How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELords Chimney
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 22 fireplace installation & repair · 4.9★ from 473 Google reviews
Report card
Percentile vs other fireplace installation & repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Lords Chimney for 8 kinds of job.
Lords Chimney for chimney inspections
Clear ✕All 86 Google reviews tagged “Chimney inspections” · showing 80
Very friendly, great service, arrived early, very knowledgeable. Would work with again. Craig is really nice and like working with him.
Great company. Showed up on time and took pictures so I could better understand the issue. Good communication.
Just got a chimney/fireplace inspection and a couple of estimates for repairs. After a thorough inspection, Craig did a great job explaining in detail all he found and all that is on the estimates. No mess was left at all. He even wore shoe covers. Really impressed with the communication leading up to the…
Anthony and Issac were fantastic! Anthony was extremely knowledgeable and helpful. He was on time and very professional. I would recommend Anthony and Lords chimney to anyone looking to inspect or repair their chimney/fireplace!
Service: Chimney sweep and inspection. Very professional, courteous and thorough. Craig explained what he was doing at each step of the process. He also gave detailed information about what he found as well as provided recommendations and estimates to keep my fireplace/chimney in top working order. The work was…
Techs were very helpful and knowledgeable
Anthony did a great job inspecting and sweeping our chimney. Great customer service and very friendly.
Very polite, kept everything clean, and were very friendly - especially with my very inquisitive child! They even can a little early and we’re done sooner than I expected. Definitely would recommend.
Very professional, clean, neat and efficient
Our experience was great! Techs were very knowledgeable and courteous. We will use Lords in the future.
Technicians Miguel and Issac were very professional and answered all of my questions. Office representative Milly was very responsive in assisting with scheduling. Highly recommend.
Miguel was thorough, polite and knowledgeable. He inspected my chimney and installed remote gas logs for me. Very pleased with result.
Working with Craig & Ryan was awesome. Craig was very professional & spent time explaining issues around having a bird nest on the chimney cage. The nest was new & had no baby birds so it was easy to remove the incomplete nest. Very good safety precautions were used to get to the chimney vent cage. Unique…
VERY professional. Will use again.
Professional, clean and prompt. Could not ask for better service.
Mr Yanez was very professional and did a very through inspection!
Very professional. Would highly recommend
Miquel came for chimney leak inspection. He was very professional, considerate and nice. Overall, a great experience!
My experience was good I would use them again
He did a great job diagnosing our problem. He kept a clean work area and made sure everything was back in its place before leaving.
Anthony was very professional, answered all my questions, and made sure the work space was as clean as when he arrived.
Miguel was professional and on time. He conducted a thorough inspection and provided documentation regarding our fireplace issue.
Fireplace repair.
Great professional service! Exceptional pricing...
He was a great technician who made the whole process easy to understand and to experience. He was relatable and very convenient. Customer service was superb and he made proper communications to ensure safety & security for both parties involved. I knew who was coming to my door & when he was coming thanks to his…
Professional service and very timely. The service technician was very helpful. Anthony was great! He was efficient and honest.
Cody performed a very thorough inspection and evaluation of the chimney and firebox. He was very polite, professional and knowledgeable.
Highly recommend Lord's Chimney. Cody was prompt, professional and very organized. Left the area surrounding the fireplace clean. He thoroughly explained everything as he went through each step of the inspection process. I have complete peace of mind using my fireplace now.
Had a great experience with Lord's Chimney. we bought a place that has a propane insert a fireplace and have not used it... we wanted to have the chimney inspected and the appliance. I had to do some repairs to the propane line which I thought were complete at the time they showed up however I found out that there…
Very thorough and the first guy out of 5 companies to visit that had solutions to my issues. Very knowledgeable to say the least.
Very organized, knowledgable and responsive. Offered several options to repair our problem. The repairs are very expensive but we knew we have a serious problem with our outdoor fireplace.
This is my first time using Lord's and they have earned my business. Anthony was knowledgeable, professional, and extremely helpful. Everything was clearly explained and he also offered a few maintenance tips, you don't find may honest people like that anymore, especially now. Good people are hard to keep and if…
Caught two birds who came in the chimney this week (safely released unharmed). This company came out to do an inspection. They communicated well, were on time, professional and gave us photos, options and written options and estimates! Great experience. Will be following up with them for remedying our issues!
We have used Lord's Chimney in the past. Our service technician Cody was on time, very professional and took great care of finding the parts needed for our repairs. Very pleased and would highly recommend Lord's Chimney.
Marlon was professional and thorough in his inspection. The gas line was turned off, but he provided value feedback about the airflow in the house in relation to the fireplace. Great experience and I recommend him highly.
Cody was very knowledgeable, professional and informative. Very pleased.
I had a consult for gas log installation. Anthony was professional and courteous. He explained what to expect of the visit. He then explained the findings and next steps to move forward. I have already scheduled the actual gas log installation. Lord’s Chimney services are reliable, professional, and operate with integrity!
Cody is very knowledgeable in his field, professional, and responsive. Gave me recommendations. Learn something new everyday.
Cody inspected our fireplace both inside and outside. He explained what he saw and made recommendations for repair. I am still waiting for the written report to determine completion of the work he recommended.
Marlon was timely, very professional and thorough although I was shocked at the price of proposed repairs and maintenance. I could rebuild my entire chimney and fireplace at the price quoted.
Cody was awesome! Did a great job and was super fast. Great guy and very professional.
Excellent, exactly as described, professional friendly staff
Very professional and willing to explain all findings. Great communication. Would absolutely recommend.
The entire process was transparent, professional, and free of any pressure whatsoever. They provided honest feedback as well as a variety of options for my old fireplace and left my home spotless. Highly recommend to any new homeowners or anyone looking for an assessment or service.
Anthony was wonderful. They were really helpful and knowledgeable. They didn’t try to up-sell. We were very pleased!
Lords was great. Ivan, our technician, was friendly and patiently answered all of our questions, and gave us multiple quotes about potential options we had related to our issue. In fact, he called and let me know that he could be by earlier than originally scheduled, but only if earlier worked for me. While I did…
Cody arrived on time and was very friendly, knowledgeable and straightforward. Great service!
Cody arrived on time. Very courteous. Excellent communications of what is expected of him. Observed Covid 19 precautions. Observed all roof/ ladder safety precautions. Communicated his findings in ways I could understand. Very pleased. Already recommended your company to my neighbors .
Great job! Everything thoroughly explained.
Very professional. Answered all of our many questions. Solved our fireplace problems. Would definitely use Lords again and recommend to friends.
Efficient and explained the process and findings as they went. Would recommend.
Cody from Lords Chimney performed an inspection on our chimney today. He was prompt, clean, and very helpful. He explained the issues with our chimney, and gave us good options for how to address the problems. We will definitely use Lords Chimney again.
Anthony was very professional and friendly. Highly recommend!
Professional, knowledgeable, on-time and friendly. I would recommend this company. Cody was super.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Chimney inspections | 86 | — |
| Chimney repair & restoration | 22 | — |
| Dryer vent cleaning | 20 | — |
| Chimney cleaning | 16 | — |
| Stove & fireplace cleaning | 14 | — |
| Chimney flue cleaning | 12 | — |
| Fireplace installations | 11 | — |
| Rain cap installation | 8 | — |
