How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty52−4.8Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORELuke's Auto
Worthington, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #142Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 2,247 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Luke's Auto for 8 kinds of job.
Luke's Auto for air conditioning
Clear ✕All 27 Google reviews tagged “Air conditioning” · showing 20
I brought my Toyota Highlander here because I had been to my dealership with problems with my a/c, and they offered a free second opinion, and a quote. They exceeded my expectations for an auto repair shop by a mile! What I got was actually free, $0.00, and they went far beyond inspecting the a/c system. They did a…
Fantastic experience working with their team, they were very thorough with their inspection and my car feels great to drive again.
I have had honest and reliable service and workmanship from Luke's Auto on Sinclair Road over a number of years and gladly recommend them to others looking for a quality repair.
The most professional and dependable automotive business I have ever dealt with.
My wife and I only use Luke's for any of our car issues. They are knowledgeable and trustworthy. They are quick to update me while they work and very polite and personable on the phone and in person. Update 5 years later. Still exclusively using Luke's for our cars. Still getting great professional service. Love…
I have been going to Luke’s for a few years now and highly recommended. They have always been extremely helpful and accommodating and they do excellent work. Great communication and friendly service, free loaners… 👏🙌
Let your search for a good auto repair shop end at Luke's Auto. The men and women at Luke's are friendly, professional, knowledgeable and honest. They always ask me if I need a ride home when I bring my car in for service, or they arrange for me to have one of their free loaner cars if they are going to need mine…
I came in to get my AC fixed, and they were so quick to get it done. They were also very nice and I was worried I wasn’t describing my situation correctly, but they were reassuring that they would probably be able to find the problem. They were very efficient at looking at every aspect of the car. I also was offered…
I had a great experience, they were great at keeping me updated, and it was awesome to be able to be ubered home for free so I could wait in the comfort of my home, everyone I encountered was awesome 👍
Dennis did a good job communicating during service. I recommend.
Replaced aging shocks and struts and identified a failing battery when they did a maintenance check. There's a reason their reviews are 5 stars, Luke's auto always goes above and beyond with the best pricing in Columbus.
I went to Luke's after being referred by family and friends to have my AC looked at and re-charged. I also opted for the multipoint inspection of my vehicle. I did not want to wait for a day when one of their many complimentary loaner cars was available, however they did pay for an Uber to take me where I needed to…
As always, Luke's is a wonderful experience. I have recommended it to my neighbors, especially as we live within walking distance.
Great people! Awesome experience!
Luke's is the BEST ever auto repair shop I have ever worked with, no comparison. Honest and kind service. reasonable costs. the BEST people!!!
One of the best Auto place experiences I’ve ever had. Treated me with respect and honesty. Results were great! Loved the email system where you get to see a detailed estimate, pictures of your vehicle, and what is good and what needs addressed!
I appreciate the time Jason gives and how he listens. Was able to figure out and fix the issues at hand. Thank you!
No better mechanic in town. I’ll never go anywhere else. If only they performed body work. I’ll now have to find a seperate business to pay for the work
I am so impressed by Luke’s! They thoroughly explained to me what was wrong with my AC with detailed pictures. I was so surprised! I will definitely come back whenever my car needs to be serviced again. Edit: I came back to get my AC fixed and they were super courteous and thorough as always!
Was very happy with service, communication, and especially customer service. Will use again!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 322 | — |
| General repairs & maintenance | 267 | — |
| Vehicle Inspection | 125 | — |
| Auto maintenance | 116 | — |
| Brakes | 106 | — |
| Tires | 102 | — |
| Brake service & repair | 87 | — |
| Wheel alignment | 86 | — |
