Analyzing 10,220,88410.2M ReviewsFor 28,91328.9K Experts

Experts Reviews · Company report
Louise Michaud Photographer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Louise Michaud Photographer

Lawrence, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 160 videographers · 5.0★ from 230 Google reviews

📞 Call (978) 375-5507Request a call backWebsite ↗

Report card

Percentile vs other videographers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Louise Michaud Photographer is better than 95% of videographers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Louise Michaud Photographer is better than 91% of videographers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Louise Michaud Photographer is better than 100% of videographers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Louise Michaud Photographer is better than 100% of videographers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Louise Michaud Photographer is better than 100% of videographers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Louise Michaud Photographer is better than 67% of videographers.B
67

Reviews for your job

Customers hired Louise Michaud Photographer for 3 kinds of job.

Louise Michaud Photographer for headshots and portraits

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Headshots and portraits”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Headshots and portraits”

Megan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Louise is an absolute pro! I came in for a headshot update for work (Slack, Outlook, LinkedIn, the usual), and she made the whole experience so easy and fun. She has a gift for putting you at ease in front of the camera - I walked in a little nervous and walked out feeling like a total model. Professional, warm, and…

Great priceHeadshot photographyCorporate photographyHeadshots and portraits
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Louise was an absolute delight to work with, and she produced beautiful photos for my publicity and social media accounts. Several of my colleagues have told me that they think they are the best photos that I have ever had done. She was kind, endlessly patient, had a wonderful sense of humor, and I would recommend her exceptional work to anybody at all.

Great priceHeadshot photographyPortrait photographyHeadshots and portraits
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Louise is fantastic. Patient, responsive, easy to work with, and very helpful and knowledgeable selecting settings, postures, lighting, and and helped me pick my outfits. If you decide to work with her I think you will have an excellent experience like I did.

Great priceHeadshot photographyHeadshots and portraits
Kara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am incredibly impressed with the pictures Louise took of me! I was looking for promotional pictures for my forthcoming book to be published next year and also for my LinkedIn profile. Wow, she did not disappoint. I truthfully can say that looking at these pictures, I have never felt so beautiful! The process was…

Customer photo from Kara's reviewCustomer photo from Kara's review
Reasonable priceHeadshots and portraits
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Working with Louise was an absolute pleasure! She’s incredibly professional, creative, and made the entire session fun and effortless. The photos came out stunning—exactly what I needed for my website and social media. I couldn’t be happier with the results and highly recommend her to anyone looking for top-notch photography!

Corporate photographyHeadshots and portraits
Bald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Louise & Mike know how to guide someone who is not camera friendly. That would be me. They worked as a team to get me to relax, act natural and even manage a few legitimate smiles. I highly recommend them for any in the Salem MA area looking for quality photographs in a fun relaxing atmosphere. Thanks again Louise and Mike,

Customer photo from Bald's review
Great priceCorporate photographyHeadshots and portraits

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 82%Reasonable 18%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Headshot photography14—
Headshots and portraits6—
Corporate photography5—

Compare with

A.R PHOTOGRAPHY logoA.R PHOTOGRAPHYExperts Score 100Lawrence · 5.00★Waldy Photography Studio logoWaldy Photography StudioExperts Score 100Lawrence · 5.00★Metzger Studios logoMetzger StudiosExperts Score 99Lawrence · 5.00★