Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Local Floor Cleaner, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%50+3.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Local Floor Cleaner, Inc.

Escondido, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 46 upholstery cleaning · 5.0★ from 456 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Local Floor Cleaner, Inc. is better than 99% of upholstery cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Local Floor Cleaner, Inc. is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Local Floor Cleaner, Inc. is better than 50% of upholstery cleaning.C
50

Reviews for your job

Customers hired Local Floor Cleaner, Inc. for 5 kinds of job.

Local Floor Cleaner, Inc. for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.93
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 93 Google reviews tagged “Upholstery cleaning” · showing 20

Vienna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They did a deep clean our sofa and loveseat for a great price that included the pet odor treatment. Our guy was quick and efficient. Dry time was a few hours, and we were back on our clean upholstery by the evening.

Paid $200–250Reasonable priceUpholstery cleaning
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job

Upholstery cleaning
Mallory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Local Floor Cleaner did a fantastic job cleaning our carpets and mattress.

Great priceCarpet steam cleaningUpholstery cleaning
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great people! Great job as always! Love them!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Lynne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alec did a beautiful job! Everything looks and feels so clean. He did the couches, cushions, pillows, dining room, chairs, barstools, area rugs, and the bedroom carpets. It all came out fantastic!

Paid $500+Not sureCarpet steam cleaningUpholstery cleaning
Sergey15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I'm happy to share a very positive experience with Local Floor Cleaner, Inc. Skylar & team cleaned the carpet in the bedrooms, tile floor/grout in the bathrooms and kitchen, and two chairs. Communication was clear from the start; they answered my calls immediately, and I never had to leave a message. The final work…

Reasonable priceCarpet steam cleaningUpholstery cleaningService not listed
JackieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Skylar and Asher cleaned three mattresses and an upholstered bench for me and each turned out beautifully. They were friendly, efficient and very professional. I would have them again and highly recommend.

Paid $400–450Reasonable priceUpholstery cleaning
Sjana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alec did an excellent job on my carpet as well as my sofa. Very knowledgeable and great customer service. He was able to remove a make up stain that we didn't think would come out in my daughter's bedroom and made my white sectional look brand new! Would definitely use them again!

Paid $500+Carpet steam cleaningUpholstery cleaning
MARY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job on cleaning our dirty sofa and chair! Exceptional service and highly recommend, Alec did a fantastic job and explained what to do to prevent stains!

Customer photo from MARY's review
Upholstery cleaning
Dana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Dry professional. Friendly agents.

Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Alec from Local Floor Cleaners did a great job again with couch cleaning + rugs too! Highly recommend them.

Upholstery cleaningArea rug cleaning
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They came in 2 days, were professional and friendly. Awesome work. Highly recommend.

Paid $400–450Reasonable priceUpholstery cleaningGeneral carpet cleaning
Wags5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job with mattress cleaning and super easy to work with on setting an appointment & great communication. We will have them back soon to clean our rugs and floors. Highly recommend.

Upholstery cleaning
Juli8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Local Floor Cleaner, did a great job. I had 3 pieces of furniture that had not been cleaned in a long time, and they made them look brand new again. My carpet got a refresh and looks amazing too.

Customer photo from Juli's reviewCustomer photo from Juli's reviewCustomer photo from Juli's review
Paid $300–350Reasonable priceUpholstery cleaningArea rug cleaning
JudyLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Got a reminder that it had been a year since cleaning. Waited until rains stopped??!! In and out fast and terrific. Only stain gone. Love this service. Year gone by got a reminder. Fab care and quality. Fast and thorough.

Paid $500+Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alec was great. Our carpets and swivel chairs look amazing! I highly recommend Local Floor Cleaner.

Carpet steam cleaningUpholstery cleaning
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did a great job! My white couch is white again! They were so pleasant, professional and clean. Super happy.

Paid $250–300Great priceUpholstery cleaning
Joan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

So happy that my patio upholstery looks like new!

Upholstery cleaning
Michel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very fast responce, amazing cleaning job, father and son team did a great job. Honest and respectful of property.

Paid $150–200Reasonable priceUpholstery cleaningGeneral carpet cleaning
Charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The best!!

Carpet steam cleaningUpholstery cleaning

Show more upholstery cleaning reviews (73 more) →

Price

$321+24% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 55%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning94$158–$334
Upholstery cleaning93$183–$347
General carpet cleaning74$170–$340
Area rug cleaning58$164–$397
Pet stain & odor removal46$153–$315

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