Air duct cleaning service · New Brunswick, NJ · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#50 of 175 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★280 Google reviews · 5 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$383typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Lowe's Air Duct Cleaning five stars based on 280 reviews, with the owner responding to 98% of them. Customers frequently cite punctuality, thorough cleaning of air ducts and dryer vents, and detailed explanations of the process. Positive feedback also highlights professional communication, including advance calls and appointment confirmations, along with reasonable and transparent pricing. Before-and-after photos are often mentioned as a useful feature. No recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 280 reviews (98% five-star).
Reviews on this page: 280 Google reviews (204 with written comments, 4 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 14, 2026.
Service: Carpet Cleaning serving New Brunswick, New Jersey.
Data from Google, last updated November 2, 2026.
Score profile vs other carpet cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Lowe's Air Duct CleaningCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lowe's Air Duct Cleaning: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lowe's Air Duct Cleaning: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lowe's Air Duct Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lowe's Air Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lowe's Air Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lowe's Air Duct Cleaning: 100/100 on this factor. Category median: 84.A
100
Bar = this company · dark tick = category median.
Star ratings
280 Google reviews we collected
5.0of 5
5 stars27398%
4 stars52%
3 stars21%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 204 written reviews
100%praise
Praise368100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price842%
Reasonable1053%
Overpriced00%
Not sure15%
$383+48% vs typical carpet cleaning
Middle half of what 15 customers paid ($271–$493) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12534%
Staff & attitude8824%
Speed & response6217%
Would recommend4913%
Communication247%
Price & value164%
Honesty & trust51%
What customers talk about
We read 204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He took the time to explain everything, answered all of my questions, and did an amazingly thorough job cleaning our air ducts.”
“From the moment he arrived, he was friendly, professional, and incredibly knowledgeable.”
“Service reps were timely and provided professional service.”
“Highly recommend and would absolutely use their services again.”
“Easy to schedule, good communication, good service.”
“Omar did a great job cleaning my dryer vent, good price too.”
“Easy scheduling, Transparent pricing, and kind plus professional technicians.”
People customers mention
Julio17 reviews
Hernandez4 reviews
Tony4 reviews
Job3 reviews
Martin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Lowe's Air Duct Cleaning for 3 kinds of job. Pick one to see what they paid and said.
EEdward8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Juan did an excellent job of cleaning the ducts. Went above and beyond by helping clear spaces around the vents. Provided comprehensive explanation of the process too. Was done within the 2 hours booked.
PPrashant5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Awesome service. Very reasonably priced.
And before and after pictures are an eye opener. Great job Jhordan
Paid $400–600Great priceHVAC duct & vent cleaning
JJulienLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Easy to schedule, good communication, good service. I had all our HVAC vents cleaned up after renovations, and the house immediately smelled 10 times better.
AAmber1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Technician (Jaime Rodriguez) called in advance of arrival and was timely. He was extremely efficient and was considerate of our home.
RRandyLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Very professional promptly scheduled me the technician showed up on time and did a great job. Pricing is extremely competitive with excellent quality. I would highly recommend Randy Fiocchi. Philadelphia, Pennsylvania
Paid $400–500Great priceHVAC duct & vent cleaning
JJeffreyLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Five stars for Lowe's Air Duct Cleaning!! I went online to look for a company to clean our air ducts and vents and came across Lowe's. I read the reviews and decided to schedule an appointment. I was immediately contacted by a representative who schedule our appointment for this past Saturday. On Friday evening, I…
Juan did an excellent job of cleaning the ducts. Went above and beyond by helping clear spaces around the vents. Provided comprehensive explanation of the process too. Was done within the 2 hours booked.
Price assessment: Reasonable price
Price: $200–400
Services: HVAC duct & vent cleaning
Response from the owner · a week ago
Edward, we appreciate the thoughtful review. Juan will be pleased to know his extra effort and clear explanations made a difference. It’s great to hear everything was completed efficiently and within the booked timeframe.
With appreciation,
The Team at Lowe’s Air Duct Cleaning
N
Noemi GrahamLocal Guide · 13 reviewsiTotal number of Google reviews Noemi has written across all businesses on Google Maps, not just this one.
I couldn’t be happier with the service from Juan at Lowe’s Air Duct Cleaning. From the moment he arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything, answered all of my questions, and did an amazingly thorough job cleaning our air ducts. You can tell he truly cares about doing quality work and making sure his customers are completely satisfied.
