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Lucky's Concrete Killeen

Concrete contractor · Killeen, TX · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%78+45.8Reliability 26%68+17.7Value 15%44+6.7Momentum penalty23−7.7Experts Score= 62Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 23 paving contractorsPosition by Experts Score among all companies we track in this category. · better than 9%
4.8 ★★★★★ 40 Google reviews · 24 photos
95%five-star reviews
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Lucky's Concrete Killeen at a glance

Google reviewers rate Lucky's Concrete 4.8 out of 5 based on 40 reviews, highlighting frequent praise for punctuality, professional communication, and competitive pricing across driveway, patio, and commercial projects. Many clients note the crew’s efficiency, clean job sites, and responsiveness during scheduling and execution. However, a recurring criticism in lower-rated feedback involves a lack of clear scheduling or pricing estimates during initial contact, with one instance of perceived rudeness when requesting corrections.

  • Google rating: 4.8 out of 5 from 40 reviews (95% five-star).
  • Reviews on this page: 40 Google reviews (40 with written comments, 3 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Paving Contractor serving Killeen, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other paving contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction78Reliability68Craft & service–Value44Momentum23Replies to reviews–Satisfaction: 78 (median 86)Reliability: 68 (median 75)Value: 44 (median 100)Momentum: 23 (median 100)
Lucky's Concrete KilleenPaving Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lucky's Concrete Killeen: 78/100 on this factor. Category median: 86.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lucky's Concrete Killeen: 68/100 on this factor. Category median: 75.B
68
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 85.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lucky's Concrete Killeen: 44/100 on this factor. Category median: 100.C
44
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lucky's Concrete Killeen: 23/100 on this factor. Category median: 100.D
23
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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Bar = this company · dark tick = category median.

Star ratings

40 Google reviews we collected

  • 5 stars3895%
  • 4 stars00%
  • 3 stars00%
  • 2 stars13%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 40 written reviews

  • Praise6896%
  • Complaints34%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price267%
  • Reasonable00%
  • Overpriced133%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1825%
  • Speed & response1724%
  • Quality & results1420%
  • Would recommend1115%
  • Price & value68%
  • Communication46%
  • Honesty & trust11%

What customers talk about

We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The work was very professional, and they all were very courteous.”
  • “Enrique was very responsive by text, arranging the site review and the wirk day quickly and efficiently.”
  • “Enrique and the entire crew were top notch on our patio extension.”
  • “I will recommend them to anyone needing concrete work.”
    “I will emphatically say that in NO WAY would I recommend using this company.”
  • “Enrique and his crew knocked this pad out super quick and did real quality work at a good price.”
  • “William oversaw driveway replacement at my home—crew fast, great communication.”
  • “They are honest, affordable, dependable and great at what they do give them a try you won't regret doing so”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Tankera day ago★★★★★

Lucky's Concrete is simply the best. Enrique and the entire crew were top notch on our patio extension. We are totally satisfied with the results of the work and will without hesitation use them again if we ever need more concrete work done.

ALocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

If I could give one star I would. I called and they “stated they didn’t want to leave me hanging and did just that left me hanging and didn’t provide any date or time they could do the service.” I do not recommend! If you want a service done, use a company who will give you estimates on when they can do the work. No…

LaurieLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Enrique was very responsive by text, arranging the site review and the wirk day quickly and efficiently. He and his crew were punctual and hard-working. Would definitely hire again.

Customer photo from Laurie's review
SpaghettiLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Enrique and his crew knocked this pad out super quick and did real quality work at a good price. I’m super excited about it. Thanks guys. I’ll go through Luckys for sure if I need concrete work.

Customer photo from Spaghetti's reviewCustomer photo from Spaghetti's review
Great price
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I thank Luck’s for the job they did. The work was very professional, and they all were very courteous. The area was left clean and they finished a lot faster than I thought. I will recommend them to anyone needing concrete work.

Great priceSlab foundation building
DLLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★

I am only giving 2 stars because the driveway they poured “appears” to be sound, and the project manager Enrique was a decent human. I will emphatically say that in NO WAY would I recommend using this company. The initial impression gives professional, but then you give them your money and the professionalism goes…

OverpricedDriveway installation

Photos

Customer reviews

4.8 ★★★★★ 40 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tanker 4Life
Review from Google · view on Google
★★★★★

Lucky's Concrete is simply the best. Enrique and the entire crew were top notch on our patio extension. We are totally satisfied with the results of the work and will without hesitation use them again if we ever need more concrete work done.

A AnonymousLocal Guide · 30 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give one star I would. I called and they “stated they didn’t want to leave me hanging and did just that left me hanging and didn’t provide any date or time they could do the service.” I do not recommend! If you want a service done, use a company who will give you estimates on when they can do the work. No price was stated and no date was given. Thanking God I found out ahead of time instead of going further!

