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Lomas Veterinary Clinic

Veterinarian · Albuquerque, NM · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%50+12.1Value 14%87+12.3Replies to reviews 7%11+0.8Craft & service penalty99−0.1Momentum penalty9−9.1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 32 pet nutritionistsPosition by Experts Score among all companies we track in this category. · better than 13%
4.8 ★★★★★ 163 Google reviews · 24 photos
92%five-star reviews
4.17★last 12 monthsAverage stars on reviews from the last 12 months only.
12.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Lomas Veterinary Clinic at a glance

Google reviewers rate Lomas Veterinary Clinic 4.8 out of 5 based on 163 reviews. Clients frequently praise the staff's compassion, punctuality with emergencies, and transparent pricing for services like dental work and end-of-life care. However, several low-star reviews cite specific instances of perceived rudeness, refusal to treat certain injuries, and conflicts regarding pet custody or political interactions.

  • Google rating: 4.8 out of 5 from 163 reviews (92% five-star).
  • Reviews on this page: 163 Google reviews (117 with written comments, 9 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Pet Nutritionist serving Albuquerque, New Mexico.

Data from Google, last updated October 25, 2026.

Score profile vs other pet nutritionists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction74Reliability50Craft & service99Value87Momentum9Replies to reviews11Satisfaction: 74 (median 83)Reliability: 50 (median 77)Craft & service: 99 (median 90)Value: 87 (median 88)Momentum: 9 (median 100)Replies to reviews: 11 (median 58)
Lomas Veterinary ClinicPet Nutritionists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lomas Veterinary Clinic: 74/100 on this factor. Category median: 83.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lomas Veterinary Clinic: 50/100 on this factor. Category median: 77.C
50
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lomas Veterinary Clinic: 99/100 on this factor. Category median: 90.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lomas Veterinary Clinic: 87/100 on this factor. Category median: 88.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lomas Veterinary Clinic: 9/100 on this factor. Category median: 100.F
9
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lomas Veterinary Clinic: 11/100 on this factor. Category median: 58.F
11

Bar = this company · dark tick = category median.

Star ratings

163 Google reviews we collected

  • 5 stars15092%
  • 4 stars64%
  • 3 stars21%
  • 2 stars11%
  • 1 star42%

Praise vs complaints

Phrases our text analysis found in 117 written reviews

  • Praise10797%
  • Complaints33%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price114%
  • Reasonable571%
  • Overpriced00%
  • Not sure114%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6055%
  • Would recommend1615%
  • Quality & results87%
  • Speed & response87%
  • Honesty & trust87%
  • Price & value76%
  • Communication33%

What customers talk about

We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very helpful in assessing a stray cat I brought in.”
    “Flower will say something very rude to you if you make a small mistake, such as touching your own animal, and then she will leave the room and go comp…”
  • “Super thankful for all the staff and highly recommend others to check them out!”
  • “They did a wonderful job, the price was a relief (other vets quoted me 3-4x more for the same procedure) and my cat's breath has never been better!”
  • “They take such good care of my kitty and if something is wrong they get you in fast.”
  • “Ignacio lived with congestive heart failure and when he became too sick , my husband and I trusted Dr.”
  • “Fees are reasonable, not rock bottom and not sky high.”
  • “Willing to spend necessary time to explained things.”

People customers mention

  • Flower 43 reviews
  • Flowers 16 reviews
  • Faith 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Lomas Veterinary Clinic for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

DebbieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dr. Flower and her staff are all so very kind. We’re full-time RV travelers, and one of the things I’ve worried about most is finding good veterinary care for my two senior Corgi boys while we’re on the road. I did not have that worry at this office. Dr. Flower and her staff were kind, personable, and welcoming. I…

Grace14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nothing but good things to say about Dr. Flower and her staff. My cats are in good hands!

L13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dr Flower is wonderful and Laurel and everyone in the office are too. Thank you to this team for the skilled and compassionate care you have given to our family.

Timmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

I thought I was doing a good thing for my friends dog and taking her there to have her pups in a safe area they made sure to never let my best friend have her baby again they got rid of her dog and the puppies and they had a contract saying the dog and puppies go back to her after she is done being a good mother to…

Not sureService not listed
Renee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dr. Flower and her staff are so helpful, caring, and lovely. I've been bringing my senior cat here and he recently had dental work done. They did a wonderful job, the price was a relief (other vets quoted me 3-4x more for the same procedure) and my cat's breath has never been better! Thank you for everything Dr. Flower <3

Great price
Jeremiah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Letting your employees publicly shame a client because of their political beliefs is wrong. If you allow that publicly I can only imagine how the pet gets treated.

Photos

Customer reviews

4.8 ★★★★★ 163 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Debbie PackerLocal Guide · 19 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Flower and her staff are all so very kind. We’re full-time RV travelers, and one of the things I’ve worried about most is finding good veterinary care for my two senior Corgi boys while we’re on the road. I did not have that worry at this office. Dr. Flower and her staff were kind, personable, and welcoming. I brought Griswold in to have a cyst checked. It had become large and actually busted before our appointment, but she checked it (and another one) and made sure he was okay. Most importantly, she made Griswold feel very comfortable. He can be a little particular about people, so when he licked her, I knew he had decided she was okay. Experiences like this make me feel a little less nervous about finding good veterinary care as we continue traveling. If we lived in Albuquerque, Dr. Flower would absolutely be the kind of veterinarian I would want caring for our dogs long-term.

James Berry9 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Caring/compassionate. Willing to spend necessary time to explained things.

  • Services: Large animals
Patrick RuskLocal Guide · 130 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful in assessing a stray cat I brought in.

  • Price assessment: Reasonable price
Tinker BellLocal Guide · 14 reviewsTotal number of Google reviews Tinker has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wisdom and a caring heart is what you get from Dr. Flower.

José AragónLocal Guide · 88 reviewsTotal number of Google reviews José has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They refused to take out 30 porcupine quills from my dog

Grace Lerner14 reviewsTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nothing but good things to say about Dr. Flower and her staff. My cats are in good hands!

L B13 reviewsTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr Flower is wonderful and Laurel and everyone in the office are too. Thank you to this team for the skilled and compassionate care you have given to our family.

Timmy Barnett2 reviewsTotal number of Google reviews Timmy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I thought I was doing a good thing for my friends dog and taking her there to have her pups in a safe area they made sure to never let my best friend have her baby again they got rid of her dog and the puppies and they had a contract saying the dog and puppies go back to her after she is done being a good mother to her pups now they won't give her a copy of the contract at all I see her cry every night for her dog it's really sad to see it makes me feel really bad for her and I wish I could do something to help for get her baby back again and into her arms again too!

  • Price assessment: Not sure
  • Services: Service not listed
Renee Rizzo6 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Flower and her staff are so helpful, caring, and lovely. I've been bringing my senior cat here and he recently had dental work done. They did a wonderful job, the price was a relief (other vets quoted me 3-4x more for the same procedure) and my cat's breath has never been better! Thank you for everything Dr. Flower <3

  • Price assessment: Great price
Cruz ChavezLocal Guide · 39 reviewsTotal number of Google reviews Cruz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

EXCELLENT! Dr Flower always goes over and about on the care of my 2 doggies!

  • Price assessment: Reasonable price
  • Services: Service not listed

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