Asbestos testing service · Raleigh, NC · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 128 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 65%
5.0★★★★★180 Google reviews · 17 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Remtech Environmental five stars based on 180 reviews, highlighting rapid response times, professional conduct, and reasonable pricing for asbestos testing, removal, and mold remediation. Clients frequently praise the company's punctuality, clear communication, and thorough work quality, noting that staff often exceeded expectations by minimizing disturbance and providing detailed explanations. While most feedback is positive, two low-star reviews indicate that scheduling conflicts and unreturned calls can occur during periods of high demand, though these instances appear isolated compared to the overall volume of satisfied customers.
Google rating: 5.0 out of 5 from 180 reviews (98% five-star).
Reviews on this page: 180 Google reviews (130 with written comments, 2 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: April 6, 2026.
Service: Hazardous Material Removal Service serving Raleigh, North Carolina.
Data from Google, last updated November 1, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Remtech EnvironmentalHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Remtech Environmental: 96/100 on this factor. Category median: 93.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Remtech Environmental: 93/100 on this factor. Category median: 92.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Remtech Environmental: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Remtech Environmental: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Remtech Environmental: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Remtech Environmental: 87/100 on this factor. Category median: 69.A
87
Bar = this company · dark tick = category median.
Star ratings
180 Google reviews we collected
5.0of 5
5 stars17698%
4 stars21%
3 stars00%
2 stars21%
1 star00%
Praise vs complaints
Phrases our text analysis found in 130 written reviews
99%praise
Praise27599%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6825%
Speed & response5721%
Quality & results4516%
Would recommend4416%
Communication259%
Price & value249%
Honesty & trust145%
What customers talk about
We read 130 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brian sent out a tech to our property within 24 hours - Noah was extremely professional, helpful, and tidy.”
“Remtech replied, arrived onsite quickly and completed the test.”
“Overall, a great experience from the front office to the techs in the field.”
“I am so thankful that I found this organization and will recommend them to everyone looking for this type of service.”
“They were very easy to work with, prompt, professional, and courteous.”
“After looking at different companies in the area - we settled on Remtech because Brian and his team were quick to respond and reasonably priced.”
“Very reliable, knowledgeable and was always available to answer any questions we had.”
People customers mention
Dan3 reviews
Bryan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Remtech Environmental for 8 kinds of job. Pick one to see what they paid and said.
BBrianLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I reached out to 4 local environmental firms for an asbestos check. One couldn't do it. Two others never replied. Remtech replied, arrived onsite quickly and completed the test. Prompt and professional.
Reasonable priceService not listed
SSarahLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We bought a 1984 home and wanted to be positive that there was no asbestos before commencing renovations. After looking at different companies in the area - we settled on Remtech because Brian and his team were quick to respond and reasonably priced. Brian sent out a tech to our property within 24 hours - Noah was…
Reasonable price
SShelley10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
They addressed my problem in a timely manner. They cared for my home and created minimal disturbance as they completed their task.
MMichaelLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We, Petroleum Equipment and Service, used Remtech services to remove asbestos floor tiles. They were very easy to work with, prompt, professional, and courteous. Overall, a great experience from the front office to the techs in the field.
SSarahLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Remtech did a great job!!! Very reliable, knowledgeable and was always available to answer any questions we had. Thanks Remtech!!!
GGrantLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Rusty and the team are really the best from the first phone call to consultation and work thereafter if needed. Thank you your kindness and time in helping us!
I reached out to 4 local environmental firms for an asbestos check. One couldn't do it. Two others never replied. Remtech replied, arrived onsite quickly and completed the test. Prompt and professional.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 6 months ago
Brian, thanks for the great review! We were glad we could respond and get your needs taken care of quickly. Good luck with your project! - Bryan
S
Sarah NielsenLocal Guide · 15 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
We bought a 1984 home and wanted to be positive that there was no asbestos before commencing renovations. After looking at different companies in the area - we settled on Remtech because Brian and his team were quick to respond and reasonably priced. Brian sent out a tech to our property within 24 hours - Noah was extremely professional, helpful, and tidy. They even cleaned up the mess from the samples. While the holidays delayed some of our testing (as expected) the turnaround for the sample testing was quick and fortunately negative!
Every time I called Brian or Noah they were timely, kind, and informative. I was anxious for the results and they never made me feel like a burden. I am so thankful that I found this organization and will recommend them to everyone looking for this type of service.
Price assessment: Reasonable price
Response from the owner · 10 months ago
Sarah, thank you for the kind review! It is always good to hear that our team is professional, helpful, and tidy! I hope you have a great Christmas. - Bryan
S
Shelley Frye10 reviewsiTotal number of Google reviews Shelley has written across all businesses on Google Maps, not just this one.
We, Petroleum Equipment and Service, used Remtech services to remove asbestos floor tiles. They were very easy to work with, prompt, professional, and courteous. Overall, a great experience from the front office to the techs in the field.
Response from the owner · 4 months ago
Thank you, Michael — it was a pleasure working with Petroleum Equipment and Service on your asbestos abatement project! We're so glad our team made the process smooth from start to finish, and we'd love to work with you again anytime.
S
Sarah RippeyLocal Guide · 38 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Remtech did a great job!!! Very reliable, knowledgeable and was always available to answer any questions we had. Thanks Remtech!!!
Response from the owner · 2 years ago
Sarah, Thanks for the kind words and allowing us to serve you during this project! Alex and his crew are always on point for this type of work. I know Rusty was also very involved with relaying information to you! Thanks again!
G
Grant WoodyLocal Guide · 13 reviewsiTotal number of Google reviews Grant has written across all businesses on Google Maps, not just this one.
Rusty and the team are really the best from the first phone call to consultation and work thereafter if needed. Thank you your kindness and time in helping us!
Response from the owner · 2 years ago
Thanks for the 5-star review, Grant! We are so glad we were able to help you out!
D
Donald Serafin4 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Remtech did an amazing job helping me with mold remediation on my home. But more than that, their kindness and thoroughness was refreshing, given that this was my second attempt at hiring a mold remediation company. Bryan + Rusty bent over backwards to bring costs down as much as they could, and they treated me as a brother as I navigated my overwhelming situation. And, even though it took me months to figure out my next steps, they were patient and extremely helpful along the way!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 3 years ago
Wow, thanks for leaving us such a great review, Tim! We really appreciate your kind words. Thanks for choosing to work with us!
