How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORELock Pro Cleaning Services
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,597 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Lock Pro Cleaning Services for 8 kinds of job.
Lock Pro Cleaning Services for carpet cleaning
Clear ✕All 30 Google reviews tagged “Carpet cleaning”
Great Service and Beautiful Workmanship and very helpful and courteous and the cost is fair and they explain what to do and they let you know what to expect when your carpet is dry and that is excellent work. I recommend this company for anyone who needs cleaning carpets. They can handle the small to the extra large business. I highly recommend them.
Excellent service. Professional. Would recommend to anyone.
They were punctual, polite and professional. Came on time and did a superb job. They even managed to remove stains that I didn't think would ever come out. Very satisfied.
I highly recommend Lock Pro. Great communication and very affordable. Fast service and thorough. Carpet looks great. The techs were friendly and got right to work. In and out and it’s looks fantastic! Thanks again!
Great service! They were able to get a big oil stain out of my carpet. Excellent job Alan and Alonzo!!
Service from start to finish was easy and quick! Leon and Alonzo arrive promptly at the schedule time and cleaned my carpet well! Even got a follow up call to check in to see how everything went. I would recommend this service!
Leon(?)and his partner were great! Very kind and professional! My carpet looks brand new and stains are gone! Highly recommend!
Kevin and his team are awesome! From my first conversation with Kevin through the guys finishing their work and heading out, I felt my needs were heard and met. Now, about the work they did on the carpet and tile: I didn’t know the tile could be this clean! I am delighted. And the pet stains on the carpet are gone!…
Great results and highly recommend!
I had a great experience with LockPro Cleaning Service! The pricing was very affordable, and my carpet looks so good—it honestly looks brand new again. Kevin was very professional and friendly when answering the phone. He made the entire process easy and stress-free. Allen and Alonso cleaned my carpet, and they both…
This was an excellent service!! They came and cleaned 3 bedrooms and my stairs in under 30 minutes. I will definitely use them again in the future.
Lock Pro Cleaning Services did an excellent job and provided a very professional cleaning experience from start to finish. Their attention to detail, quality of work, and overall service were superb. Everything was handled with care, and the results exceeded expectations. I would definitely recommend Lock Pro…
Would to thank Lock Pro for coming so quickly and cleaning the mess I made on the carpeting no time. Both individuals were so courteous and everything was explained about what was going to be done. I am very happy with the work performed and the outcome was fantastic. Thank you!
Happy with their service. Technicians were professional and introduced themselves. Cleaning was done well. They did traffic area twice at my request. I would hire them again.
We had our living room, bedroom and couch cleaned by Alan & Alonso - they were friendly. diligent and efficient. Would highly recommend and use again. PS they were great with my dogs!
"Five-star service! The team at Lock Pro Cleaning Services were wonderful. The technicians were respectful of my home and very friendly. My carpets feel fresh, smell fresh and look clean. Will definitely be using them again."
Very nice guys, very professional. Carpet turned out very clean and grout in bath looks great. Just scheduled more cleaning to be done.
These men did a fantastic job! The service was quick and they were very kind and professional! I recommend them for any service you need.
I received good service
I could not recommend Lock Pro more! Kevin and the crew were beyond kind and helpful and extremely knowledgeable about their services! They were able to squeeze our cleaning in at the last minute, and did an amazing job. Lock pro will undoubtedly be hearing from up for any carpet cleaning needs in the future! THANK YOU!!!
Very professional very affordable and quick! They removed old stains out of the carpets and did a amazing job removing pet incidents! Fully recommend this company!
Outstanding service! This professional Black-owned carpet cleaning company did an amazing job. My carpets look brand new and smell so fresh. They were punctual, respectful, and very thorough. I highly recommend them and will definitely book again!
I booked a carpet and upholstery cleaning for my elderly mother’s home, and Kevin, Allan (the technician), and the team did a fantastic job. My mom was very happy with the results — everything was cleaned thoroughly and looks great. The pricing was transparent, and communication was excellent from start to finish.…
This was a one star review. However they called and came back out to address our concerns. They were very nice and friendly. They are willing to make it right for sure and I can see why they earned so many good reviews here! Would use again, now! Thank you My one star review below. They came and fixed and…
Lock Pro was very responsive to a situation that occurred when my son's large dog got sick and made deposits throughout the carpeting in our living, dining & family rooms and our master bedroom. Keving was great to work with over the phone and promised a tech out within 4 hours. Al the lead tech was very…
Called to get some stubborn pet stains/smell out of our carpet that we been having trouble getting out and Kevin set us up almost immediately for Alan and Alonso to come get our carpet cleaned and disinfected. Within 30 minutes they were already at our house getting to work and our rug smells and looks absolutely…
Alan and Alonso came same day and were fantastic! They went above and beyond and extremely courteous. I would use them all the time!
They are extremely friendly and truly care about their craft. My carpets were brought back to life. Lock Pro makes sure that you are satisfied with your service and is super professional.
These guys came and did an amazing job on my living room floor. I should’ve took a before and after pictures . They were super QUICK, super nice and got the job done. Y’all did an amazing job on my carpet . Thanks again.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 517 | $170–$390 |
| General carpet cleaning | 462 | $170–$359 |
| Pet stain & odor removal | 319 | $203–$385 |
| Upholstery cleaning | 193 | $196–$359 |
| Area rug cleaning | 142 | $164–$359 |
| Carpet cleaning | 30 | $170–$429 |
| Drapes & curtain cleaning | 10 | $207–$366 |
| Mattress cleaning | 10 | $126–$335 |
