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Lucky Day Moving

Mover · Queen Creek, AZ · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#84 of 133 moversPosition by Experts Score among all companies we track in this category. · better than 37%
4.9 ★★★★★ 130 Google reviews · 24 photos
96%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$1.2ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Lucky Day Moving at a glance

Google reviewers rate Lucky Day Moving 4.9 out of 5 based on 130 reviews, with the owner responding to 98% of feedback. Customers frequently praise the crews for their professionalism, punctuality, and careful handling of furniture, often noting their positive attitudes during extreme heat. However, recurring criticisms in lower-rated reviews highlight poor communication, misleading billing practices, and instances of property damage, despite the individual movers often being described as polite and hardworking.

  • Google rating: 4.9 out of 5 from 130 reviews (96% five-star).
  • Reviews on this page: 131 Google reviews (127 with written comments, 69 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Mover serving Queen Creek, Arizona.

Data from Google, last updated October 28, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction87Reliability80Craft & service–Value100Momentum100Replies to reviews79Satisfaction: 87 (median 93)Reliability: 80 (median 90)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 79 (median 83)
Lucky Day MovingMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lucky Day Moving: 87/100 on this factor. Category median: 93.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lucky Day Moving: 80/100 on this factor. Category median: 90.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lucky Day Moving: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lucky Day Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lucky Day Moving: 79/100 on this factor. Category median: 83.B
79

Bar = this company · dark tick = category median.

Star ratings

131 Google reviews we collected

  • 5 stars12696%
  • 4 stars00%
  • 3 stars11%
  • 2 stars11%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 127 written reviews

  • Praise22595%
  • Complaints125%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3055%
  • Reasonable2240%
  • Overpriced24%
  • Not sure12%
$1.2k+25% vs typical movers

Middle half of what 46 customers paid ($569–$2.0k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6527%
  • Would recommend5523%
  • Speed & response4117%
  • Quality & results3916%
  • Communication167%
  • Honesty & trust125%
  • Price & value94%

What customers talk about

We read 127 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Friendly, professional, and genuinely great to work with.”
  • “Jae is very professional also aware of operations as lead I recommend him and his company thanks Jae and your team”
    “I cannot recommend a company that fails to clearly disclose fees and bills customers for time that should not have been charged”
  • “They showed up with smiles, worked efficiently, communicated well, and treated everything with care.”
  • “Had such a great experience, Shawn the man helping me was so professional and made this experience way smoother than I thought it was going to be”
    “5), to our TV and a piece of furniture damaged, to the walls of our brand new home scuffed and marked, to the grand finale of them being 4 hours late…”
  • “The entire experience was seamless, from the initial quote with Nate to Nina’s clear and consistent communication throughout the process.”
    “This was never explained before the move or during the scheduling process.”
  • “We truly appreciate their hard work and would highly recommend them to anyone looking for reliable movers!”
  • “Also the estimate was very close and reasonably priced for the work.”
    “The number of issues we had were lengthy - starting from being overcharged (they did refund us the error) but also severely overestimated our needs fo…”

People customers mention

  • Otis 17 reviews
  • Ryan 16 reviews
  • Shawn 13 reviews
  • Isaiah 9 reviews
  • Gage 9 reviews
  • Cam 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Lucky Day Moving for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Carlos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★

Shout out to Jae Will and Cam and Isiah for being five star movers! Very happy with these guys! However Lucky Day I Will NOT recommend! Arrival times were changed and there was very poor communication with who ever was in charge. Pickup was done by one person and me. I understand issues may arise but poor…

Paid $2,000–2,500OverpricedSenior moving
Jessica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I am so impressed with Isaiah, Armando, and Kam! They did a phenomenal job. So professional and so nice. They took extra care with my belongings. They always made sure to put my furniture just the way I wanted it. They all had such a great attitude and they worked really hard the entire time. Also shout out to…

Paid $1,500–2,000Reasonable priceLocal moving
Hayleigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jae and Kedon made our move so easy! This is the best moving service ever, got a whole 2 bedroom moved like it was nothing! I would 100% recommend them to anyone!

Paid $1–500Great price
Jesse13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sean and Ryan came in helped us with our movement today. These two guys crushed it! There were extremely polite, hard-working and did a fantastic job. I recommend these guys, they are fantastic.

Paid $5,000+Great priceSenior moving
FeleciaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Otis and Jae were communicative and very respectful. They called on their way, and showed up ready to work. They decided to just “muscle” the vanity so they didn’t leave any marks on the flooring. They are strong! I would say it was my “Lucky Day” to have such great movers! I highly recommend them!!

Paid $1–500Reasonable priceLocal moving
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional Ryan and sean great work and hard working guys definitely will recommend to all my friends and family

Paid $1–500Great priceBusiness & corporate-related moving

Photos

Customer reviews

4.9 ★★★★★ 130 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Carlos Garay2 reviewsTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shout out to Jae Will and Cam and Isiah for being five star movers! Very happy with these guys! However Lucky Day I Will NOT recommend! Arrival times were changed and there was very poor communication with who ever was in charge. Pickup was done by one person and me. I understand issues may arise but poor communication and flat out lies on status from who ever was in charge makes me regret choosing Lucky Day.

