How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty99−0.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORELock Pro Cleaning Services
Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 1,597 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Lock Pro Cleaning Services for 8 kinds of job.
Lock Pro Cleaning Services for upholstery cleaning
Clear ✕All 193 Google reviews tagged “Upholstery cleaning” · showing 40
Alan and Alfonso were professional, friendly, and courteous from start to finish. Their customer service was outstanding! They were able to get out a stain on one of my chairs that I was worried about, the cleaning solution they used worked exceptionally well. I am very satisfied with the service I received from…
10 out of 10 for prompt, professional, attention to detail, neat and orderly and mindful consideration for preferences! My technicians were Brian and Leon. I have a pet and they made my white carpet and white furniture back to new! The carpet and furniture both began drying before they left so no soaked carpet!…
This was my first experience using Kevin’s company, and I was extremely happy with the service! Kevin was super attentive from the beginning and gave me a great price for the work. Alan and Alonzo were both incredibly polite, professional, and worked quickly and efficiently. Everything was handled so well, and I…
Based upon reviews from people- we selected Lock Pro Cleaning Services to clean our living furniture. Arrived on time, efficient use of their time, cleaned up afterwards…furniture looks great! Will be hiring again.
Very polite company! On time, worked and cleaned very well! Highly recommend their service.!
I had 3 bedrooms, a hallway, a living room, a couch, 2 chairs and a double recliner cleaned. Thank you Kevin for sending the 2 men, Alan and Alonso, who cautioned me about the slippery substance sprayed on the carpet for my protection. Not only were they courteous and professional, they cleaned everything within…
Very professional and cleaned my furniture very nice n
Technician arrived on time. After looking over area explained what he was going to do. Gave me an approximate time he wpuld be finished. Very courteous. He did an EXCELLENT JOB. He cleaned carpet and sofa. Highly reccommed this cleaning service
⭐️⭐️⭐️⭐️⭐️ I highly recommend Lock Pro Cleaning Services! After the recent flooding, they cleaned all of my floors, carpets, rugs, and upholstery, and the results were phenomenal. They completed everything in less than two and a half hours without sacrificing quality. The team was extremely professional,…
I had a wonderful experience with Lock Pro Cleaning Services! Kevin was amazing to work with when scheduling my appointment—he was friendly, responsive, and made the entire process easy. The two gentlemen who came to clean my couch arrived right on time, were professional, and incredibly kind. They did an excellent…
Super communicative, timely scheduling, reasonably priced and did a great job! Highly recommend
Professional and experienced! Great results!
Needed same day service and Lockpro Clean Services made themselves available. Did a fantastic job on my couch and chairs.They were very professional. They took their time to ensure all fabric was cleaned. I will use them again.
Cleaned two bedroom carpets and two love seats. Did a great job. Very polite and efficient and answered all of my questions. Will be using them again!
Thank you thank you thank you!!! The team was able to come out within 24 hours and get my sectional right together. Very professional and knowledgeable. I will definitely use them in the future for other jobs.
We use Google reviews quite a bit and I have never seen 5.0 stars with 1,500 reviews. Someone always has a BS complaint. This is the second time we have used them and could not be happier! Obviously they are worth their grade. Kevin and all his technicians are thorough and professional. I would recommend them…
I had my recliner professionally cleaned by Lock Pro Cleaning Services yesterday, and I couldn't be happier with the results! Alan and Alonso did an outstanding job. They were professional, friendly, and paid great attention to detail. My recliner looks and smells so much better than before. What impressed me the…
I had Lock Pro come to my home this morning. We had a little bit of a emergency with ok or rugs. Leon and Anthony did a excellent job cleaning the rugs. So much so that we had them do our couches. My wife and I would recommend this company. Very well done, Leon and Anthony. Thank you.
I am very satisfied with the service I received from Lock Pro Cleaning Service! The team was professional, friendly, and courteous from start to finish. Their customer service was outstanding and made the entire experience pleasant and stress-free. The cleaning solutions they used worked exceptionally well, leaving…
The service provided by Lock Pro was professional from beginning to end. I highly recommend this company for your cleaning needs
Kevin and his team were quick and professional. I had some stubborn pet areas that now look like new. And my sectional is super clean and fresh also. I will use them again!
Lock pro was respectful and helpful. Would recommend. Prices are very fair and communication was great!
Lock pro cleaned my sofa loveseat & chair & they did an excellent job & great customer service..I will definitely use they services again..
Lock Pro Cleaning Services did an amazing job! They were reasonably priced, professional, kind, and incredibly quick. I called them and they were at my house working within an hour. The whole experience was smooth and stress free, and the quality of their work exceeded my expectations. I would absolutely recommend…
Had 2 couches cleaned and they did a wonderful job. I will recommend and will be using again.
Had 2 couches cleaned and they did a great job.
Everything went SO SO well!!!!! I did a google search inquiring about getting my sectional steamed TODAY as in this morning! I’ve been thinking about getting this service done for a while and I was a little bit apprehensive at how much it would cost. Literally in a matter of 15 minutes of sending a text letting them…
I have been looking for a replacement for years after my carpet guy retired. After reading the reviews and seeing how long Kevin was in business I decided to give them a try. Kevin was very detailed while going over his process so that made me very comfortable. When the team showed up they were very professional…
Alan and Alonso were right on time. Very pleasant and professional. The carpet and double recliners look great! I would recommend them to anyone.
We had our living room, bedroom and couch cleaned by Alan & Alonso - they were friendly. diligent and efficient. Would highly recommend and use again. PS they were great with my dogs!
My carpets looked like new. Sofa was cleaned very well. So happy with everything they did and would recommend them to anyone who is looking for a good job. Everything smells so good.
A+ service, reasonably priced & excellent customer service. Workers were amazing and extremely professional. I'll strongly recommend them to my friends and family
I highly recommend using Lock Pro Cleaning Services. They did an impeccable job cleaning my sofa. They were very prompt and service was quick and efficient. Will be using them again!
Very professional and efficient. Would definitely use again.
The guys were prompt and very efficient. I had my sofa cleaned and they did a great job, This was the first time I called them but definitely will not be my last.
Thank you so much for the wonderful job on my upholstery cleaning! The guys were so helpful and were so thorough in the process! I definitely would recommend this company for any and all cleaning services . The level of commitment to customer satisfaction was outstanding and I will definitely use them again! Polite and professional 🌟🌟🌟🌟🌟
Arrived on time, did a thorough cleaning and were upfront with pricing details. Will definitely use them again!
Thank you lock pro, I am so thrilled and very impressed with the work you came and did today on my living area carpet stairs etc , I definitely will call again and definitely recommend your service!!!!!!!!!
Technician was on time and professional. He did a great job cleaning my sectional. Better than the last company I hired. I will definitely use Lock Pro for future services.
This is my second time using Kevin and his team, and they did an amazing job, just like the first time. I had the carpet cleaned in three rooms, the carpet on the stairs, and my large sectional. Allen and Alonzo were excellent! My sectional looks brand new, and they were even able to remove a really bad chocolate…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 517 | $170–$390 |
| General carpet cleaning | 462 | $170–$359 |
| Pet stain & odor removal | 319 | $203–$385 |
| Upholstery cleaning | 193 | $196–$359 |
| Area rug cleaning | 142 | $164–$359 |
| Carpet cleaning | 30 | $170–$429 |
| Drapes & curtain cleaning | 10 | $207–$366 |
| Mattress cleaning | 10 | $126–$335 |
