iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 88 pet photographyiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★100 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Locke and Load Photography five stars based on one hundred reviews, with the owner responding to twenty-nine percent of comments. Customers frequently cite punctuality, clear communication, and flexible pricing as key factors in their positive experiences. Services include family, newborn, senior, business headshots, and holiday sessions, where photographers are noted for being patient with children and skilled at capturing candid moments. Recurring themes highlight the photographer's ability to create a relaxed atmosphere and deliver edited images quickly, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 100 reviews (100% five-star).
Reviews on this page: 100 Google reviews (92 with written comments, 20 with photos).
Owner responses: the business replied to 29% of reviews.
Most recent review: July 21, 2026.
Service: Pet Photographer serving Nashua, New Hampshire.
Data from Google, last updated October 29, 2026.
Score profile vs other pet photography
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Locke and Load PhotographyPet Photography median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Locke and Load Photography: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Locke and Load Photography: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Locke and Load Photography: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Locke and Load Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 53.–
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Bar = this company · dark tick = category median.
Star ratings
100 Google reviews we collected
5.0of 5
5 stars100100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
98%praise
Praise11398%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price969%
Reasonable431%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3228%
Would recommend3127%
Quality & results1917%
Speed & response1614%
Communication109%
Price & value65%
Honesty & trust11%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was incredibly helpful and brought such a happy spirit with her, and encouraged us to be natural and happy while guiding us into some spectacular…”
“I would highly recommend Alecia and her very skilled camera!”
“She's simply the best, I cannot recommend enough.”
“Her attention to detail and ability to tell a story through her photography truly sets her apart.”
“…s and the photos that were my favorite and knew that I would buy were quickly edited and sent back to me.…”
“Starting with her professionalism and communication .”
“We had a lot of fun and it is well worth the money.”
“…rofessionalism, integrity, grace and genuine care from start to finish.…”
People customers mention
Alecia33 reviews
Santa16 reviews
Shed5 reviews
Claus4 reviews
Clause3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Locke and Load Photography for 3 kinds of job. Pick one to see what they paid and said.
EElizabeth12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
She was amazing. She was so supportive and prepared to help us to get the best pictures. She got amazing family photos which was a miracle given I have 3 small children. Highly recommend.
Reasonable price
BBenLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Above and beyond what we expected!!! High-quality photos that will be front and center on our website!! Thank you so much!!!
Great priceProduct
KKadie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I cannot explain how AMAZING she is!!!! She brings the party with her and is so talented. 100% would do again, will not disappoint❤️ She is literally the best
Great priceWedding and engagement
JJeffrey7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
She was incredibly helpful and brought such a happy spirit with her, and encouraged us to be natural and happy while guiding us into some spectacular poses for pictures. She is 100/10 and id recommend to anyone!!
Great priceWedding and engagement
AAaron3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Amazing talent and personality! Can't be more impressed with the way new professional photos came out! Thank you Alecia!
Great priceService not listed
SShannon2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Alecia is incredible at what she does. She took photos of my newborn and toddler with the Easter bunny and my heart absolutely melted when I got them back because of how perfect they came out. She was so kind, so good with the kids, and captured their little personalities ❤️ we can’t wait for more sessions in the future.
She was amazing. She was so supportive and prepared to help us to get the best pictures. She got amazing family photos which was a miracle given I have 3 small children. Highly recommend.
Price assessment: Reasonable price
Response from the owner · 3 months ago
You are too sweet! Thank you so much Elizabeth 🥰 You have a beautiful family and I can't wait to do more with you in the future!
B
Ben ScaliseLocal Guide · 44 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Above and beyond what we expected!!! High-quality photos that will be front and center on our website!! Thank you so much!!!
Price assessment: Great price
Services: Product
Response from the owner · 5 months ago
Awww thank you Ben! I had such a great time with your family and business. It was so fun to learn about the time and love you put into your farm and all of the animals. AND making your own products from them. Can't wait to see your updated website with all your new images 🐏🐴🐷🪿🐑
K
Kadie Howell5 reviewsiTotal number of Google reviews Kadie has written across all businesses on Google Maps, not just this one.
I cannot explain how AMAZING she is!!!! She brings the party with her and is so talented. 100% would do again, will not disappoint❤️ She is literally the best
Price assessment: Great price
Services: Wedding and engagement
Response from the owner · 6 months ago
Awwww you are too sweet Kadie! Thank you and Jeff so much for letting me capture your love for each other 🥰 You were both so captivating and I only wish more people could share their love for each other like you both do! Wishing you and Jeff so much happiness 🫶🏻
J
Jeffrey Wall7 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
She was incredibly helpful and brought such a happy spirit with her, and encouraged us to be natural and happy while guiding us into some spectacular poses for pictures. She is 100/10 and id recommend to anyone!!
Price assessment: Great price
Services: Wedding and engagement
Response from the owner · 6 months ago
Your fun and playful spirit made for one of the best sessions I've ever had!! I'm obsessed with y'alls photos and relive your special day every time I see them! Hope y'all have such an amazing wedding and love for eternity 🥰🫶🏻
A
Aaron Burbee3 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Alecia is incredible at what she does. She took photos of my newborn and toddler with the Easter bunny and my heart absolutely melted when I got them back because of how perfect they came out. She was so kind, so good with the kids, and captured their little personalities ❤️ we can’t wait for more sessions in the future.
Response from the owner · 6 months ago
OMG thank you so much Shannon! It was so easy to capture your beautiful babes ❤️ They loved the camera 🥰 I'd absolutely LOVE to do more photos for you and your amazing family!!
K
Kayla Fluet4 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
I had the pleasure of having Alecia capture headshots for my business and she instantly made me feel confident and comfortable!! I love the results and have already booked our family photos! Thank you Alecia!
Response from the owner · 7 months ago
Thank you so much Kayla! I'm super excited to have a session with you and your family. I had such a great time meeting you for your headshots :)
B
Beth LLocal Guide · 11 reviewsiTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
My go-to professional photographer! We had the most amazing senior session experience. Alecia made my son feel completely comfortable and confident in front of the camera, which isn’t always easy, and that meant so much to us. The entire shoot was fun, relaxed and truly special!
The photos captured his personality perfectly, from his radiant handsome smile to the more candid authentic moments. Her attention to detail and ability to tell a story through her photography truly sets her apart. We are incredibly grateful for her remarkable talent and the way she consistently delivers outstanding quality with professionalism, integrity, grace and genuine care from start to finish.
I wholeheartedly recommend Alecia for any special occasion, she is super sweet and incredibly kind ~ a true delight to work with!
Price assessment: Great price
Services: Senior class photography
Response from the owner · 8 months ago
Oh my gosh - you just made my heart so so full! Thank you so much for all of your kind words Jen! I'm so happy that Aidan felt so comfortable and at ease with me. I try to make it as fun and relaxed as possible (esp for the dudes 😋). I can't wait to do more photos for you and your family. You are truly a gem to work with! Thank you again Jen!
R
Roxanne Meldrum4 reviewsiTotal number of Google reviews Roxanne has written across all businesses on Google Maps, not just this one.
So happy with my branding photos that Alecia did for me! On the day of our shoot, she helped me relax and was super open to what I was looking for and made some good suggestions as well! She was able to expertly edit some background issues in a couple pictures to make them look perfect. I would highly recommend Alecia and her very skilled camera!
Response from the owner · 8 months ago
Roxanne, I'm so glad you are happy with your branding photos! Your website looks great with them! I'm so happy I was able to help you relax and do what you were looking for :) Can't wait to work with you more in the future. Thanks again Roxanne!