Analyzing 10,220,88410.2M ReviewsFor 28,91328.9K Experts

Experts Reviews · Company report
Louise Michaud Photographer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Louise Michaud Photographer

Lawrence, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 160 videographers · 5.0★ from 230 Google reviews

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Report card

Percentile vs other videographers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Louise Michaud Photographer is better than 95% of videographers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Louise Michaud Photographer is better than 91% of videographers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Louise Michaud Photographer is better than 100% of videographers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Louise Michaud Photographer is better than 100% of videographers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Louise Michaud Photographer is better than 100% of videographers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Louise Michaud Photographer is better than 67% of videographers.B
67

Reviews for your job

Customers hired Louise Michaud Photographer for 3 kinds of job.

Louise Michaud Photographer for corporate photography

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Corporate photography”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Corporate photography”

Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We were thrilled to have Louise and Mike photograph are annual corporate breakfast event. They did such a fabulous job, the pictures are phenominal, and they were both a joy to work with! Highly recommend!

Corporate photography
Megan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Louise is an absolute pro! I came in for a headshot update for work (Slack, Outlook, LinkedIn, the usual), and she made the whole experience so easy and fun. She has a gift for putting you at ease in front of the camera - I walked in a little nervous and walked out feeling like a total model. Professional, warm, and…

Great priceHeadshot photographyCorporate photographyHeadshots and portraits
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Working with Louise was an absolute pleasure! She’s incredibly professional, creative, and made the entire session fun and effortless. The photos came out stunning—exactly what I needed for my website and social media. I couldn’t be happier with the results and highly recommend her to anyone looking for top-notch photography!

Corporate photographyHeadshots and portraits
Bald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Louise & Mike know how to guide someone who is not camera friendly. That would be me. They worked as a team to get me to relax, act natural and even manage a few legitimate smiles. I highly recommend them for any in the Salem MA area looking for quality photographs in a fun relaxing atmosphere. Thanks again Louise and Mike,

Customer photo from Bald's review
Great priceCorporate photographyHeadshots and portraits
Norman1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience with Louise was nothing less than perfect. The level of professionalism, customer experience, and quality provided by her and her assistant Mike was a breath of fresh air. From the very first contact with them I knew I was in the hands of experts. The whole experience was stress free, smooth, caring,…

Headshot photographyCorporate photography

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 82%Reasonable 18%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Headshot photography14—
Headshots and portraits6—
Corporate photography5—

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