iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%89+61.6Reliability 31%84+25.8Experts Score= 87Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#81 of 128 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 37%
4.8★★★★★41 Google reviews · 6 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate LRC Indoor Testing & Research 4.8 out of 5 based on 41 reviews. Customers frequently praise the company for punctual scheduling, detailed and timely reporting, and clear communication regarding complex air quality and mold issues. Many note that the team provides unbiased assessments without aggressive sales tactics and offers fair pricing compared to competitors. A recurring criticism in low-star reviews involves unhelpful customer service interactions where staff failed to answer specific questions about competitive advantages.
Google rating: 4.8 out of 5 from 41 reviews (95% five-star).
Reviews on this page: 41 Google reviews (36 with written comments).
Owner responses: the business replied to 7% of reviews.
Most recent review: October 30, 2026.
Service: Hazardous Material Removal Service serving Raleigh, North Carolina.
Data from Google, last updated November 1, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LRC Indoor Testing & Research: 89/100 on this factor. Category median: 93.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LRC Indoor Testing & Research: 84/100 on this factor. Category median: 92.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LRC Indoor Testing & Research: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
41 Google reviews we collected
4.8of 5
5 stars3995%
4 stars00%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 36 written reviews
98%praise
Praise9398%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2223%
Quality & results1617%
Speed & response1516%
Would recommend1516%
Communication1213%
Honesty & trust1112%
Price & value44%
What customers talk about
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional and thorough with recommendations as they do there testing.”
“A very thorough review of our church's air quality issues.”
“Shanda was very professional, efficient and provided all the details we needed regarding how the air quality test is conducted and when to expect results.”
“Mitch was a great professional to work with and I would recommend him and LRC to anyone needing their services.”
“He is one of those people that can explain complex information in an understandable way.”
“Trustworthy when so many remediation companies are not.”
“Fair pricing, accurate results is critical in our business and that's what we get from LRC.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTimothy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Perfect experience. Professional and thorough with recommendations as they do there testing. Easy choice to use them and completely satisfied in services. Trustworthy when so many remediation companies are not. This form does testing and analysis with no game of selling the recommended remediation - have them…
SSheryl6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Shanda was very professional, efficient and provided all the details we needed regarding how the air quality test is conducted and when to expect results.
LLee4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
LRC scheduled my service quickly. The technician arrived on time and was very detailed in taking the readings. The report arrived in a few days and the technician was more than happy to go through the report.
MMelissaLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I wish we called them out sooner. Brenden was incredibly informative, the appt was educational and honestly, gave us such peace of mind. He is one of those people that can explain complex information in an understandable way. I would encourage anyone that is concerned about air quality/mold to have LRC come out, it really was money well spent.
LLuke8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
LRC was a pleasure to work with. They have a team of indoor environmental professionals (IEP) who are properly accredited and use calibrated professional equipment, they have in-house lab equipment (for timely results and analysis). Their team was knowledgeable, helpful, and gave clear detailed answers to any…
AAlaina6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I cannot recommend LRC enough. Mitch completed an incredibly thorough home inspection for me. He was very professional and explained everything he was doing and answered all of my questions. He took the time to call both me and the property owner to explain the results of the report, offer advice and answers even…
Perfect experience. Professional and thorough with recommendations as they do there testing. Easy choice to use them and completely satisfied in services. Trustworthy when so many remediation companies are not. This form does testing and analysis with no game of selling the recommended remediation - have them do an unbiased and honest service and recommendations. This is just smart.
S
Sheryl Combee6 reviewsiTotal number of Google reviews Sheryl has written across all businesses on Google Maps, not just this one.
Shanda was very professional, efficient and provided all the details we needed regarding how the air quality test is conducted and when to expect results.
L
Lee Knight4 reviewsiTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
LRC scheduled my service quickly. The technician arrived on time and was very detailed in taking the readings. The report arrived in a few days and the technician was more than happy to go through the report.
C
Catherine Angell2 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
I wish we called them out sooner. Brenden was incredibly informative, the appt was educational and honestly, gave us such peace of mind. He is one of those people that can explain complex information in an understandable way. I would encourage anyone that is concerned about air quality/mold to have LRC come out, it really was money well spent.
M
Merrilee JacobsonLocal Guide · 18 reviewsiTotal number of Google reviews Merrilee has written across all businesses on Google Maps, not just this one.
LRC was a pleasure to work with. They have a team of indoor environmental professionals (IEP) who are properly accredited and use calibrated professional equipment, they have in-house lab equipment (for timely results and analysis). Their team was knowledgeable, helpful, and gave clear detailed answers to any questions I had. Services were fairly priced. I highly recommend them.
A
Alaina Smith6 reviewsiTotal number of Google reviews Alaina has written across all businesses on Google Maps, not just this one.
I cannot recommend LRC enough. Mitch completed an incredibly thorough home inspection for me. He was very professional and explained everything he was doing and answered all of my questions. He took the time to call both me and the property owner to explain the results of the report, offer advice and answers even more questions. The turnaround time on the report was quick and Mitch was a huge help. Mitch was a great professional to work with and I would recommend him and LRC to anyone needing their services.
T
Tyler Cross4 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
LRC did a fantastic job! Hopefully, we don't have a mold problem in the future, but if we do, I'll be calling LRC. They were very easy to work with, from scheduling to final payment. Couldn't recommend this team more!
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Mandy Althoff MoultrieLocal Guide · 96 reviewsiTotal number of Google reviews Mandy has written across all businesses on Google Maps, not just this one.
Trustworthy and always great quality work! Really appreciate you all coming out and scheduling with my work calendar. Much needed piece of bond for the health of our family
