Experts Reviews · Company report
Louise Michaud Photographer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Louise Michaud Photographer

Lawrence, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 160 videographers · 5.0★ from 230 Google reviews

Report card

Percentile vs other videographers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Louise Michaud Photographer is better than 95% of videographers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Louise Michaud Photographer is better than 91% of videographers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Louise Michaud Photographer is better than 100% of videographers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Louise Michaud Photographer is better than 100% of videographers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Louise Michaud Photographer is better than 100% of videographers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Louise Michaud Photographer is better than 67% of videographers.B
67

Reviews for your job

Customers hired Louise Michaud Photographer for 3 kinds of job.

Louise Michaud Photographer for headshot photography

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Headshot photography”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Headshot photography”

Megan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Louise is an absolute pro! I came in for a headshot update for work (Slack, Outlook, LinkedIn, the usual), and she made the whole experience so easy and fun. She has a gift for putting you at ease in front of the camera - I walked in a little nervous and walked out feeling like a total model. Professional, warm, and…

Great priceHeadshot photographyCorporate photographyHeadshots and portraits
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Louise was an absolute delight to work with, and she produced beautiful photos for my publicity and social media accounts. Several of my colleagues have told me that they think they are the best photos that I have ever had done. She was kind, endlessly patient, had a wonderful sense of humor, and I would recommend her exceptional work to anybody at all.

Great priceHeadshot photographyPortrait photographyHeadshots and portraits
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Louise is fantastic. Patient, responsive, easy to work with, and very helpful and knowledgeable selecting settings, postures, lighting, and and helped me pick my outfits. If you decide to work with her I think you will have an excellent experience like I did.

Great priceHeadshot photographyHeadshots and portraits
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From start to finish, the experience was amazing. The talent and eye for photography brought true beauty to my headshot and captured a picture that felt both professional and genuine. I absolutely love the final image and would gladly work with them again.

Great priceHeadshot photography
Ellen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Louise was amazing. She put me at ease immediately and took the time to listen to what I wanted from the session. She made the entire process about me and not her ego. And I was ecstatic about the photos.

Great priceHeadshot photography
Meredith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Louise and Mike were such a pleasure to work with! They were eager to get you the best headshot you wanted and the quality was exceptional. Will absolutely be using them again in the future and highly recommend!

Headshot photography
Merlinda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ms. Louise was amazing to work with! She gave great direction on how to pose, including how to stand and angle my head for the best shots. She also paid attention to the little details, like fixing any out-of-place hairs, which made such a difference in the final photos. She made the entire experience comfortable and enjoyable, and I highly recommend her!

Headshot photography
Kristi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Louise (and Mike) were part of a conference I attended. They provided a free headshot and they were great to work with. Very personable and made me feel comfortable. The resulting picture was natural and professional. I would recommend.

Headshot photography
Trisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had an amazing experience working with Louise and Mike for my recent professional headshots at an event! From start to finish, they made me feel comfortable, confident, and completely at ease in front of the camera. Their attention to detail, creativity, and guidance throughout the session truly made a difference.…

Headshot photography
Tracy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had my headshot taken by Louise and Mike for my Mobile Bar business Raise The Bar Events. I've never had a headshot taken before so I was more than a little nervous, but Louise and Mike were so fun and we literally laughed the whole time as they were snapping away. I love my new professional headshot and will be…

Great priceHeadshot photography
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was warmly welcomed by Louise and Mike to their studio. Easy access & parking in Salem. Louise shared effective suggestions on ways to capture a professional headshot for my work role. The pictures were perfect. Thank you!

Headshot photography
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We recently moved to a new headshot photographer after the one we had worked with for years moved into a different business. We are a law firm and the employees are not used to being in front of the camera. Louise Michaud came highly recommended to us and exceeded our expectations. We have had two sessions there and…

Headshot photography
gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an absolutely great time during the photo session. I was made to feel comfortable and was able to relax for the best presentation of myself. Thanks for helping to make me look great Louise and Mike. G

Headshot photography
Norman1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience with Louise was nothing less than perfect. The level of professionalism, customer experience, and quality provided by her and her assistant Mike was a breath of fresh air. From the very first contact with them I knew I was in the hands of experts. The whole experience was stress free, smooth, caring,…

Headshot photographyCorporate photography

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 82%Reasonable 18%Overpriced 0%Not sure 0%

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