Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Lone Star Chimney holds a 5/5 rating from 483 reviews, with the owner responding to 99% of feedback. Customers frequently cite punctuality, clear communication, and competitive pricing for services including chimney sweeps, cap replacements, mortar repairs, and fireplace installations. While most praise the professionalism and thoroughness of the work, lower-rated reviews note that technicians sometimes lack specific knowledge regarding gas insert conversions or installation details.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
483 Google reviews we collected
Phrases our text analysis found in 465 written reviews
How often each topic comes up in the written reviews
We read 465 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thank you Lone Star Chimney for a professional job!”
“Lone Star Chimney did a wonderful job replacing my chimney cap and liner.”
“…edly, they lie and they make repairs with specific materials and with poor quality, do not hire them, they are laughing at the clients, they are only…”
“Val was exactly on time and did an amazing and professional job on cleaning our gas fireplace logs and glass!”
“I would definitely recommend Lone Star Chimney for chimney repairs and maintenance.”
“He walked me through what was wrong, and what my options were.”
“I received a competitive price for the service and within days I had a brand new chimney cap.”
“Every step Lone Star took was efficient, professional and honest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Lone Star Chimney for 8 kinds of job. Pick one to see what they paid and said.
Edgar did a fantastic job. From the initial inspection to the execution of the job. Professional and thorough from start to finish! Highly recommend.
Edgar came out to do a chimney sweep and cap cleaning. Very knowledgeable and efficient at what he does! After having a different company come out the day before I decided to call lonestar chimney! So happy I did! They came out, inspected, and cleaned the fireplace the same day!
Lone Star Chimney did a wonderful job replacing my chimney cap and liner. I received a competitive price for the service and within days I had a brand new chimney cap. Now I no longer have to worry about birds or squirrels nesting in my chimney! Thank you Lone Star Chimney for a professional job!
Val was exactly on time and did an amazing and professional job on cleaning our gas fireplace logs and glass! Would recommend 100%! Thank you, Val!
Val was professional and timely. He walked me through what was wrong, and what my options were. The whole process was seamless.
From inspection to fixing the chimney and cleaning the fireplace they all did a great job Everybody
| Job | Reviews | Category typical |
|---|---|---|
| Chimney repair & restoration | 32 | — |
| Chimney inspections | 31 | — |
| Chimney cleaning | 21 | — |
| Chimney flue cleaning | 16 | — |
| Stove & fireplace cleaning | 11 | — |
| Rain cap installation | 11 | — |
| Fireplace installations | 9 | — |
| Smoke chamber cleaning | 6 | — |
5.0 ★★★★★ 483 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Edgar did a fantastic job. From the initial inspection to the execution of the job. Professional and thorough from start to finish! Highly recommend.
Edgar came out to do a chimney sweep and cap cleaning. Very knowledgeable and efficient at what he does! After having a different company come out the day before I decided to call lonestar chimney! So happy I did! They came out, inspected, and cleaned the fireplace the same day!
Shelby, glad the team could step in and make your experience a better one! Edgar takes pride in doing things right, and it's wonderful to know everything was taken care of in one visit. Thanks for giving Lone Star Chimney a chance and trusting the team with your fireplace!
Lone Star Chimney did a wonderful job replacing my chimney cap and liner. I received a competitive price for the service and within days I had a brand new chimney cap. Now I no longer have to worry about birds or squirrels nesting in my chimney! Thank you Lone Star Chimney for a professional job!
JT, that new chimney cap looks fantastic! Keeping unwanted visitors out of the chimney is a big part of protecting your home, and the team is happy to have helped with that. Thanks for trusting Lone Star Chimney and sharing the before-and-after photos!
Val was terrific and answered all my questions. Great service.
Sue, making sure every question gets answered is something Val takes seriously. The team truly appreciates your kind words and is glad you had such a positive experience!
Val was exactly on time and did an amazing and professional job on cleaning our gas fireplace logs and glass! Would recommend 100%! Thank you, Val!
Steve, Val will be glad to hear how pleased you are with his work! Thanks for trusting Lone Star Chimney with your fireplace and for the wonderful recommendation. The team truly appreciates it!
Val was professional and timely. He walked me through what was wrong, and what my options were. The whole process was seamless.
Timothy, making the process easy and stress-free is always a priority. Val takes pride in helping homeowners feel confident about their decisions. Thanks for choosing Lone Star Chimney and sharing your experience!
From inspection to fixing the chimney and cleaning the fireplace they all did a great job Everybody
Rodney, it's always rewarding to see a project come together from start to finish. The team is happy to have taken care of your chimney and fireplace needs. Thanks for trusting Lone Star Chimney and sharing your experience!
Took care of my chimney and drywall fast and exceptionally well
Tim, glad the team could get everything taken care of so efficiently! Thanks for choosing Lone Star Chimney and giving the team the opportunity to help. Your feedback means a lot!
Great communication, professional, and on time. Quality work.
Reyna, thanks for the kind words! The team is happy to have made your experience a smooth one. Lone Star Chimney truly appreciates your trust and support!
Niv did a great job Explaining the issue and getting it resolved quickly, we appreciate his help So look at the difference this is before this is after everything is cleaned out
Eric, what a difference a good cleaning can make! Niv will be happy to know his work left such a positive impression. Thanks for trusting Lone Star Chimney and sharing your experience!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
