Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
LocalPro Plumbing of Jacksonville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty83−1.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

LocalPro Plumbing of Jacksonville

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.9★ from 249 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LocalPro Plumbing of Jacksonville is better than 87% of plumbers.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LocalPro Plumbing of Jacksonville is better than 84% of plumbers.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LocalPro Plumbing of Jacksonville is better than —% of plumbers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LocalPro Plumbing of Jacksonville is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LocalPro Plumbing of Jacksonville is better than 83% of plumbers.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LocalPro Plumbing of Jacksonville is better than 100% of plumbers.A
100

Reviews for your job

Customers hired LocalPro Plumbing of Jacksonville for 8 kinds of job.

LocalPro Plumbing of Jacksonville for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–700
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#92 / 98
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Faucet installation”

Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Due to the nature of my work, I have used at least five different plumbing companies over the last two years. These guys are THE BEST, hands down. They are true craftsmen and professionals in every aspect. If you want prompt, courteous, and clean work, this is the only plumber I would recommend.

Paid $2,000+Reasonable priceToilet repairGarbage disposal installationShower installation
Jon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Swan came out and installed our new master bath faucets. First, he was EARLY, which helped us get our day started earlier. Very thorough , tested everything before he left, and left everything clean. this is the second time i’ve used Hall and Sons this year and both times were perfect. Highly recommend this veteran…

Customer photo from Jon's reviewCustomer photo from Jon's review
Great priceFaucet installation
AlenaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ryan did an excellent job from start to finish, from providing the quote to completing the work. He was a pleasure to work with and very professional. He replaced two old hose bib faucets with new dual head faucets. The upgrade made a huge difference and watering the garden is now enjoyable. The before and after really speak for themselves. Thanks again!

Customer photo from Alena's reviewCustomer photo from Alena's reviewCustomer photo from Alena's review
Paid $600–700Reasonable priceFaucet installation

Price

$423-9% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair13$216–$585
Plumbing pipe repair11$353–$1.2k
Plumbing leak repair7$271–$980
Water heater installation4$1.2k–$2.4k
Outdoor plumbing system repair4$340–$1.5k
Garbage disposal installation4$353–$705
Drain cleaning4$227–$542
Faucet repair4$205–$606

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