Is Local Roots AC and Plumbing LLC any good?
Our verdict: a strong choice — #23 of 67 HVAC contractors, better than 66%. Customers single out its value and satisfaction; track record is where it trails.
Value — better than 90% of peers
Track record — 4th percentile
Price $$$$: 78% above typical
Local Roots AC and Plumbing LLC for heating system repair
Clear ✕7 customers reviewed a heating system repair job here and rated it 5.00★. Most paid $1,000+ (category typical: $228–$1.6k). For this job it ranks #25 of 51 HVAC contractors we track.
All 7 Google reviews tagged “Heating system repair”
Have been a customer of Local Roots ( previously Hays) for the past 18 years . I trust their team with all of the mechanical in my house , from tankless water heater to soft water system to all plumbing and AC ( They have now replaced all 3 of our units after keeping the old ones alive for many years). Their office…
Dave Holland was a rockstar. He fixed our system got the heat going again and then took the time to walk us through setup and Wi-Fi and all of the things to make sure the system worked properly for us and our devices. Appreciate all the work changing filters and making sure we were ready for the cold months Thank…
Happy to be reconnected with Mr. Hayes. Was blessed to learn he is back in business, called Local Roots for a second opinion when our coil needed to be replaced. Not only was his company quick to respond, the cost was much less than the first quote. Dave quickly provided the 2nd opinion within one day of my call and…
Living in Arizona, finding a reliable air conditioning and plumbing service is crucial. Local Roots stands out for its exceptional customer support, high-quality service, reasonable rates, and incredibly quick response times compared to any other company I’ve worked with. I truly wish all businesses operated at that level!
Technician Dave Holland came out and did an excellent job! He explained in detail everything he did. Very honest!
I highly recommend Local Roots, which is owned by Chris and Stacia Hays. They have been serving our home for almost a decade. Communication with the office is OUTSTANDING. Easy to schedule. They call when the tech is on his way and even send a picture of him so we know who to look for. Most recently, Dave came out…
Dave is a Rockstar ! Not only technically savvy but knows how to communicate on today's world it's refreshing!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Local Roots AC and Plumbing LLC
Is Local Roots AC and Plumbing LLC good?
Yes by most measures: 5.0★ from 213 Google reviews and an Experts Score of 61/100 (grade B), #23 of 67 HVAC contractors we track. 0.9% of reviews in the last two years were 1–2★ (category average 2%).
How much does Local Roots AC and Plumbing LLC charge?
Customers reported a typical bill of $573 (middle half $251–$1.4k), 78% above the HVAC contractors median of $322.
What do customers hire Local Roots AC and Plumbing LLC for?
Mostly HVAC system maintenance (50), a/c system maintenance (39), HVAC system repair (29), a/c system repair (22).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
