How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for air & cabin filter replacement
Clear ✕All 47 Google reviews tagged “Air & cabin filter replacement” · showing 20
Very professional when they say the car is gonna be done on this day. It will be done on that day. Better best believe they will get it done on time. Very happy that i picked the right place to get my car fixed.I will be taking my car here for future repairs.
They were able to take my coupon for my oil change AND install my cabin air filter, on time and on budget. Great service and quality work. I recommend Luke's whenever I can.
Quick and love they have loaner cars!!! Car runs so much better! Great customer service.
Luke's Auto is the most courteous, professional, thorough, well-organized auto repair service I have ever used! Fair pricing & quality work. They never try and sell you something you don't need
I have had honest and reliable service and workmanship from Luke's Auto on Sinclair Road over a number of years and gladly recommend them to others looking for a quality repair.
Always happy with the service at Luke’s Auto!
From the moment I started bringing my vehicles to Luke’s, one thing became clear: this place operates on a level most shops can only dream of. Samuel, my advisor from day one, has set the tone for every visit. He doesn’t sugarcoat, doesn’t dance around the details—he gives me the straight truth exactly the way I…
I made business with these people and was such a great experience, repaired a lot of stuff and the price was very reasonable, I had a bad pressure sensor in one of my tires and I asked them to replace that one, but they replaced all four, probably they misunderstood, when I was paying I felt that the price was not…
Luke’s Auto is the best auto shop I’ve ever used. They are transparent about repairs, reasonably priced, and — which is hardly the case for most shops — are super-friendly people. I always have positive experiences, especially at this location.
I was surprised at how smooth the whole process was! Was also surprised at how expensive the recommended updates/repairs were, but that's probably just the way car maintenance goes.
Excellent service from start to end. Friendly and organized. Explained what was needed.
I have been using Luke’s for all my car service for several years. I have always been pleased with the work completed. The staff have always been professional and answer any questions before the work is completed. Over the years, I have referred 4 of my lady friends and they also only have positive reviews for Luke’s.
My wife and I only use Luke's for any of our car issues. They are knowledgeable and trustworthy. They are quick to update me while they work and very polite and personable on the phone and in person. Update 5 years later. Still exclusively using Luke's for our cars. Still getting great professional service. Love…
Luke's is my primary car care place. They're honest, friendly, helpful and efficient.
Trustworthy, reliable service and work
They got me back on the road . I recommend anybody to their shop.
Friendly professional staff! Work was done well and was reasonably priced. I felt like I was driving a new car!
I've been a customer for a few years and needed to update this review and re-bump the 5 star. There were some office challenges that Aaron and folks were working through today, which resulted in delays on my service charges when I arrived. To save my time they told me to take my car and pay them later when it was…
A little pricey, but great people! I told them we didn’t have a car to go home with while they were working on mine, and they paid for an Uber to my house and back to the shop! Shout out to Aaron who helped us with this process!
I love how they communicate what needs to be worked on (complete with pictures) and the free loaner car makes getting work done with Luke’s really convenient. It’s so nice to go to a shop where you don’t feel like you’re going to get ripped off. Will continue to bring our cars there when we need service.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