Our home feels fresher, and it’s reassuring to know the ducts were cleaned with such attention to detail. Juan went above and beyond, and his professionalism and work ethic really stood out. If you’re considering air duct cleaning, do yourself a favor and ask for Juan, you won’t be disappointed! Highly recommend and would absolutely use their services again. Thank you, Juan, for an outstanding experience!!
Price assessment: Great price
Services: HVAC duct & vent cleaning
Response from the owner · 2 months ago
Thank you so much for your wonderful review, Noemi. We’re thrilled Juan provided friendly, professional, and thorough service and we’ll be sure to pass along your kind words. It’s great to hear your home feels fresher and you appreciated the attention to detail. We appreciate the recommendation and look forward to serving you again.
Best,
The Team at Lowe's Air Duct Cleaning
J
James Margosian1 reviewiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Thank you for the kind words, James. We're glad you found our team thorough and professional. We appreciate your feedback and look forward to serving you again.
Best,
The Team at Lowe's Air Duct Cleaning
D
Dave McNeil10 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Thank you, Dave. We're thrilled Luis did an excellent job and will pass your kind words along to him. We appreciate your feedback and look forward to serving you again.
Best,
The Team at Lowe's Air Duct Cleaning
S
Susan Kim-FoleyLocal Guide · 15 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Thank you, Susan! We're glad our team was on time and professional during your dryer vent cleaning. We appreciate your feedback and your trust in us.
Best,
The Team at Lowe's Air Duct Cleaning
P
Prashant Bhat5 reviewsiTotal number of Google reviews Prashant has written across all businesses on Google Maps, not just this one.
Awesome service. Very reasonably priced.
And before and after pictures are an eye opener. Great job Jhordan
Price assessment: Great price
Price: $400–600
Services: HVAC duct & vent cleaning
Response from the owner · 3 months ago
Thank you so much, Prashant! We’re thrilled you enjoyed the service, found our pricing reasonable, and liked the before-and-after photos. I’ll be sure to pass your kind words along to Jhordan. We look forward to serving you again.
Best,
The Team at Lowe's Air Duct Cleaning
S
Sue Watson4 reviewsiTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Service reps were timely and provided professional service.
Price assessment: Reasonable price
Price: $200–400
Services: Service not listed
Response from the owner · 3 months ago
Thank you, Sue — we’re glad our team was timely and provided professional service. We appreciate your feedback and look forward to serving you again.
Best,
The Team at Lowe's Air Duct Cleaning
K
Kal LawlerLocal Guide · 16 reviewsiTotal number of Google reviews Kal has written across all businesses on Google Maps, not just this one.
Ivan I was very conscientious, doing his job in my home.
Price assessment: Reasonable price
Price: $200–400
Services: HVAC duct & vent cleaning
Response from the owner · 3 months ago
Thank you, Kal, for your kind words. We're glad Ivan was conscientious while working in your home and we'll be sure to pass your praise along to him. We appreciate you taking the time to share this and look forward to serving you again.
Best,
The Team at Lowe's Air Duct Cleaning
J
Julien SalmonLocal Guide · 8 reviewsiTotal number of Google reviews Julien has written across all businesses on Google Maps, not just this one.
Easy to schedule, good communication, good service. I had all our HVAC vents cleaned up after renovations, and the house immediately smelled 10 times better.
Price assessment: Reasonable price
Price: $200–400
Services: HVAC duct & vent cleaning
Response from the owner · 3 months ago
Thank you Julien for the wonderful review. We’re glad scheduling was easy and that our team’s communication and service left your home smelling so much fresher after the renovation. We appreciate you choosing us for your HVAC vent cleaning and are here if you need any future maintenance or recommendations.
Best,
The Team at Lowe's Air Duct Cleaning
J
Jackie Welch3 reviewsiTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Excellent Job by David! On-time, called before arrival, followed-up after completed work. Sent before and after photos. No surprise fees!
Price assessment: Great price
Services: HVAC duct & vent cleaning
Response from the owner · 4 months ago
Thank you, Jackie — we really appreciate the wonderful review! We’re thrilled David was on time, communicated clearly, sent before-and-after photos, and completed the work with no surprise fees. We’ll be sure to share your praise with him and the team. We appreciate your business and look forward to helping you again.
Best,
The Team at Lowe's Air Duct Cleaning
