Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Lords Chimney logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Lords Chimney

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 22 fireplace installation & repair · 4.9★ from 473 Google reviews

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Report card

Percentile vs other fireplace installation & repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lords Chimney is better than 94% of fireplace installation & repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lords Chimney is better than 95% of fireplace installation & repair.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lords Chimney is better than 100% of fireplace installation & repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lords Chimney is better than 100% of fireplace installation & repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lords Chimney is better than 100% of fireplace installation & repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lords Chimney is better than 96% of fireplace installation & repair.A
96

Reviews for your job

Customers hired Lords Chimney for 8 kinds of job.

Lords Chimney for stove & fireplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove & fireplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6

All 14 Google reviews tagged “Stove & fireplace cleaning”

Nathan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Everything went great! Craig and Anthony were both a great help on each of their service dates and got my fireplace to a better condition!

Stove & fireplace cleaningFireplace installations+ Punctuality+ Quality+ Professionalism
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From speaking to Molly in making the appointment, to having Miguel and his partner do our house chimney inspection and sweep, everything was done very professionally and with courtesy. The gentlemen were friendly and knowledgeable and provided my aunt with the costs for several options to repair and convert the…

Stove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
Doug6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, clean and prompt. Could not ask for better service.

Chimney inspectionsStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
Timi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He did a great job diagnosing our problem. He kept a clean work area and made sure everything was back in its place before leaving.

Chimney inspectionsChimney repair & restorationStove & fireplace cleaning+ Responsiveness+ Punctuality+ Professionalism
TannerLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody and Craig came out for an inspection and chimney sweep. They were professional with explaining to me the steps of the process and working around our dogs. They let me know that I didn’t need the cleaning and were wonderful in installing a new fireplace kit. Great to work with and would go back to them in the future

Fireplace installationsStove & fireplace cleaning+ Responsiveness+ Quality
Baxter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fireplace repair.

Chimney inspectionsStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
Lea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We have used Lord's Chimney in the past. Our service technician Cody was on time, very professional and took great care of finding the parts needed for our repairs. Very pleased and would highly recommend Lord's Chimney.

Chimney inspectionsChimney repair & restorationStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cody was awesome! Did a great job and was super fast. Great guy and very professional.

Chimney inspectionsDryer vent cleaningStove & fireplace cleaning+ Responsiveness+ Punctuality+ Professionalism
Shirley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dryer vent cleaningStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
Luci4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Stove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
Ara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Stove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Chimney inspectionsStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
MatthewLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney flue cleaningFireplace installations+ Responsiveness+ Punctuality+ Quality
Susie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Chimney cleaningChimney inspectionsStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Chimney inspections86—
Chimney repair & restoration22—
Dryer vent cleaning20—
Chimney cleaning16—
Stove & fireplace cleaning14—
Chimney flue cleaning12—
Fireplace installations11—
Rain cap installation8—

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