iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%91+13.8Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 104 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 74%
5.0★★★★★101 Google reviews · 24 photos
99%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Lucky Dog Mobile Groomers - Raleigh, NC at a glance
Customers praise the convenience of having groomers come to their homes, noting that this reduces stress for anxious or senior pets. Reviews highlight punctuality, clear communication regarding appointments, and the staff's patience with difficult animals. While the price is considered high, many feel it is justified by the quality of service. A single negative review mentions inconvenience caused by a vehicle malfunction that required rescheduling.
Google rating: 5.0 out of 5 from 101 reviews (99% five-star).
Reviews on this page: 101 Google reviews (92 with written comments, 22 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 27, 2026.
Service: Mobile Dog Groomer serving Raleigh, North Carolina.
Data from Google, last updated October 29, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lucky Dog Mobile Groomers - Raleigh, NC: 96/100 on this factor. Category median: 89.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lucky Dog Mobile Groomers - Raleigh, NC: 92/100 on this factor. Category median: 86.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lucky Dog Mobile Groomers - Raleigh, NC: 91/100 on this factor. Category median: 95.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lucky Dog Mobile Groomers - Raleigh, NC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
101 Google reviews we collected
5.0of 5
5 stars10099%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
98%praise
Praise12598%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1233%
Reasonable2364%
Overpriced13%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3628%
Staff & attitude3124%
Would recommend2318%
Speed & response2117%
Communication86%
Price & value43%
Honesty & trust43%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jasper groomed my big doodle Barry and they did a wonderful job!”
“Thank you Jaspet for being such a wonderful groomer and all time nice and friendly person !”
“I highly recommend them, the service was excellent and easy!”
“Groomer Joe called to let me know his ETA and arrived in a timely manner.”
“The communication with Lucky Dog was also very good.”
“The pricing was reasonable and I'll use their service again.”
“He is so mannered and you trust him with your furbaby the minute you meet him !”
People customers mention
Joe6 reviews
Grooming4 reviews
Deaundra3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CCynthia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
We are very satisfied with Lucky Dog Mobile Services! Jo has groomed Grizzly and Coal since they were 9 weeks old. When I heard that he's mobile now, I was so glad and pray that the business will continue to do well.
The services provided to Coal and Grizzly each month is keeping them vey handsome and cool.
Reasonable price
DDebbie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Jasper groomed my big doodle Barry and they did a wonderful job!! Would definitely use again.
Great price
EEllaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The groomer that came out was Jasper and he is the best groomer and the best person and he cares so much about the furbabies... He is so mannered and you trust him with your furbaby the minute you meet him ! He is the only one that I want for my Cuddles..He is truly an asset to this business !! Thank you Jaspet for…
Reasonable price
VVickiLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Love having Lucky Dog for my 2 older golden retrievers. They look great and it’s stress free to mobile groomers. Highly recommend.
Reasonable price
JJoni4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Luca loved Jo his groomer. He did an awesome job and will continue to have Jo as his groomer. 🐾
Reasonable price
CChristine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Apparently you can teach old dogs new tricks, or at least Brittani managed it! My 14 yr old dog has never been professionally groomed, but was having trouble shedding, and needed a professional. She handled it well, and allowed a nail trimming. Brittani was patient and gentle, and was careful to not stress my old…
We are very satisfied with Lucky Dog Mobile Services! Jo has groomed Grizzly and Coal since they were 9 weeks old. When I heard that he's mobile now, I was so glad and pray that the business will continue to do well.
The services provided to Coal and Grizzly each month is keeping them vey handsome and cool.
Price assessment: Reasonable price
Response from the owner · 4 months ago
Thank you, Cynthia! We’re so glad you were able to follow Jo through his grooming journey! We’re lucky to have him on the team and I know he’s excited to see Grizzly again soon!
D
Debbie Hadley3 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
The groomer that came out was Jasper and he is the best groomer and the best person and he cares so much about the furbabies... He is so mannered and you trust him with your furbaby the minute you meet him ! He is the only one that I want for my Cuddles..He is truly an asset to this business !! Thank you Jaspet for being such a wonderful groomer and all time nice and friendly person !!
Price assessment: Reasonable price
V
Vicki ThompsonLocal Guide · 23 reviewsiTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
Apparently you can teach old dogs new tricks, or at least Brittani managed it! My 14 yr old dog has never been professionally groomed, but was having trouble shedding, and needed a professional. She handled it well, and allowed a nail trimming. Brittani was patient and gentle, and was careful to not stress my old girl any more than necessary. I got back a fluffy, clean, good smelling dog. We will be using this service again! Thank you!
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you for the review, Christine! I’m so happy to hear Brittany was able to pamper your old gal ❤️ we look forward to seeing you again soon!
C
Courtney EdwardsLocal Guide · 18 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Joe is a great groomer. He listens and shapes my Maltipoo just right. My dog is a bit anxious and benefits from the one-on-one attention. Plus I don’t have to do the driving!
Price assessment: Reasonable price
Response from the owner · a week ago
We’re so happy to hear it went well with Jo! He’s got a special way with keeping the anxious pups relaxed and we’re so lucky to have him as part of our team!
