

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
Bree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team did a great job removing, cleaning, and delivering a massive vintage Persian rug. Thx!

Paid $450–500Not surePet stain & odor removalArea rug cleaning
Hannia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Job done well. Very professional and responsible. I'm very happy with the services. Very much appreciated! Thank You!

Paid $400–450Reasonable priceCarpet steam cleaningPet stain & odor removal
Kent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had Local Floor Cleaner come out and do all the carpet in my house and the results were amazing. Alec was very friendly and did an amazing job! 10/10 recommend to everyone for your carpet needs!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Tara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Couldn’t have had a better experience - BOOK THEM! So friendly, great communication from start to finish, ample availability, professional, and most importantly they do an excellent job. We have white carpets with 2 rambunctious dogs, yet all spots are gone! Truly looks brand new, we’re so pleased with the results. Special thank you to Alec!!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Anand11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skylar Novak is excellent. Very prompt, punctual. Came on time for initial estimate and day of cleaning. Organized. Made sure job was completed to my satisfaction. Answered all my questions. Accepts many forms of payment.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Skylar is very organized, punctual and friendly. His can-do attitude and excellent cleaning are the best here in San Diego.

General carpet cleaningPet stain & odor removal

Show more pet stain & odor removal reviews (26 more) →

Price

$321+24% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning94$158–$334
Upholstery cleaning93$183–$347
General carpet cleaning74$170–$340
Area rug cleaning58$164–$397
Pet stain & odor removal46$153–$315

Compare with