How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORELock Pro Cleaning Services
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,597 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Lock Pro Cleaning Services for 8 kinds of job.
Lock Pro Cleaning Services for pet stain & odor removal
Clear ✕All 319 Google reviews tagged “Pet stain & odor removal” · showing 20
I recently had the pleasure of utilizing Lock Pro carpet cleaning service that exceeded my expectations in every way. Kevin had great communication from calling the day prior to the day of service. He even called back after the service was completed to see if I was satisfied. The team was friendly and professional,…
Great work done fast and easy to schedule and work with.
I recommend this company 100%! The staffs are very very nice and the service is great 👍 Thank you guys again!
I had a great experience with this cleaning company. Kevin was incredibly responsive and professional. I explained that I needed someone same day and he let me know upfront that he’d keep me posted either way. True to his word, he got back to me quickly and was able to send someone out within less than two hours.…
I scheduled Lock Pro to shampoo the carpets of my new home. I had to reschedule at the last minute and Kevin was so kind and patient every time I called! I received a call the day of to confirm. Leon and Brian arrived on time and were very professional. The job was done quickly and efficiently and my house smells…
Kevin and Tom did a great job on my house. The carpet spills really great looks really good. I would prefer them to do carpet for everyone. And I'm going to have them. Come back and do duck work on my home. Thank you very much. I Highly recommend thus company, thank you guys for a great job
I had an amazing experience with Lock Pro Carpet Cleaning Services at my home in Matteson, IL. Alan was professional, thorough, and friendly. He deep cleaned, sanitized, and deodorized my extra-large couch, kitchen chairs, and four bedrooms—and the results were outstanding! From the moment he arrived, Alan…
Great work and customer service.highly recommend for cleaning service!!! Very pleased, looks and smells amazing thanks to Tom and Kevin
Kevin and Brian were very professional, prompt and courteous. They cleaned a very difficult pet stain out of my carpet. They also cleaned some upholstery. When they were done everything looked brand new and smelled great. I would definitely hire them again!
This is my first using this company, I was scheduled just for an estimate and these guys gave me a very affordable estimate, the quality of work was amazing, I had spots and stains that I thought would never be removed and they got all the stains out, furthermore I'm in East Chicago Indiana, I called STANLEY STEEMER…
Lock Pro is the best, they Told me expect them between 10am-12pm and they arrived at 10am on dot..cleaned my basement carpet and have my carpet looking new again..will be using services again..
Very satisfied with my experience and definitely will refer to others, absolutely love this company, thank you Kevin and lock pro cleaning
Just had my carpet cleaned by Lock Pro All I can say is these guys are the best in the business…….. Pictures Don’t Lie
Kevin and Tom are very professional. My carpets were heavily soiled. They did an awesome job with the stain removal. Everything looks like new! I highly recommend!
Tom and Kevin came to my house on time. Did an excellent job of cleaning of my carpet and removing the stains and smelling real good.
On time and very professional . I love the outcome.
Exceptional work, very happy, thank you guys, job well done I highly recommend the service
He prayed for me and lifted my spirit. He came on time and did a marvelous job. I will continue to use Lock Pro Cleaning for my carpet service. Thank you Kevin & Tom for an amazing job, my carpet/ furniture looks beautiful, thank you guys for an amazing service
Will definitely use again Kevin and Tony again. Good guys. Thank you 😊
Outstanding job very professional
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 517 | $170–$390 |
| General carpet cleaning | 462 | $170–$359 |
| Pet stain & odor removal | 319 | $203–$385 |
| Upholstery cleaning | 193 | $196–$359 |
| Area rug cleaning | 142 | $164–$359 |
| Carpet cleaning | 30 | $170–$429 |
| Drapes & curtain cleaning | 10 | $207–$366 |
| Mattress cleaning | 10 | $126–$335 |