Response from the owner · 3 weeks ago

Thank you for the feedback, Karina, and congratulations on the new home. For anyone reading this: Ms. Francis's request was to repair a concrete step the same day, in order to close on a house the following morning. We returned her call within minutes and spoke directly. The honest answer we gave — the one we'd give any homeowner — is that we won't promise a same-day structural concrete repair just to beat a next-day deadline. Concrete has to be placed properly and given time to cure to be safe and sound; rushing that to hit a closing isn't doing you a favor, it's handing you a liability. We'd rather tell you the truth up front than leave your family standing on work that wasn't ready. We're sorry that wasn't the answer you were hoping to hear, Karina, and we genuinely wish you the best with your closing.

Laurie CornellLocal Guide · 74 reviewsTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Enrique was very responsive by text, arranging the site review and the wirk day quickly and efficiently. He and his crew were punctual and hard-working. Would definitely hire again.

Response from the owner · a month ago

Thank you for your positive feedback! We're delighted to hear about your great experience with our punctual and hard-working crew. Your satisfaction is our top priority, and we look forward to serving you again.

Spaghetti Policy421Local Guide · 19 reviewsTotal number of Google reviews Spaghetti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Enrique and his crew knocked this pad out super quick and did real quality work at a good price. I’m super excited about it. Thanks guys. I’ll go through Luckys for sure if I need concrete work.

  • Price assessment: Great price
Response from the owner · 7 months ago

Thank you for the 5-star review! We're thrilled to hear you are pleased with the speed and quality of our work. Looking forward to assisting you in the future.

Tracy Horne1 reviewTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I thank Luck’s for the job they did. The work was very professional, and they all were very courteous. The area was left clean and they finished a lot faster than I thought. I will recommend them to anyone needing concrete work.

  • Price assessment: Great price
  • Services: Slab foundation building
Response from the owner · a month ago

We're thrilled to hear about your positive experience! It's fantastic to know that our professionalism and efficiency stood out. Thank you for recommending us!

Tavon Harris6 reviewsTotal number of Google reviews Tavon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Done Professionally and Fast Didn’t wait Long

Response from the owner · 9 months ago

Thank you for the great review! We're thrilled to hear that you were impressed with the professionalism and speed of our service.

DL JonesLocal Guide · 17 reviewsTotal number of Google reviews DL has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am only giving 2 stars because the driveway they poured “appears” to be sound, and the project manager Enrique was a decent human. I will emphatically say that in NO WAY would I recommend using this company. The initial impression gives professional, but then you give them your money and the professionalism goes straight out the window. I was berated and disrespected when I ask that they correct an issue THEY CREATED. There was a six inch gap dug out between my driveway and the grass, that was not there before. I asked that they backfill it with dirt, and the guy literally laughed in my face. The job started late and then was rushed through. Concrete was dumped on the grass and my bush. The entire experience was trash. We went into this with a positive mindset and then they shit all over it. BUYER BEWARE…

  • Price assessment: Overpriced
  • Services: Driveway installation
Response from the owner · 9 months ago

We completed the contracted scope of work for Mr. Jones: a full driveway demo and replacement. By his own words, the driveway "appears to be sound." The dispute centered on backfilling dirt along the edges—work that was not included in our original agreement. Despite this, we ultimately completed the backfill at no additional charge to bring the project to a close. We acknowledge the job started later than scheduled on day one, and we take that feedback seriously. However, we stand behind the quality of our work and the professionalism of our project manager Enrique, whom Mr. Jones himself praised. This was a challenging project from a communication standpoint, and we regret that we couldn't find common ground more easily. That said, this experience is not representative of the hundreds of projects we complete each year. We're proud of the relationships we build with our customers and the work we deliver across Texas. We wish Mr. Jones well.

Tracy KellerLocal Guide · 38 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We didn't get work done because my mom changed her mind on what she wanted. But the reps I worked with on a quote were very responsive and professional, no doubt the work would be great.

Response from the owner · a year ago

Thank you for the kind words about our team's responsiveness and professionalism. We hope to have the opportunity to work with you in the future.

David Anthoney9 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with the team Lucky’s assigned.

Response from the owner · a year ago

Thank you for sharing your great experience! We're thrilled to hear our team met your expectations with high-quality service.

Jodey Gordon2 reviewsTotal number of Google reviews Jodey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lucky's handled the full parking lot build-out for our GC and naild all the city permit stuff no drama. Andrew was cool about last minute layout changes too.

Response from the owner · a year ago

Thank you for the feedback! We take pride in managing details smoothly and adapting to changes. Glad to hear Andrew was helpful!

Lucky's Concrete Killeen on Google Maps →

Business details