Analyzing 10,644,79710.6M ReviewsFor 30,20230.2K Experts
Customers consistently praise Long Family Electric for punctual arrivals, clear communication, and fair pricing across various residential and commercial projects. Reviewers highlight the team's professionalism, responsiveness to inquiries, and willingness to address issues promptly, even when errors occur. Services range from light fixture installations to complex generator repairs, with clients noting the company's flexibility in scheduling and transparent invoicing processes.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
21 Google reviews we collected
Phrases our text analysis found in 21 written reviews
How often each topic comes up in the written reviews
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fantastic people, professional and responsive even weeks after the install”
“Rob came out and quickly diagnosed and fixed the issue.”
“David Long is a friendly professional who gladly explained the issue and then did an excellent job of repair.”
“Pricing is very fair and he gave me a military discount.”
“I would definitely recommend them for any electrical work you may need.”
“Robert came in to do the work and kept me informed every step of the way to make sure I was happy.”
“I consider that more than fair and obviously honest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Long Family Electric for 3 kinds of job. Pick one to see what they paid and said.
I can’t say enough good things about this company. Whenever you call, they are always extremely friendly and professional. If for some reason they can’t get to the phone or need to call you back, they always call back exactly when they say they will. I’ve had them out to my property multiple times, and used them as…
I want to say thank you , thank you. Long Family Electric was professional, friendly and very courteous. They showed up when they said they would. They answered all my questions and worked swiftly. My new lights are keeping this old lady out of the dark.
David Long is a friendly professional who gladly explained the issue and then did an excellent job of repair. On time with a positive attitude, I would highly recommend Long’s Family Electric.
You can tell more about what a company is like when something goes wrong than when it goes right. In our case the fault was Long Family Electric's. They admitted it with no excuses or hesitancy. They quickly made it right. No one is perfect, perhaps me less than most, so I will take a company that provides customer…
Rick, David and Robert were so great to work with. I needed multiple things installed outside of my house before winter and Rick was great working me in. David came out and made sure of everything I needed done for the estimate. Robert came in to do the work and kept me informed every step of the way to make sure I…
Rob did an excellent job! Had them install some exterior and interior outlets. Would definitely recommend for anyone looking for an electrician.
| Job | Reviews | Category typical |
|---|---|---|
| Electrical outlet & switch installation | 3 | $158–$807 |
| Light fixture installation | 3 | $93–$1.2k |
| Outdoor lighting installation | 2 | — |
5.0 ★★★★★ 21 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fantastic people, professional and responsive even weeks after the install
Thank you for the review
I can’t say enough good things about this company. Whenever you call, they are always extremely friendly and professional. If for some reason they can’t get to the phone or need to call you back, they always call back exactly when they say they will. I’ve had them out to my property multiple times, and used them as subcontractors for various other projects through work. If for some reason, they are going to be running a few minutes late, even as little as 15 minutes, they always give me a call, at least an hour in advance and let me know. I have no problem referring them to anyone I know in need of any type of electrical work. Extremely professional, no complaints at all. Great company!
Thank you for the review, Tanner!
Great guys!!!! Rick is a boss on the phone!!!
I want to say thank you , thank you. Long Family Electric was professional, friendly and very courteous. They showed up when they said they would. They answered all my questions and worked swiftly. My new lights are keeping this old lady out of the dark.
Thank you, Lu, for the great review!
David Long is a friendly professional who gladly explained the issue and then did an excellent job of repair. On time with a positive attitude, I would highly recommend Long’s Family Electric.
Thank you, Rick, for the review! We appreciate it. : )
You can tell more about what a company is like when something goes wrong than when it goes right. In our case the fault was Long Family Electric's. They admitted it with no excuses or hesitancy. They quickly made it right. No one is perfect, perhaps me less than most, so I will take a company that provides customer service like Long Family Electric every time.
Glad to make it right! Thank you for the 5 star review!
Rick, David and Robert were so great to work with. I needed multiple things installed outside of my house before winter and Rick was great working me in. David came out and made sure of everything I needed done for the estimate. Robert came in to do the work and kept me informed every step of the way to make sure I was happy. Also he was really patient with all of my questions. I would definitely recommend them for any electrical work you may need.
We appreciate the review! And we appreciate your patience during this busy time and labor shortage, as you had to wait awhile to get scheduled.
Rob did an excellent job! Had them install some exterior and interior outlets. Would definitely recommend for anyone looking for an electrician.
Thank you for your review! Glad to hear that Rob continues to aim for customer satisfaction.
Although I have not had a need for electrical services, I recently met David Long and instantly felt that he is committed to serving his clients with their best interest in mind and is passionate about performing at the highest level with professionalism. I strongly recommend you call and give his team an opportunity to earn your business - you will be quite surprised with their impressive customer care.
Highly recommended! Rob and Alfie were very knowledgeable and professional. My old house presented a few challenges but they handled them expertly. THANK YOU!!!
Ralph, your review means a lot. Glad to help you with the challenges and find solutions. We are glad to have Rob and Alphy on our crew.
Analyzing 10,644,79710.6M ReviewsFor 30,20230.2K Experts