  • Price assessment: Overpriced
  • Price: $2,000–2,500
  • Services: Senior moving
Jessica Alexander10 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am so impressed with Isaiah, Armando, and Kam! They did a phenomenal job. So professional and so nice. They took extra care with my belongings. They always made sure to put my furniture just the way I wanted it. They all had such a great attitude and they worked really hard the entire time. Also shout out to Armando who took my call and scheduled my move. He was very attentive and had great customer service. Thank you guys!

  • Price assessment: Reasonable price
  • Price: $1,500–2,000
  • Services: Local moving
Response from the owner · 3 weeks ago

Jessica Alexander, we are delighted to hear such high praise for Isaiah, Armando, and Kam. We will be sure to share your kind words with them, especially regarding Armando's attentive scheduling.

Anati Zubia6 reviewsTotal number of Google reviews Anati has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t recommend Lucky Day Moving and Storage highly enough. The entire experience was seamless, from the initial quote with Nate to Nina’s clear and consistent communication throughout the process. Brock and Shawn handled the move, and they were fantastic. They showed up with smiles, worked efficiently, communicated well, and treated everything with care. Friendly, professional, and genuinely great to work with. This is a team that makes moving feel far less stressful than it has any right to be. If I need anything moved again, Lucky Day will be my first call.

  • Price assessment: Great price
  • Services: Local moving
Response from the owner · a month ago

Anati, making your move stress-free is what we strive for! We will make sure Nate, Nina, Brock, and Shawn get the great praise they deserve. Thanks for choosing us!

Kate4 reviewsTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience, recommend! Shawn is the best!

  • Services: Interstate moving
Response from the owner · a month ago

Kate, we are delighted to hear you had such a positive moving experience! We will be sure to share your kind words with Shawn. Thank you for choosing our team for your move.

atlas olivas1 reviewTotal number of Google reviews atlas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had such a great experience, Shawn the man helping me was so professional and made this experience way smoother than I thought it was going to be

Response from the owner · a month ago

It is wonderful to hear that Shawn provided such a smooth moving experience. We take great pride in our team's professionalism and will be sure to pass your kind compliments along.

Vincent Orrick2 reviewsTotal number of Google reviews Vincent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lucky day moving is amazing and we appreciate their timely and professional service, shout out to Shawn for his hard work! Definitely recommended for out of state jobs.

Response from the owner · a month ago

It is wonderful to hear our team provided such a timely experience for your move. We will certainly pass your kind shout-out along to Shawn for his hard work on your job.

Hayleigh Hoy3 reviewsTotal number of Google reviews Hayleigh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jae and Kedon made our move so easy! This is the best moving service ever, got a whole 2 bedroom moved like it was nothing! I would 100% recommend them to anyone!

  • Price assessment: Great price
  • Price: $1–500
Response from the owner · 2 months ago

It is fantastic to hear Jae and Kedon made your move stress-free! We take great pride in our efficiency with 2-bedroom relocations and will certainly share your high praise with them.

Melissa Hubbell3 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Otis, Shawn and Gage were awesome!

  • Price assessment: Reasonable price
  • Services: Local moving
Response from the owner · 2 months ago

Melissa Hubbell, it is fantastic to hear that Otis, Shawn, and Gage provided such a great experience! I will be sure to pass your kind compliments along to the entire team.

Nikki T3 reviewsTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

nate, logan, brock, kirsten were the best! made everything so easy

Response from the owner · 2 months ago

Nikki, it's wonderful to hear Nate, Logan, Brock, and Kirsten made your move so seamless. We're so glad our team could provide a stress-free experience.

Jen G5 reviewsTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐☆☆☆☆ I would not use Lucky Day Movers again due to their misleading and unethical billing practices. First, I want to be clear that the moving crew (Isaiah and gage) themselves were polite, professional, and worked hard in the Arizona heat and I tipped them well because I appreciated their effort. My issue is entirely with the company’s billing and lack of transparency. When I called I was quoted $185/ hr for 2 guys. I asked if there were any other upfront fees as other moving companies had a flat upfront fee and then hourly rate. I was told no, just an hourly rate. Only after the move was complete did I learn that the company charges customers for the crew’s travel time to and from their office. This was never explained before the move or during the scheduling process. Had I known, I would have factored that into my decision or chosen a different company. The billing was also inaccurate. The actual billable moving time should have been approximately 4 hours and 15 minutes, yet I was charged for 5 hours and 15 minutes. The crew stopped for about a 45-minute lunch break, and I was billed for that time as well. No one asked if I approved a break, and no one informed me that the clock would continue running while they were off the job. The mover said the manager would have to adjust the invoice and I could pay him over the phone with a different card than used for the deposit after the adjustment. I called the office after the movers left and got a call center answering service who said they would have a manager call me. I never received a call. I texted and emailed requesting a call back and never got one. They ended up automatically charging the card I used for the deposit even tho I told them I wanted to pay with another card. I ended up calling 2 more times before reaching someone who could help me 3 days later. Jay I’m guessing the manager called me back. Said they charge 1hr extra for docking time, travel to/from their office and it was standard practice. I told him I should’ve been told this during the initial price quote upfront and not after the move. I had specifically asked if any other charges other than the hourly rate and was told no. Jay wasn’t willing to credit me the extra hour. None of these additional charges were clearly disclosed before the move. Honest companies are transparent about their pricing and explain all billable time before the work begins—not after the customer is presented with the final invoice. The movers earned their tip. Unfortunately, the company’s deceptive billing practices completely overshadowed an otherwise positive experience. I cannot recommend a company that fails to clearly disclose fees and bills customers for time that should not have been charged

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